Urgent - TCP/IP problem

I have a print server. It worked well on my network when using Windows XP.
I change to Vista Ultimate today. When I config the print server, error
messgae appear that TCP/IP not installed. However, when I type the IP
address, I can longon into the print server. In Vista, TCP/IPv4 and TCP/IPv6
are installed. Does any one know what the problem? Any different in TCP/IP
version? Can I install TCP/IP from XP disc and How?

Thank you for help in advance

"Eric" <> wrote in message
news:80F2B119-8B97-4981-9CA0-...
>I have a print server. It worked well on my network when using Windows XP.
> I change to Vista Ultimate today. When I config the print server, error
> messgae appear that TCP/IP not installed. However, when I type the IP
> address, I can longon into the print server. In Vista, TCP/IPv4 and
> TCP/IPv6
> are installed. Does any one know what the problem? Any different in
> TCP/IP
> version? Can I install TCP/IP from XP disc and How?
>
> Thank you for help in advance
>


What make and model print server?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

Hi Kerry,

It is Sercomm PS5800.

Tks
Eric

"Kerry Brown" wrote:

> "Eric" <> wrote in message
> news:80F2B119-8B97-4981-9CA0-...
> >I have a print server. It worked well on my network when using Windows XP.
> > I change to Vista Ultimate today. When I config the print server, error
> > messgae appear that TCP/IP not installed. However, when I type the IP
> > address, I can longon into the print server. In Vista, TCP/IPv4 and
> > TCP/IPv6
> > are installed. Does any one know what the problem? Any different in
> > TCP/IP
> > version? Can I install TCP/IP from XP disc and How?
> >
> > Thank you for help in advance
> >
>
>
> What make and model print server?
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
>

Here is a suggestion, but I am not sure if you already tried this or if
this will even help. Unselect the TCP/IPv6 option and only allow
TCP/IPv4 remain enabled. Just wondering if the printer server is not
compatible with IPv6.

On 2/17/2007 1:20 PM, Eric:
> I have a print server. It worked well on my network when using Windows XP.
> I change to Vista Ultimate today. When I config the print server, error
> messgae appear that TCP/IP not installed. However, when I type the IP
> address, I can longon into the print server. In Vista, TCP/IPv4 and TCP/IPv6
> are installed. Does any one know what the problem? Any different in TCP/IP
> version? Can I install TCP/IP from XP disc and How?
>
> Thank you for help in advance
>

I don't see anything about Vista or for that matter any drivers or software
for download on their site. Without some idea how it works I have no idea
what the problem could be. You'd have to contact their tech support.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Eric" <> wrote in message
news:96D5857A-DDFD-4FDA-A1A5-...
> Hi Kerry,
>
> It is Sercomm PS5800.
>
> Tks
> Eric
>
> "Kerry Brown" wrote:
>
>> "Eric" <> wrote in message
>> news:80F2B119-8B97-4981-9CA0-...
>> >I have a print server. It worked well on my network when using Windows
>> >XP.
>> > I change to Vista Ultimate today. When I config the print server,
>> > error
>> > messgae appear that TCP/IP not installed. However, when I type the IP
>> > address, I can longon into the print server. In Vista, TCP/IPv4 and
>> > TCP/IPv6
>> > are installed. Does any one know what the problem? Any different in
>> > TCP/IP
>> > version? Can I install TCP/IP from XP disc and How?
>> >
>> > Thank you for help in advance
>> >
>>
>>
>> What make and model print server?
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>>