Hi,
If you can logon from a different account, or from Safe mode by hitting F8
at boot, you might want to try the steps here:
http://cherrybyte.blogspot.com/2007/...-in-vista.html
If not, then using F8 to access the boot menu at startup, choose the last
known good configuration.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Cengelen" <> wrote in message
news:2EA7E4EA-C800-49DF-8958-...
> Our brand new computer (stationary) refuses to accept our log in password
> to
> Windows (Vista Home Premium). It just says "User Profile Service failed to
> log in. It is not possible to load the user profile". (Translated from
> Swedish...)
>
> What can we do? Is there a way to take away this first password request,
> so
> that we can use our computer without password? (Its a home computer and
> only
> us two using it).
> We have a lot of private things stored on the computer which we have not
> yet
> had the chance to make a back up of as this computer is only a month old.
> We
> hope that we don't have to re-install everything and then loose all files
> one
> the computer....
>
> Yesterday it worked fine but at start up this morning it failed at log in
> to
> Windows as described above. I have not used the wrong password and also
> not
> had any other problems. Yesterday the computer shut down in a normal way
> without any failures.
>
> Thanks in advance for all help.
>
> --
> Cengelen