USB problem detecting Canon Camcorder in Windows Vista

Hi.
I hope to find a solution to this problem. I own a Vista Home Premium
(32 bit) with SP1. I connected the Canon Vixia HF10 camcorder with USB to PC,
turn on the camcorder in Play back mode, but Windows Vista remained silent -
no
detection of my camcorder. Sometime my Windows Vista just hung and FROZEN...
I remove USB cable from Camcorder, Windows Vista is back to work normal.
the Canon website and there it is -> the camcorder *IS* compatible
with vista and doesn't need any driver. I called Canon technical Tech and he
told me Yes, Canon Vixia HF10 is comptaible with Vista.
I have also installed Windows XP SP3 on my laptop and tried on Windows XP,
no problem there - the camcorder was detected immediately.

Does anyone know how to resolve this problem?

Thank you,
Frank

If your camera came with an Installation disk, use it.
"FrankV" <> wrote in message
news:4419B0D9-0BF8-47A9-B76F-...
> Hi.
> I hope to find a solution to this problem. I own a Vista Home Premium
> (32 bit) with SP1. I connected the Canon Vixia HF10 camcorder with USB to
> PC,
> turn on the camcorder in Play back mode, but Windows Vista remained
> silent -
> no
> detection of my camcorder. Sometime my Windows Vista just hung and
> FROZEN...
> I remove USB cable from Camcorder, Windows Vista is back to work normal.
> the Canon website and there it is -> the camcorder *IS* compatible
> with vista and doesn't need any driver. I called Canon technical Tech and
> he
> told me Yes, Canon Vixia HF10 is comptaible with Vista.
> I have also installed Windows XP SP3 on my laptop and tried on Windows XP,
> no problem there - the camcorder was detected immediately.
>
> Does anyone know how to resolve this problem?
>
> Thank you,
> Frank

Yes, I did use the CD came with Camcorder, only problem with Windows Vista.
Thanks.

"Charles W Davis" wrote:

> If your camera came with an Installation disk, use it.
> "FrankV" <> wrote in message
> news:4419B0D9-0BF8-47A9-B76F-...
> > Hi.
> > I hope to find a solution to this problem. I own a Vista Home Premium
> > (32 bit) with SP1. I connected the Canon Vixia HF10 camcorder with USB to
> > PC,
> > turn on the camcorder in Play back mode, but Windows Vista remained
> > silent -
> > no
> > detection of my camcorder. Sometime my Windows Vista just hung and
> > FROZEN...
> > I remove USB cable from Camcorder, Windows Vista is back to work normal.
> > the Canon website and there it is -> the camcorder *IS* compatible
> > with vista and doesn't need any driver. I called Canon technical Tech and
> > he
> > told me Yes, Canon Vixia HF10 is comptaible with Vista.
> > I have also installed Windows XP SP3 on my laptop and tried on Windows XP,
> > no problem there - the camcorder was detected immediately.
> >
> > Does anyone know how to resolve this problem?
> >
> > Thank you,
> > Frank
>

Frank,

There is a big difference with being "compatible" and truly working. I
suggest that you visit the Canon website and download the vista driver.
Scroll down to Drivers & Downloads
http://www.usa.canon.com/consumer/co...=windows_vista

"FrankV" <> wrote in message
news:761CD6A1-845F-40F8-BB3B-...
> Yes, I did use the CD came with Camcorder, only problem with Windows
> Vista.
> Thanks.
>
> "Charles W Davis" wrote:
>
>> If your camera came with an Installation disk, use it.
>> "FrankV" <> wrote in message
>> news:4419B0D9-0BF8-47A9-B76F-...
>> > Hi.
>> > I hope to find a solution to this problem. I own a Vista Home Premium
>> > (32 bit) with SP1. I connected the Canon Vixia HF10 camcorder with USB
>> > to
>> > PC,
>> > turn on the camcorder in Play back mode, but Windows Vista remained
>> > silent -
>> > no
>> > detection of my camcorder. Sometime my Windows Vista just hung and
>> > FROZEN...
>> > I remove USB cable from Camcorder, Windows Vista is back to work
>> > normal.
>> > the Canon website and there it is -> the camcorder *IS* compatible
>> > with vista and doesn't need any driver. I called Canon technical Tech
>> > and
>> > he
>> > told me Yes, Canon Vixia HF10 is comptaible with Vista.
>> > I have also installed Windows XP SP3 on my laptop and tried on Windows
>> > XP,
>> > no problem there - the camcorder was detected immediately.
>> >
>> > Does anyone know how to resolve this problem?
>> >
>> > Thank you,
>> > Frank
>>

I did read a bit further. You are right there is no driver needed. Now I am
at a loss.
"FrankV" <> wrote in message
news:761CD6A1-845F-40F8-BB3B-...
> Yes, I did use the CD came with Camcorder, only problem with Windows
> Vista.
> Thanks.
>
> "Charles W Davis" wrote:
>
>> If your camera came with an Installation disk, use it.
>> "FrankV" <> wrote in message
>> news:4419B0D9-0BF8-47A9-B76F-...
>> > Hi.
>> > I hope to find a solution to this problem. I own a Vista Home Premium
>> > (32 bit) with SP1. I connected the Canon Vixia HF10 camcorder with USB
>> > to
>> > PC,
>> > turn on the camcorder in Play back mode, but Windows Vista remained
>> > silent -
>> > no
>> > detection of my camcorder. Sometime my Windows Vista just hung and
>> > FROZEN...
>> > I remove USB cable from Camcorder, Windows Vista is back to work
>> > normal.
>> > the Canon website and there it is -> the camcorder *IS* compatible
>> > with vista and doesn't need any driver. I called Canon technical Tech
>> > and
>> > he
>> > told me Yes, Canon Vixia HF10 is comptaible with Vista.
>> > I have also installed Windows XP SP3 on my laptop and tried on Windows
>> > XP,
>> > no problem there - the camcorder was detected immediately.
>> >
>> > Does anyone know how to resolve this problem?
>> >
>> > Thank you,
>> > Frank
>>

On Thu, 19 Feb 2009 14:35:01 -0800, FrankV wrote:

> Hi.
> I hope to find a solution to this problem. I own a Vista Home Premium
> (32 bit) with SP1. I connected the Canon Vixia HF10 camcorder with USB to PC,
> turn on the camcorder in Play back mode, but Windows Vista remained silent -
> no
> detection of my camcorder. Sometime my Windows Vista just hung and FROZEN...
> I remove USB cable from Camcorder, Windows Vista is back to work normal.
> the Canon website and there it is -> the camcorder *IS* compatible
> with vista and doesn't need any driver. I called Canon technical Tech and he
> told me Yes, Canon Vixia HF10 is comptaible with Vista.
> I have also installed Windows XP SP3 on my laptop and tried on Windows XP,
> no problem there - the camcorder was detected immediately.
>
> Does anyone know how to resolve this problem?
>
> Thank you,
> Frank

When all else fails, try plugging the camcorder into a different USB port.

BTW, to avoid power and other problems, it should be tested in a port *on*
the computer, not in a USB hub.

--
Gene E. Bloch letters0x40blochg0x2Ecom

Had the same problem. Then I realized the view panel had to be open
Would have been nice if -that -had been mentioned in the user guide

Anyway, then you have to set the output mode to PC, but this is fairl
straightforward

--
M Richte
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