I would use 'System Restore' to remove SP1 and try the update again.
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Mark L. Ferguson
"C Coulombe" <> wrote in message
news:#...
> Problem Description: At the initial start up page when logging on windows
> vista, i get all the users icon double up. meaning i have 3 users icons
> for family members ut on the screen.. i now see 6 icons with each name
> doubled etc.
> any idea. it occured after sp1 was installed.
> How do i removed these.
> I am using new LG Laptop, Original Vista loaded on it. I just recently
> over the week end had the update installed on it. I have re-booted several
> times but no change.
> C Coulombe,
> Ottawa Canada
> Operating System: Windows Vista SP1