USB stops working after SP2

After installing SP2, any USB device I plug in to my USB 2.0 ports only gets
the New Hardware Wizard that asks to search for the driver, but never finds
one and the device is not installed. This has happened with a flash drive
and a card reader that I recently purchased. All of the USB devices I had
installed prior to SP2 still work, but no new device will install. In device
driver, the flash drive shows as a flash drive with a question mark and
properties says that no driver is installed. Trying to reinstall driver is
not successful. Any help here would be appreciated. I have seen answers to
delete all root hub and USB controler references in Device Manager, but I am
afraid to do this if my older USB devices (that work now) will no longer work
if I do this. Any suggestions? Thanks

Hi,

This is a shot in the dark, but try updating your chipset drivers.

Jeff

"dkland" <.(greentrop)> wrote in message
news:7EAD2404-A43B-49E7-AAED-...
> After installing SP2, any USB device I plug in to my USB 2.0 ports only
> gets
> the New Hardware Wizard that asks to search for the driver, but never
> finds
> one and the device is not installed. This has happened with a flash drive
> and a card reader that I recently purchased. All of the USB devices I had
> installed prior to SP2 still work, but no new device will install. In
> device
> driver, the flash drive shows as a flash drive with a question mark and
> properties says that no driver is installed. Trying to reinstall driver
> is
> not successful. Any help here would be appreciated. I have seen answers
> to
> delete all root hub and USB controler references in Device Manager, but I
> am
> afraid to do this if my older USB devices (that work now) will no longer
> work
> if I do this. Any suggestions? Thanks

Thanks Jeffrey but I haven't the foggiest idea what my chipset are in my
laptop. Do I go to the computer manufacturer to see if there are updates?

"jeffrey" wrote:

> Hi,
>
> This is a shot in the dark, but try updating your chipset drivers.
>
> Jeff
>
> "dkland" <.(greentrop)> wrote in message
> news:7EAD2404-A43B-49E7-AAED-...
> > After installing SP2, any USB device I plug in to my USB 2.0 ports only
> > gets
> > the New Hardware Wizard that asks to search for the driver, but never
> > finds
> > one and the device is not installed. This has happened with a flash drive
> > and a card reader that I recently purchased. All of the USB devices I had
> > installed prior to SP2 still work, but no new device will install. In
> > device
> > driver, the flash drive shows as a flash drive with a question mark and
> > properties says that no driver is installed. Trying to reinstall driver
> > is
> > not successful. Any help here would be appreciated. I have seen answers
> > to
> > delete all root hub and USB controler references in Device Manager, but I
> > am
> > afraid to do this if my older USB devices (that work now) will no longer
> > work
> > if I do this. Any suggestions? Thanks
>
>

Hi,

usually you can check in the device manager > system device and it lists
stuff like: LPC Interface Controller, PCI Bridge, PCI bus, etc. Usually you
will see maybe VIA or Intel(R) that tells you the chipset. Another way is
to look at the notebook manufacture site and check in support > driver >
then by your model number or something like that. Then just download the
chipset drivers, usually like VIA chipset or Intell Chipset. It could be
name differently though.

Jeff

"dkland" <.(greentrop)> wrote in message
news:5A444FA7-2704-4EAE-8C79-...
> Thanks Jeffrey but I haven't the foggiest idea what my chipset are in my
> laptop. Do I go to the computer manufacturer to see if there are updates?
>
> "jeffrey" wrote:
>
>> Hi,
>>
>> This is a shot in the dark, but try updating your chipset drivers.
>>
>> Jeff
>>
>> "dkland" <.(greentrop)> wrote in message
>> news:7EAD2404-A43B-49E7-AAED-...
>> > After installing SP2, any USB device I plug in to my USB 2.0 ports only
>> > gets
>> > the New Hardware Wizard that asks to search for the driver, but never
>> > finds
>> > one and the device is not installed. This has happened with a flash
>> > drive
>> > and a card reader that I recently purchased. All of the USB devices I
>> > had
>> > installed prior to SP2 still work, but no new device will install. In
>> > device
>> > driver, the flash drive shows as a flash drive with a question mark and
>> > properties says that no driver is installed. Trying to reinstall
>> > driver
>> > is
>> > not successful. Any help here would be appreciated. I have seen
>> > answers
>> > to
>> > delete all root hub and USB controler references in Device Manager, but
>> > I
>> > am
>> > afraid to do this if my older USB devices (that work now) will no
>> > longer
>> > work
>> > if I do this. Any suggestions? Thanks
>>
>>