Are the USB ports visible in Device Manager?
- are they actually switched on in the BIOS?
are they on the motherboard, or on a PCI Card - or connected at all?
--
Noel Paton (MS-MVP 2002-2005, Windows)
Nil Carborundum Illegitemi
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"taispidell" <> wrote in message
news:BA715105-B6D2-48DD-8A4D-...
> We have tried to install a new printer that is usb supported. After going
> through all of the set-up, it comes back with an error message that it can
> not find the device. Previously, I used a printer that was parallel cable
> supported, all printers now are USB supported. The system is Windows 98. 3
> different devices have been tried(2 different printers, 1 digital camera)
> all comeback with above error message. HELP any suggestions ?
> taispi