We have a large number of machines that are using WSUS to get XP SP2.
It is downloading fine but most of them will not install automatically.
WSUS shows a message that says
"User cancelled the installation" Result Code is 0X8024000B
This is happening at midnight, and we have no users here at midnight!
So there is something that is happening that is caused by the system.
Update log included.
Note the entry for 00:09:10/00:09:11 which is when WSUS reports the user
cancelled.
Any ideas on how to get around this?
We can install manually but really don't want to install 1000 machines
manually.
006-04-11 00:00:10 1012 4c0 AU Forced install timer expired for
scheduled install
2006-04-11 00:00:10 1012 4c0 AU #############
2006-04-11 00:00:10 1012 4c0 AU ## START ## AU: Install updates
2006-04-11 00:00:10 1012 4c0 AU #########
2006-04-11 00:00:10 1012 4c0 AU # Initiating scheduled install
2006-04-11 00:00:10 1012 4c0 AU # Approved updates = 1
2006-04-11 00:00:10 1012 4c0 AU <<## SUBMITTED ## AU: Install
updates / installing updates [CallId = {2B95CA1D-DFDE-4BEF-9544-D3EA7A987C60}]
2006-04-11 00:00:10 1012 410 Agent *************
2006-04-11 00:00:10 1012 410 Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2006-04-11 00:00:10 1012 410 Agent *********
2006-04-11 00:00:10 1012 410 Agent * Updates to install = 1
2006-04-11 00:00:10 1012 410 Agent * Title = <NULL>
2006-04-11 00:00:10 1012 410 Agent * UpdateId = {E5077BE1-DA82-
4C15-82D1-E4E8FF0A1264}.12
2006-04-11 00:00:10 1012 410 Agent * Bundles 1 updates:
2006-04-11 00:00:10 1012 410 Agent * {DF4ADE9E-241B-48F1-ACC2-
0FE13831CE4B}.101
2006-04-11 00:00:16 1012 410 DnldMgr Preparing update for install,
updateId = {DF4ADE9E-241B-48F1-ACC2-0FE13831CE4B}.101.
2006-04-11 00:00:16 3692 3cc Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2006-04-11 00:00:16 3692 3cc Misc = Process: C:\WINDOWS\System32
\wuauclt.exe
2006-04-11 00:00:16 3692 3cc Misc = Module: C:\WINDOWS\System32
\wuaueng.dll
2006-04-11 00:00:16 3692 3cc Handler :::::::::::::
2006-04-11 00:00:16 3692 3cc Handler :: START :: Handler: Windows Patch
Install
2006-04-11 00:00:16 3692 3cc Handler :::::::::
2006-04-11 00:00:16 3692 3cc Handler : Updates to install = 1
2006-04-11 00:00:16 3692 3cc Handler : Installing update {DF4ADE9E-
241B-48F1-ACC2-0FE13831CE4B}.101
2006-04-11 00:00:16 3692 478 Handler Installing with parameters=-q -z -
er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\2 1d396a5e5b45cab749c2afd4f7280e1.
2006-04-11 00:09:06 3692 ab4 Handler Cancel signalled for operations 0x6.
2006-04-11 00:09:10 3692 c28 Handler Cancel signalled for operations 0x6.
2006-04-11 00:09:10 3692 3cc Handler WARNING: Cancelling and returning
from install. Install thread continues.
2006-04-11 00:09:11 3692 3cc Handler : Install completed: result type =
0x2, installer error = False, error = 0x80242008, disabled until reboot =
No, reboot
required = No
2006-04-11 00:09:11 3692 3cc Handler FATAL: UH: 0x80242008:
HandleSingleUpdate failed
2006-04-11 00:09:11 3692 3cc Handler :::::::::
2006-04-11 00:09:11 3692 3cc Handler :: END :: Handler: Windows Patch
Install
2006-04-11 00:09:11 3692 3cc Handler :::::::::::::
2006-04-11 00:09:11 1012 410 Agent * WARNING: Exit code = 0x8024000B
2006-04-11 00:09:11 1012 410 Agent *********
2006-04-11 00:09:11 1012 410 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2006-04-11 00:09:11 1012 410 Agent *************
2006-04-11 00:09:11 1012 410 Agent WARNING: WU client failed installing
updates with error 0x8024000b
2006-04-11 00:09:11 1012 4c0 Report REPORT EVENT: {81013975-0A2D-4853-
B317-D6B4896498FE} 2006-04-11 00:09:10-0400 1 186 101 {E5077BE1-
DA82-4C15-82D1-E4E8FF0A1264} 12 8024000b AutomaticUpdates Success
Content Install User cancelled the installation.
2006-04-11 00:09:11 1012 4c0 Service *********
2006-04-11 00:09:11 1012 4c0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-04-11 00:09:11 1012 4c0 Service *************
2006-04-11 00:15:13 1052 4a4 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2006-04-11 00:15:14 1052 4a4 Misc = Process: C:\WINDOWS\System32
\svchost.exe
2006-04-11 00:15:14 1052 4a4 Misc = Module: C:\WINDOWS\System32
\wuaueng.dll
2006-04-11 00:15:13 1052 4a4 Service *************
2006-04-11 00:15:14 1052 4a4 Service ** START ** Service: Service
startup
2006-04-11 00:15:14 1052 4a4 Service *********
2006-04-11 00:15:14 1052 4a4 Agent * WU client version 5.8.0.2469
2006-04-11 00:15:14 1052 4a4 Agent * SusClientId = '1c2ef0d1-1bc5-
4663-bb30-74ddca5422b0'
2006-04-11 00:15:14 1052 4a4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-04-11 00:15:14 1052 4a4 Agent * Access type: No proxy
2006-04-11 00:15:14 1052 4a4 Agent * Network state: Connected
2006-04-11 00:16:00 1052 4a4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2006-04-11 00:16:00 1052 4a4 Agent *********** Agent: Initializing
global settings cache ***********
2006-04-11 00:16:00 1052 4a4 Agent * WSUS server:
http://%
UpdateServer
2006-04-11 00:16:00 1052 4a4 Agent * WSUS status server:
http://%
UpdateServer
2006-04-11 00:16:00 1052 4a4 Agent * Target group: (Unassigned
Computers)
2006-04-11 00:16:00 1052 4a4 Agent * Windows Update access disabled:
No
2006-04-11 00:16:00 1052 4a4 DnldMgr Download manager restoring 0
downloads
2006-04-11 00:16:00 1052 4a4 AU ########### AU: Initializing
Automatic Updates ###########
2006-04-11 00:16:00 1052 4a4 AU # WSUS server:
http://%
UpdateServer
2006-04-11 00:16:00 1052 4a4 AU # Detection frequency: 4
2006-04-11 00:16:00 1052 4a4 AU # Approval type: Scheduled
(Policy)
2006-04-11 00:16:00 1052 4a4 AU # Scheduled install day/time:
Every day at 0:00
2006-04-11 00:16:00 1052 4a4 AU # Auto-install minor updates: Yes
(User preference)
2006-04-11 00:16:00 1052 4a4 Report *********** Report: Initializing
static reporting data ***********
2006-04-11 00:16:00 1052 4a4 Report * OS Version = 5.1.2600.1.0.65792
2006-04-11 00:16:01 1052 4a4 Report * Computer Brand = Hewlett-Packard
2006-04-11 00:16:01 1052 4a4 Report * Computer Model = HP d530 CMT
(DC577AV)
2006-04-11 00:16:01 1052 4a4 Report * Bios Revision = 786B2 v1.11
2006-04-11 00:16:01 1052 4a4 Report * Bios Name = 786B2 v1.11
2006-04-11 00:16:01 1052 4a4 Report * Bios Release Date = 2003-07-
10T00:00:00
2006-04-11 00:16:01 1052 4a4 Report * Locale ID = 1033
2006-04-11 00:16:01 1052 4a4 AU #############
2006-04-11 00:16:01 1052 4a4 AU ## START ## AU: Search for updates
2006-04-11 00:16:01 1052 4a4 AU #########
2006-04-11 00:16:01 1052 4a4 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {04C9385F-331D-4A0F-89C7-83460270F442}]
2006-04-11 00:16:01 1052 628 Agent *************
2006-04-11 00:16:01 1052 628 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-04-11 00:16:01 1052 628 Agent *********
2006-04-11 00:16:10 1052 628 Agent * Added update {E5077BE1-DA82-
4C15-82D1-E4E8FF0A1264}.12 to search result
2006-04-11 00:16:10 1052 628 Agent * Found 1 updates and 10
categories in search
2006-04-11 00:16:10 1052 628 Agent *********
2006-04-11 00:16:10 1052 628 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-04-11 00:16:10 1052 628 Agent *************
2006-04-11 00:16:10 1052 534 AU >>## RESUMED ## AU: Search for
updates [CallId = {04C9385F-331D-4A0F-89C7-83460270F442}]
2006-04-11 00:16:10 1052 534 AU # 1 updates detected
2006-04-11 00:16:10 1052 628 Report REPORT EVENT: {84DA3C8B-6B52-4BE5-
8110-97DAA344E755} 2006-04-11 00:16:00-0400 1 202 102 {00000000-
0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2006-04-11 00:16:10 1052 534 AU #########
2006-04-11 00:16:10 1052 534 AU ## END ## AU: Search for updates
[CallId = {04C9385F-331D-4A0F-89C7-83460270F442}]
2006-04-11 00:16:10 1052 534 AU #############
2006-04-11 00:16:10 1052 534 AU #############
2006-04-11 00:16:10 1052 534 AU ## START ## AU: Download updates
2006-04-11 00:16:10 1052 534 AU #########
2006-04-11 00:16:10 1052 534 AU # Approved updates = 1
2006-04-11 00:16:10 1052 534 AU AU initiated download, updateId =
{E5077BE1-DA82-4C15-82D1-E4E8FF0A1264}.12, callId =
{A12F8C75-DD46-47EE-BB00-301C736902AD}
2006-04-11 00:16:10 1052 534 AU AU setting pending client directive
to 'Download Progress'
2006-04-11 00:16:10 1052 534 AU # Pending download calls = 1
2006-04-11 00:16:10 1052 534 AU <<## SUBMITTED ## AU: Download
updates
2006-04-11 00:16:10 1052 534 DnldMgr *************
2006-04-11 00:16:10 1052 534 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2006-04-11 00:16:10 1052 534 DnldMgr *********
2006-04-11 00:16:10 1052 534 DnldMgr * Priority = 2, ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2006-04-11 00:16:10 1052 534 DnldMgr * Updates to download = 1
2006-04-11 00:16:10 1052 534 Agent * Title = Windows XP Service
Pack 2
2006-04-11 00:16:10 1052 534 Agent * UpdateId = {E5077BE1-DA82-
4C15-82D1-E4E8FF0A1264}.12
2006-04-11 00:16:10 1052 534 Agent * Bundles 1 updates:
2006-04-11 00:16:10 1052 534 Agent * {DF4ADE9E-241B-48F1-ACC2-
0FE13831CE4B}.101
2006-04-11 00:16:10 1052 534 PT +++++++++++ PT: Synchronizing file
locations +++++++++++
2006-04-11 00:16:10 1052 534 PT + ServiceId = {3DA21691-E39D-4DA6
-8A4B-B43877BCB1B7}, Server URL =
http://%UpdateServer/ClientWebService/client.asmx
2006-04-11 00:16:12 1052 534 PT WARNING: GetFileLocations failure,
error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP
status code = 200
2006-04-11 00:16:12 1052 534 PT WARNING: SOAP Fault: 0x00012c
2006-04-11 00:16:12 1052 534 PT WARNING: faultstring:Fault
occurred
2006-04-11 00:16:12 1052 534 PT WARNING:
ErrorCode:CookieExpired(6)
2006-04-11 00:16:12 1052 534 PT WARNING: Message:
2006-04-11 00:16:12 1052 534 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetFileLocatio
ns"
2006-04-11 00:16:12 1052 534 PT WARNING: ID:6e88c1d7-4c79-4d27-
a8e5-689fcd58cf30
2006-04-11 00:16:12 1052 534 PT Initializing simple targeting
cookie, clientId = 1c2ef0d1-1bc5-4663-bb30-74ddca5422b0, target group = ,
DNS name =
bc59548.domain
2006-04-11 00:16:12 1052 534 PT Server URL =
http://%
UpdateServer/SimpleAuthWebService/SimpleAuth.asmx
2006-04-11 00:16:12 1572 bc Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0400) ===========
2006-04-11 00:16:12 1572 bc Misc = Process: C:\WINDOWS\System32
\wuauclt.exe
2006-04-11 00:16:12 1572 bc Misc = Module: C:\WINDOWS\System32
\wuaueng.dll
2006-04-11 00:16:12 1572 bc DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-04-11 00:16:12 1572 bc DtaStor WARNING: Update Service: Failed to
update backup store
2006-04-11 00:16:12 1052 534 DnldMgr *********** DnldMgr: New download
job [UpdateId = {DF4ADE9E-241B-48F1-ACC2-0FE13831CE4B}.101] ***********
2006-04-11 00:16:13 1052 534 DnldMgr * Queueing update for download
handler request generation.
2006-04-11 00:16:13 1052 534 DnldMgr Generating download request for
update {DF4ADE9E-241B-48F1-ACC2-0FE13831CE4B}.101
2006-04-11 00:18:03 1052 4a4 AU Forced install timer expired for
scheduled install
2006-04-11 00:18:03 1052 4a4 AU WARNING: AU found no suitable
session to launch client in
2006-04-11 00:18:03 1052 534 Handler Windows Patch download for UpdateId
= {DF4ADE9E-241B-48F1-ACC2-0FE13831CE4B}: selected action is download
full-file.
2006-04-11 00:18:03 1052 534 DnldMgr *********** DnldMgr: New download
job [UpdateId = {DF4ADE9E-241B-48F1-ACC2-0FE13831CE4B}.101] ***********
2006-04-11 00:18:04 1052 534 DnldMgr * All files for update were
already downloaded and are valid.
2006-04-11 00:18:04 1572 bc DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-04-11 00:18:04 1572 bc DtaStor WARNING: Update Service: Failed to
update backup store
2006-04-11 00:18:04 1052 434 AU >>## RESUMED ## AU: Download
update [UpdateId = {E5077BE1-DA82-4C15-82D1-E4E8FF0A1264}, succeeded]
2006-04-11 00:18:04 1052 434 AU #########
2006-04-11 00:18:04 1052 434 AU ## END ## AU: Download updates
2006-04-11 00:18:04 1052 534 Agent *********
2006-04-11 00:18:04 1052 434 AU #############
2006-04-11 00:18:04 1052 534 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2006-04-11 00:18:04 1052 534 Agent *************
2006-04-11 00:18:04 1052 434 AU AU setting pending client directive
to 'Install Approval'
2006-04-11 00:18:09 1052 434 Report REPORT EVENT: {CFFF0CB8-3976-4EB8-
9F70-8242FE49418F} 2006-04-11 00:18:04-0400 1 188 102 {00000000-
0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation.
This computer is currently scheduled to install these updates on Wednesday,
April 12, 2006
at 12:00 AM: - Windows XP Service Pack 2
2006-04-11 00:18:18 1052 4a4 AU WARNING: AU found no suitable
session to launch client in
2006-04-11 00:23:47 1052 434 PT Initializing simple targeting
cookie, clientId = 1c2ef0d1-1bc5-4663-bb30-74ddca5422b0, target group = ,
DNS name =
bc59548.domain
2006-04-11 00:23:47 1052 434 PT Server URL =
http://%
UpdateServer/SimpleAuthWebService/SimpleAuth.asmx
2006-04-11 00:23:47 1052 434 Report Uploading 2 events using cached
cookie, reporting URL =
http://%UpdateServer/ReportingWebSer...ebService.asmx
2006-04-11 00:23:47 1052 434 Report Reporter successfully uploaded 2
events.
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