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Users not able to install updates

 
 
Benjamin
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      10-13-2004
We are having a problem with our SUS server and the clients that connect to
it. It seems as though the updates will be downloaded by either user or
admin on the client machine but once downloaded it will only install them
once an admin is logged on. This seems to be a pretty common question with a
pretty common answer: "The AUOptions value in the registry MUST be set to 4"

however we have done this along with setting these other registry settings:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\WindowsUpdate\AU]
"UseWUServer"=dword:00000001
"NoAutoUpdate"=dword:00000000
"AUOptions"=dword:00000004
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000011
"NoAutoRebootWithLoggedOnUsers"=dword:00000001
"ReschedualeWaitTime"=dword:00000002

after looking at the white papers at:
http://www.microsoft.com/windowsserv...eployment.mspx
I concluded that our setup should be working but for some reason it still is
not letting the users install the updates. While looking at the service,
while I was logged in as a user, to make sure that the update service was
running I noticed a "Run As" tab. My question is will it work to run this
service as an administrator. Will that fix our problem? Or mainly does
anyone know what our problem is? Our company is running Novell which doesn't
always play friendly with microsoft, could that have anything to do with it?
Any advice would be greatly appreciated. Thanks
 
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Torgeir Bakken \(MVP\)
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      10-13-2004
Benjamin wrote:

> We are having a problem with our SUS server and the clients that
> connect to it. (snip)

Hi

Fyi, there is a separate newsgroup for SUS:

microsoft.public.softwareupdatesvcs

news://msnews.microsoft.com/microsof...wareupdatesvcs

URL to the group softwareupdatesvcs for those who uses the Web
interface to access the newsgroups:
http://www.microsoft.com/windowsserv...wareupdatesvcs

A Web site about SUS with a FAQ and a SUS forum:
http://www.susserver.com/

More SUS Web sites:
http://www.cites.uiuc.edu/sus/faq.html
http://www.faqshop.com/sus/default.htm



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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