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USB ports stop working

 
 
Rich T
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      02-04-2008
I am having continual problems with USB ports stopping working at random.
Sometimes it is the port itself, so swapping the accessory to another port
fixes the problem. But sometimes the accessory itself seems to stop as
whichever port it is plugged into it does not work. Usually the problem
randomly fixes itself a few days later.

But this afternoon, for no apparent reason, my mouse stopped working. Then
all other USB accessories stopped working, including the keyboard.

I have spent all day trying to fix the problem - not having a mouse makes
everything very difficult. After multiple hard resets (ie pull the plug
out!) and reboots, I managed to get the keyboard to work. After figuring out
how to navigate using just a keyboard I managed to use device manager to
uninstall various USB dirvers, and after rebooting endlessly (and why is
Vista so slow to boot?) I finally managed to get a mouse to work (not my
usual Microsoft optical mouse - but the original Dell Mouse). It only works
on one port - if I plug it into any other ports it will not work. I can't
get any other accessories to work. My Microsoft mouse does not work in the
port where the Dell mouse works.

How can I fix this? I wouild guess there is some major problem with the USB
drivers, but I can't identify in device manager which USB hub driver to
delete. And I don't want to delete the driver that is controlling the mouse
by accident as it took about five hours work this afternoon just to get
mouse back.

I have already googled and installed all the USB cumulative hot fix for
Vista USB problems, and this seemed to have fixed some of the earlier
problems I was having, but unfortunately my optimism proved false...

 
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Pete
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      02-04-2008

"Rich T" <> wrote in message
news:7BA56AF7-20D7-4146-BC3E-...
>I am having continual problems with USB ports stopping working at random.
>Sometimes it is the port itself, so swapping the accessory to another port
>fixes the problem. But sometimes the accessory itself seems to stop as
>whichever port it is plugged into it does not work. Usually the problem
>randomly fixes itself a few days later.
>
> But this afternoon, for no apparent reason, my mouse stopped working. Then
> all other USB accessories stopped working, including the keyboard.
>
> I have spent all day trying to fix the problem - not having a mouse makes
> everything very difficult. After multiple hard resets (ie pull the plug
> out!) and reboots, I managed to get the keyboard to work. After figuring
> out how to navigate using just a keyboard I managed to use device manager
> to uninstall various USB dirvers, and after rebooting endlessly (and why
> is Vista so slow to boot?) I finally managed to get a mouse to work (not
> my usual Microsoft optical mouse - but the original Dell Mouse). It only
> works on one port - if I plug it into any other ports it will not work. I
> can't get any other accessories to work. My Microsoft mouse does not work
> in the port where the Dell mouse works.
>
> How can I fix this? I wouild guess there is some major problem with the
> USB drivers, but I can't identify in device manager which USB hub driver
> to delete. And I don't want to delete the driver that is controlling the
> mouse by accident as it took about five hours work this afternoon just to
> get mouse back.
>
> I have already googled and installed all the USB cumulative hot fix for
> Vista USB problems, and this seemed to have fixed some of the earlier
> problems I was having, but unfortunately my optimism proved false...


Really sounds like hardware.


 
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R. McCarty
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      02-04-2008
Root Hubs have current draw limitations ( 500 mA ) and the controller
has a limited amount of bandwidth. Many USB devices can be called
"Heavy Demand" types and overloads may simply cause all devices on
the Root Hub to stop working. The OS is supposed to issue warnings
when overloads occur but this doesn't always happen. This problem is
more common on motherboards with a single Enhanced ( USB 2.0 )
controller. It doesn't take very many devices to overload in this setup.

"Pete" <> wrote in message
news:BwLpj.5865$ t...
>
> "Rich T" <> wrote in message
> news:7BA56AF7-20D7-4146-BC3E-...
>>I am having continual problems with USB ports stopping working at random.
>>Sometimes it is the port itself, so swapping the accessory to another port
>>fixes the problem. But sometimes the accessory itself seems to stop as
>>whichever port it is plugged into it does not work. Usually the problem
>>randomly fixes itself a few days later.
>>
>> But this afternoon, for no apparent reason, my mouse stopped working.
>> Then all other USB accessories stopped working, including the keyboard.
>>
>> I have spent all day trying to fix the problem - not having a mouse makes
>> everything very difficult. After multiple hard resets (ie pull the plug
>> out!) and reboots, I managed to get the keyboard to work. After figuring
>> out how to navigate using just a keyboard I managed to use device manager
>> to uninstall various USB dirvers, and after rebooting endlessly (and why
>> is Vista so slow to boot?) I finally managed to get a mouse to work (not
>> my usual Microsoft optical mouse - but the original Dell Mouse). It only
>> works on one port - if I plug it into any other ports it will not work. I
>> can't get any other accessories to work. My Microsoft mouse does not work
>> in the port where the Dell mouse works.
>>
>> How can I fix this? I wouild guess there is some major problem with the
>> USB drivers, but I can't identify in device manager which USB hub driver
>> to delete. And I don't want to delete the driver that is controlling the
>> mouse by accident as it took about five hours work this afternoon just to
>> get mouse back.
>>
>> I have already googled and installed all the USB cumulative hot fix for
>> Vista USB problems, and this seemed to have fixed some of the earlier
>> problems I was having, but unfortunately my optimism proved false...

>
> Really sounds like hardware.
>
>



 
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the wharf rat
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Posts: n/a

 
      02-04-2008
In article <7BA56AF7-20D7-4146-BC3E->,
Rich T <> wrote:
>I am having continual problems with USB ports stopping working at random.
>Sometimes it is the port itself, so swapping the accessory to another port
>fixes the problem. But sometimes the accessory itself seems to stop as
>whichever port it is plugged into it does not work. Usually the problem
>randomly fixes itself a few days later.
>


I had *exactly* the same problem. After a week of trying new
devices (including a midnight trip to walmart when I was convinced my
mouse had died...) and driver upgrades downgrades and rollbacks I found
a bios setting for USB 2.0 voltage: low med hi and maximum. I set it to
maximum and voila! no more problems...


 
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roy69
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      02-04-2008

Turn on legacy USB support in BIOS, reinstall your motherboard drivers.
Do it in that order to see if it fixes the problem.


--
roy69

- Core 2 Quad Q6600
- Abit IP35 Pro
- 4 x 1GB OcUK PC2-6400 C5 800 MHZ Dual Channel
- Leadtek GeForce 8800 GTS 640MB GDDR3
- CiBox TFT 22" Widescreen LCD Panel. 1680 x 1050
- Creative X-Fi 7.1 PCI-E
- Antec 900 Ultimate Gaming Case
- Creative Inspire 7.1 T7900 Speakers
- Corsair HX 620W ATX2.2 Modular SLI Complient PSU
 
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AlexB
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      02-04-2008
Make sure there are such files in this folder:

Directory of C:\Windows\Inf
angelusb.inf angelusb.PNF
irstusb.inf irstusb.PNF
stusb2ir.inf stusb2ir.PNF
usb.inf usb.PNF
usbccid.inf usbccid.PNF
usbcir.inf usbcir.PNF
usbport.inf usbport.PNF
usbprint.inf usbprint.PNF
usbstor.inf usbstor.PNF
usbvideo.inf usbvideo.PNF
wceusbsh.inf wceusbsh.PNF
wdma_usb.inf wdma_usb.PNF
winusb.inf winusb.PNF
26 File(s) 1,113,306 bytes
3 Dir(s) 53,645,410,304 bytes free
[usbhub]

Make sure there are such drivers:
Directory Windows\System32\drivers\
usb8023.sys USBAUDIO.sys
USBCAMD.sys USBCAMD2.sys
usbccgp.sys usbcir.sys
usbd.sys usbehci.sys
usbhub.sys usbohci.sys
usbport.sys usbprint.sys
USBSTOR.SYS usbuhci.sys
14 File(s) 857,472 bytes

In one of my Vistas 6 files were missing in the first directory and one
driver in second.

Although I fixed that it did not resolve the story completely. I had this
problem for many years in XP and then in Vista.

What I ended up doing after a person from another forum suggested me to do
was to purchase a Belkin Internal 5-Port USB PCI card. He purchased
Belkin's. I did not quite trust the maker but went for his pointer. It
resolved the eissue completely. I removed a firewire PCI card in the back
that I never used and plugged in Belkin. It isntalled itself and I've never
had any problems since.

This card and similar cards by other makers allow for the 5-th USB port to
be engaged. It is not exposed to the elements. It faces the internals of the
computer. However, if you have a floppy you do not need you can buy another
External USB card (not PCI) and mount it up front ripping off the floppy
drive. Thus you will have 8 fully functional USB ports and they will all
work.

I did it on 2 machines so far. I do not need to use the 5th, internal port.
I now have plenty.
"Rich T" <> wrote in message
news:7BA56AF7-20D7-4146-BC3E-...
>I am having continual problems with USB ports stopping working at random.
>Sometimes it is the port itself, so swapping the accessory to another port
>fixes the problem. But sometimes the accessory itself seems to stop as
>whichever port it is plugged into it does not work. Usually the problem
>randomly fixes itself a few days later.
>
> But this afternoon, for no apparent reason, my mouse stopped working. Then
> all other USB accessories stopped working, including the keyboard.
>
> I have spent all day trying to fix the problem - not having a mouse makes
> everything very difficult. After multiple hard resets (ie pull the plug
> out!) and reboots, I managed to get the keyboard to work. After figuring
> out how to navigate using just a keyboard I managed to use device manager
> to uninstall various USB dirvers, and after rebooting endlessly (and why
> is Vista so slow to boot?) I finally managed to get a mouse to work (not
> my usual Microsoft optical mouse - but the original Dell Mouse). It only
> works on one port - if I plug it into any other ports it will not work. I
> can't get any other accessories to work. My Microsoft mouse does not work
> in the port where the Dell mouse works.
>
> How can I fix this? I wouild guess there is some major problem with the
> USB drivers, but I can't identify in device manager which USB hub driver
> to delete. And I don't want to delete the driver that is controlling the
> mouse by accident as it took about five hours work this afternoon just to
> get mouse back.
>
> I have already googled and installed all the USB cumulative hot fix for
> Vista USB problems, and this seemed to have fixed some of the earlier
> problems I was having, but unfortunately my optimism proved false...


 
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AlexB
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Posts: n/a

 
      02-05-2008
OK rat, I got you here. I could not leave that idiotic post of yours
unanswered but that thread appears to be locked up for good.

Not that simple. Those rats came mostly from Asia in huge numbers and
carried plague endemic to Central Asian Steppes. Those places still are
endemic for plague. Some sporadic cases are an annual reality. In Russia and
Kazakhstan there are microbiological centers specifically devoted to control
the problem.

The birth rates of rats when are left for themselves are regulated by pretty
much the same conditions like locust's. They are also dependent on the
available habitat, meaning the number of settlements. As the population grew
the epidemic was waiting to happen.

The rats proliferated because of poor sanitary conditions. You rats are
ultimately responsible for the persecution of the Jews since the burghers
thought that the Jews caused the plague by witchcraft.

I doubt the cats were a major part of the equation. This is another idiotic
illusion of yours. One has to have armies of cats to control an avalanche of
hungry rats. Rats when on a move are known to eat people alive, let alone
cats.

On the way to Europe the swath of your ancestors crossed Russia and the
Ukraine. There was no comparable epidemics in there although the rats were
infected and not because of the cats being present (allegedly). The reason
for the lack of major outbreak was that the population in those countries at
that time was very sparse and the epidemics could not catch up. A threshold
density of people is necessary for an outbreak. The population in those
countries was below that threshold. This process is described my math models
with simple differential equations.

Again, you proved your ignorance and idiotic disposition.

What you think was a factor is like trying to combat moving locust with a
few canaries.


"the wharf rat" <> wrote in message
news:fo861b$t46$...
> In article <#>,
> AlexB <> wrote:
> Actually, the problem there was that city-dwellers killed cats
> because they assumed that they were invariably witch's familiars. Without
> predators the rat population boomed and then crashed. The rat fleas
> deserted
> their defunct hosts for the closest available warm body, which was usually
> human. Unfortunately some of the fleas carried plague bacteria.
>
> So you see it wasn't the rat's fault at all. Just another case of
> people choosing biased personal opinion and superstition over observable
> reality. Not that anyone we know does that hmmmmmm alex?
>


"the wharf rat" <> wrote in message
news:fo81sd$r6d$...
> In article <7BA56AF7-20D7-4146-BC3E->,
> Rich T <> wrote:
>
> I had *exactly* the same problem. After a week of trying new
> devices (including a midnight trip to walmart when I was convinced my
> mouse had died...) and driver upgrades downgrades and rollbacks I found
> a bios setting for USB 2.0 voltage: low med hi and maximum. I set it to
> maximum and voila! no more problems...


Are you sure your midnight trip for for the mouse? You perhaps ate it alive
while still at home!

You must have gone there for a bottle of Jack Daniels, rodent.

Now, that problem of yours is easy to solve. Check out my posts. This is how
higher species resolve their problems.

 
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wasatchpowder
Guest
Posts: n/a

 
      07-14-2009

I came back from vacation and all of my USB ports had quit working
I had left my computer running the whole time
I found a solution that worked for me
It seems if the USB port gets a power spike it can cause the USB por
to quit working

Shutdown your desktop and unplug the power cord for 5 minutes and the
restart

--
wasatchpowder
 
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Chuck
Guest
Posts: n/a

 
      07-15-2009
The same thing can occur on various P/Cs due to BIOS settings, or an
outmoded BIOS version.

"wasatchpowder" <> wrote in message
news:...
>
> I came back from vacation and all of my USB ports had quit working.
> I had left my computer running the whole time.
> I found a solution that worked for me.
> It seems if the USB port gets a power spike it can cause the USB port
> to quit working.
>
> Shutdown your desktop and unplug the power cord for 5 minutes and then
> restart.
>
>
> --
> wasatchpowder



 
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hexaae
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Posts: n/a

 
      03-17-2010

wasatchpowder;1089123 Wrote:
>
> Shutdown your desktop and unplug the power cord for 5 minutes and the
> restart

It worked for me too. I removed also the battery from my laptop an
waited 5 minutes... and USB ports are working again

--
hexaa

laptop hp pavilion dv5-1110el, vista home premium (sp1, x86, ita), 4g
ram ddr2 800mhz, geforce 9600m gt 512mb (forceware 175.86, 1280x80
desktop).
 
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