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It may be corrupt.. try re-installing it..
"peter c.a.hawkins" <> wrote in message news  78226BC-B7FF-41E1-9D36-...> Sir, i very much appreciate your suggestions as i know your well > knowledged > ,iv`e been in this forum for quite a few years now ,that`s how i know. > I already have that application installed on my pc in the creator 9 suite > from roxio. > > "Mike Hall - MVP" wrote: > >> If you can see 'Roxio Backup MyPC Application Update' on the web page I >> have >> given to you, try downloading/installing it.. >> >> http://h10025.www1.hp.com/ewfrf/wc/s...247895&lang=en >> >> >> "peter c.a.hawkins" <> wrote in >> message news:CDC135AC-A33D-4D95-81D5-... >> > Sir, i click on the link in hp(1600 pmd) it then states where do you >> > want >> > the >> > software disc to be sent to, usa or canada,there is no download >> > possible. >> > >> > "Mike Hall - MVP" wrote: >> > >> >> So you type the make and model of drive into a Google search which >> >> will >> >> eventually take you to this website.. >> >> >> >> http://h20180.www2.hp.com/apps/Looku...x=4&submit.y=2 >> >> >> >> Select your model and then download the appropriate drivers and >> >> support >> >> software. >> >> >> >> You have to bear in mind that some of these products are not exactly >> >> new, >> >> and may have been in stock for some while, as in before the general >> >> release >> >> of Vista.. >> >> >> >> >> >> "peter c.a.hawkins" <> wrote >> >> in >> >> message news:2602C4A3-FDFF-4068-BD18-... >> >> > Typical hp,the software disc is not vista compatible,when i put the >> >> > disc >> >> > in >> >> > and run hpdi.exe it states this operating system does not support >> >> > this >> >> > set >> >> > up >> >> > utility .iv`e tried it in compatibility mode but there is no sign of >> >> > any >> >> > drivers on the cd.user guide,sonic back up hp media center setup >> >> > utility >> >> > and >> >> > adobe acrobat reader. >> >> > >> >> > "Mike Hall - MVP" wrote: >> >> > >> >> >> Have you installed the drivers and support software supplied with >> >> >> the >> >> >> drive? >> >> >> >> >> >> >> >> >> "peter c.a.hawkins" <> >> >> >> wrote >> >> >> in >> >> >> message news:E55A21A9-D23A-4082-9802-... >> >> >> >I have tried every thing i know of and still no solution,this >> >> >> >includes >> >> >> >the >> >> >> > microsoft usb fix .The solution must lie in the registry but what >> >> >> > is >> >> >> > the >> >> >> > answer? >> >> >> > Basically i put a hp personal media drive into the hp drive bay >> >> >> > and >> >> >> > i >> >> >> > get >> >> >> > "usb device not recognised"pop up. >> >> >> > iv`e tried uninstalling the correct root hub ,uninstalling the >> >> >> > "unknown >> >> >> > device" and reinstalling it.When i reboot i get the software for >> >> >> > unknown >> >> >> > device has been successfully installed,ready to use.Oh not it`s >> >> >> > not.! >> >> >> > the personal media drive works if i attach it by usb and power >> >> >> > lead >> >> >> > to >> >> >> > any >> >> >> > other usb port so i know it works and it is recognised as an >> >> >> > external >> >> >> > hard >> >> >> > drive. >> >> >> > Please help ,cos iv`e just about had enough of vista . >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> >> Mike Hall >> >> >> MS MVP Windows Shell/User >> >> >> http://msmvps.com/blogs/mikehall/ >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> Mike Hall >> >> MS MVP Windows Shell/User >> >> http://msmvps.com/blogs/mikehall/ >> >> >> >> >> >> >> >> >> >> -- >> >> >> Mike Hall >> MS MVP Windows Shell/User >> http://msmvps.com/blogs/mikehall/ >> >> >> >> -- Mike Hall MS MVP Windows Shell/User http://msmvps.com/blogs/mikehall/ |
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