User account locked out after Microsoft Update 10 April 2007

After the automatic update (express) and restart of my pc, i was unable to
access my user account using my existing password. A message suggesting the
registry file is not in the state as is expected. Could not log in to my
profile. The system logged me in as a guest and now i do not have access to
all of my information previously stored under the My Documents folder etc.

Any help would be greatly appreciated.
Many Thanks
--
askewk

askewk wrote:
> After the automatic update (express) and restart of my pc, i was
> unable to access my user account using my existing password. A
> message suggesting the registry file is not in the state as is
> expected. Could not log in to my profile. The system logged me in
> as a guest and now i do not have access to all of my information
> previously stored under the My Documents folder etc.

Can you log into safe mode as the administrator?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Thanks for your response Shenan, I would like to give you the exact message i
received firstly to ensure i have explained the issue correctly in the first
instance if i may....

Message = "Windows cannot load the users profile but has logged you on with
the default profile for the system. DETAIL: The system has attempted to load
or restore a file into the registry but the specified file is not in a
registry file format"

To answer your question, Yes i am able to log on in Safe Mode and choose the
Administrator - how should i proceed?
Many Thanks
--
askewk


"Shenan Stanley" wrote:

> askewk wrote:
> > After the automatic update (express) and restart of my pc, i was
> > unable to access my user account using my existing password. A
> > message suggesting the registry file is not in the state as is
> > expected. Could not log in to my profile. The system logged me in
> > as a guest and now i do not have access to all of my information
> > previously stored under the My Documents folder etc.
>
> Can you log into safe mode as the administrator?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

askewk wrote:
> Thanks for your response Shenan, I would like to give you the exact
> message i received firstly to ensure i have explained the issue
> correctly in the first instance if i may....
>
> Message = "Windows cannot load the users profile but has logged you
> on with the default profile for the system. DETAIL: The system has
> attempted to load or restore a file into the registry but the
> specified file is not in a registry file format"
>
> To answer your question, Yes i am able to log on in Safe Mode and
> choose the Administrator - how should i proceed?
> Many Thanks
>
>> askewk wrote:
>>> After the automatic update (express) and restart of my pc, i was
>>> unable to access my user account using my existing password. A
>>> message suggesting the registry file is not in the state as is
>>> expected. Could not log in to my profile. The system logged me
>>> in as a guest and now i do not have access to all of my
>>> information previously stored under the My Documents folder etc.
>>
>> Can you log into safe mode as the administrator?
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html

http://forumz.tomshardware.com/softw...ict222811.html

The essential part...

Your profile has gone corrupt. There are many reasons this could happen.
Hardware, software, moon in wrong phase when you sneezed... You will likely
have to go into safe mode, create a new profile using the administrator
account, reboot and logon as the new user and manually copy the favorites,
my documents, etc from the old profile that you need. Do *not* move
everything - as something is corrupt with that old profile and if you moved
everything - guess what will be corrupt next? heh

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Just pre empting this procedure i am wondering if that will give me access to
my documents/favourites etc.? I am currently logged in as a default user and
am unable to see any of my files under the My Documents folder or in any
other place in the explorer tree? I am just wondering how by creating a
totally new user account, this will give me access to the files that i had
under my account (that has now been corrupted)? or am i missing something?
Thanks
--
askewk


"Shenan Stanley" wrote:

> askewk wrote:
> > Thanks for your response Shenan, I would like to give you the exact
> > message i received firstly to ensure i have explained the issue
> > correctly in the first instance if i may....
> >
> > Message = "Windows cannot load the users profile but has logged you
> > on with the default profile for the system. DETAIL: The system has
> > attempted to load or restore a file into the registry but the
> > specified file is not in a registry file format"
> >
> > To answer your question, Yes i am able to log on in Safe Mode and
> > choose the Administrator - how should i proceed?
> > Many Thanks
> >
> >> askewk wrote:
> >>> After the automatic update (express) and restart of my pc, i was
> >>> unable to access my user account using my existing password. A
> >>> message suggesting the registry file is not in the state as is
> >>> expected. Could not log in to my profile. The system logged me
> >>> in as a guest and now i do not have access to all of my
> >>> information previously stored under the My Documents folder etc.
> >>
> >> Can you log into safe mode as the administrator?
> >>
> >> --
> >> Shenan Stanley
> >> MS-MVP
> >> --
> >> How To Ask Questions The Smart Way
> >> http://www.catb.org/~esr/faqs/smart-questions.html
>
> http://forumz.tomshardware.com/softw...ict222811.html
>
> The essential part...
>
> Your profile has gone corrupt. There are many reasons this could happen.
> Hardware, software, moon in wrong phase when you sneezed... You will likely
> have to go into safe mode, create a new profile using the administrator
> account, reboot and logon as the new user and manually copy the favorites,
> my documents, etc from the old profile that you need. Do *not* move
> everything - as something is corrupt with that old profile and if you moved
> everything - guess what will be corrupt next? heh
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

askewk wrote:
> Just pre empting this procedure i am wondering if that will give me
> access to my documents/favourites etc.? I am currently logged in
> as a default user and am unable to see any of my files under the My
> Documents folder or in any other place in the explorer tree? I am
> just wondering how by creating a totally new user account, this
> will give me access to the files that i had under my account (that
> has now been corrupted)? or am i missing something? Thanks

C:\Documents and Settings\Your Username

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

You are a gem. Thanks for helping me to locate the files. I am happy to set
up a new user and copy the files.
Excellent help. Thanks
--
askewk


"Shenan Stanley" wrote:

> askewk wrote:
> > Just pre empting this procedure i am wondering if that will give me
> > access to my documents/favourites etc.? I am currently logged in
> > as a default user and am unable to see any of my files under the My
> > Documents folder or in any other place in the explorer tree? I am
> > just wondering how by creating a totally new user account, this
> > will give me access to the files that i had under my account (that
> > has now been corrupted)? or am i missing something? Thanks
>
> C:\Documents and Settings\Your Username
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

"askewk" wrote:

> After the automatic update (express) and restart of my pc, i was unable to
> access my user account using my existing password. A message suggesting the
> registry file is not in the state as is expected. Could not log in to my
> profile. The system logged me in as a guest and now i do not have access to
> all of my information previously stored under the My Documents folder etc.
>
> Any help would be greatly appreciated.
> Many Thanks
> --
> askewk