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USB External Drive Problem

 
 
wf4b@aol.com
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      11-04-2007
I recently upgraded my computer from a core 2 dual processor to a core 2 Quad. The BIOS
was also updated at that time. I am running Vista Ultimate and everything is working fine
except my external USB hard drive. When I cold boot my computer, the external hard drive
is visible in "My Computer" and it appears in the tray as a device which can be removed.
The device manager also shows it as OK. However when I try to open the drive, it tells me
the folder is empty. If I unplug the device and plug it back in, I get an "unknown
device" error. If I shut the drive off and turn it back on it works fine. I looked in
CMOS but didn't see any parameters that seemed relevant. Any ideas?
 
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