See
http://support.microsoft.com/kb/942818 (ignore the title)
If tweaking your third-party firewall's settings don't help, try the
following:
1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable any third-party firewall AND THEN enable the
Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.
2. Uninstall "Security Update for Windows Internet Explorer 7 (KB961260)"
via Control Panel | Security | Windows Update | View installed updates and
reboot.
3. Re-do #1 above.
4. Run Windows Update manually and install any Important updates offered
(i.e., KB961260). If a Root Certificates update is listed in the Optional
Updates category, install it to take full advantage of IE7's enhanced
security.
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.
=====================================
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB961260).
LOOK! => If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the Consumer IE7 queue
(which is 47830).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Eli wrote:
> After KB961260 installs on my Vista 64 Home Premium system my connection
> to
> the LAN & Internet stop functioning properly.
>
> I only have one network connection on my machine to my LAN. Before the
> install this shows up properly. After the install of KB961260 windows
> shows
> my machine as having two connections - one to my local network "Private
> network", and one to an Unidentified network "Public network".
>
> There is only one LAN interface on my machine, and it's only connected to
> one network. Checking the properties of the networks after installing the
> update show that both have the same IP address, however they conflict with
> each other, and windows tells me to unplug one of them. Since there's
> only
> one network connection that's impossible, and I have to back out the patch
> to get the connection working again.
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