Harriet wrote:
> I just purchased a new laptop that has Vista. I am also using MS Outlook
> 2002. AOL is my ISP. I use MS Outlook on my desktop that has Windows XP.
> I
> don't have any problems on my desktop. When I put in all the
> specifications for imap.aol.com in Vista, I was able to download the
> emails but when I tried
> to open the emails, I got a message that imap.aol.com was offline. I was
> online. Does anyone know what I need to do to correct the problem? A
> discussion forum in AOL said that there is/was an update patch available
> thru
> MS Update or Office update. Does anyone know anything about this?
Office XP is not supported in Vista. My understanding is that it is usable,
but that Outlook 2002 (part of Office XP) will not remember passwords. It
would be better for you to upgrade to the current version of MS Office -
Office 2007 or find a substitute that is supported in Vista.
See MVP Diane Poremsky's site -
http://www.outlook-tips.net/howto/vista.htm
Her general Outlook site -
http://www.outlook-tips.net/index.html
Further questions about Outlook should be posted in an Outlook-specific
newsgroup. Here's a list of all the MS public newsgroups so you can find
the right one:
http://aumha.org/nntp.htm
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!