User accounts lost after SP3 upgrade

After the upgrade to SP3, one of my existing user accounts (I had two)
disappeared from the login/switch user screen. I tried recreating it, but it
said "account already exists." All of the files-- favorites, my documents,
everything-- is still there for this user, there's just no way to access it.
I created a new account with a similar name, then renamed it to the same name
without difficulty, but it is a new account with no link to the
previously-existing one. What do I do now?

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
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JLE wrote:
> After the upgrade to SP3, one of my existing user accounts (I had two)
> disappeared from the login/switch user screen. I tried recreating it, but
> it said "account already exists." All of the files-- favorites, my
> documents, everything-- is still there for this user, there's just no way
> to access it. I created a new account with a similar name, then renamed it
> to the same name without difficulty, but it is a new account with no link
> to the previously-existing one. What do I do now?

I had only one user account. When restarting the computer at the end of the
installation of SP3, there was a message that there weren't sufficient
resources to use the account and that defaults would be used. I don't know
which resources were insufficient. When the machine came up, all of the
settings that I had made did seem to be lost, but the user name was my own.
I don't want to create a new account, I'd like to get back my old settings.
Any suggestions?

"JLE" wrote:

> After the upgrade to SP3, one of my existing user accounts (I had two)
> disappeared from the login/switch user screen. I tried recreating it, but it
> said "account already exists." All of the files-- favorites, my documents,
> everything-- is still there for this user, there's just no way to access it.
> I created a new account with a similar name, then renamed it to the same name
> without difficulty, but it is a new account with no link to the
> previously-existing one. What do I do now?
>

Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/def...3&gprid=522131

Free unlimited installation and compatibility support is available for Windows XP, but
only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
more information about this policy, visit the Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only
in the United States and Canada. For all other Windows XP issues, visit the Help and
Support site at http://support.microsoft.com/oas/def...spx?gprid=1173, and then choose
your product.

.. US:
http://support.microsoft.com/oas/def...3&gprid=522131

.. CA:
http://support.microsoft.com/oas/def...3&gprid=522131

.. UK:
http://support.microsoft.com/oas/def...3&gprid=522131

.. AU:
http://support.microsoft.com/oas/def...3&gprid=522131

.. Other:
http://support.microsoft.com/oas/def...spx?gprid=1173
select Windows XP | select Windows XP Service Pack 3


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"MSZ" <> wrote in message
news:23ED991E-E09B-4967-AEB3-...
|I had only one user account. When restarting the computer at the end of the
| installation of SP3, there was a message that there weren't sufficient
| resources to use the account and that defaults would be used. I don't know
| which resources were insufficient. When the machine came up, all of the
| settings that I had made did seem to be lost, but the user name was my own.
| I don't want to create a new account, I'd like to get back my old settings.
| Any suggestions?
|
| "JLE" wrote:
|
| > After the upgrade to SP3, one of my existing user accounts (I had two)
| > disappeared from the login/switch user screen. I tried recreating it, but it
| > said "account already exists." All of the files-- favorites, my documents,
| > everything-- is still there for this user, there's just no way to access it.
| > I created a new account with a similar name, then renamed it to the same name
| > without difficulty, but it is a new account with no link to the
| > previously-existing one. What do I do now?
| >