Validation incorrectly denied

I bought a copy of Windows XP about four years ago and loaded it on my
laptop. When the Service Pack 2 came out, I tried to load it on my laptop,
but I didn't have enough diskspace and rather than warning me, the install
went forward until my laptop basically stopped working. I ended up removing
XP and reinstalling Windows 98. I then loaded the XP on an old PC of mine.
Unfortunately, that PC completely died and I disposed of it a few weeks ago.
In the meantime, I was given an old desktop PC from a friend, but that
computer had Windows 98. I installed my copy of XP but when I wanted to
install SP2, I received a message, ": Validation Incomplete: Unable to
Perform Validation." It is a legal copy and it is not running on any other
machine. How can I get it validated so that I can give this machine the
update it needs?

Windows Genuine Advantage - Diagnostic Site
http://www.microsoft.com/genuine/diag/

The Windows Genuine Advantage (WGA) validation check process
does not complete when you try to validate your copy of Windows XP
http://support.microsoft.com/kb/905226/en-us

You receive a "Validation Incomplete: Online Validation Failure"
error message or a "0x80080204" error code when you try to validate Windows XP
http://support.microsoft.com/kb/906533/en-us

Windows Genuine Advantage Newsgroup
http://forums.microsoft.com/Genuine/...=125&SiteID=25

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"Robert McN" wrote:

| I bought a copy of Windows XP about four years ago and loaded it on my
| laptop. When the Service Pack 2 came out, I tried to load it on my laptop,
| but I didn't have enough diskspace and rather than warning me, the install
| went forward until my laptop basically stopped working. I ended up removing
| XP and reinstalling Windows 98. I then loaded the XP on an old PC of mine.
| Unfortunately, that PC completely died and I disposed of it a few weeks ago.
| In the meantime, I was given an old desktop PC from a friend, but that
| computer had Windows 98. I installed my copy of XP but when I wanted to
| install SP2, I received a message, ": Validation Incomplete: Unable to
| Perform Validation." It is a legal copy and it is not running on any other
| machine. How can I get it validated so that I can give this machine the
| update it needs?

Thanks very much for your very helpful reply. I have now managed to get it
validated. Your help has ben most appreciated.

Bob

"Carey Frisch [MVP]" wrote:

> Windows Genuine Advantage - Diagnostic Site
> http://www.microsoft.com/genuine/diag/
>
> The Windows Genuine Advantage (WGA) validation check process
> does not complete when you try to validate your copy of Windows XP
> http://support.microsoft.com/kb/905226/en-us
>
> You receive a "Validation Incomplete: Online Validation Failure"
> error message or a "0x80080204" error code when you try to validate Windows XP
> http://support.microsoft.com/kb/906533/en-us
>
> Windows Genuine Advantage Newsgroup
> http://forums.microsoft.com/Genuine/...=125&SiteID=25
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "Robert McN" wrote:
>
> | I bought a copy of Windows XP about four years ago and loaded it on my
> | laptop. When the Service Pack 2 came out, I tried to load it on my laptop,
> | but I didn't have enough diskspace and rather than warning me, the install
> | went forward until my laptop basically stopped working. I ended up removing
> | XP and reinstalling Windows 98. I then loaded the XP on an old PC of mine.
> | Unfortunately, that PC completely died and I disposed of it a few weeks ago.
> | In the meantime, I was given an old desktop PC from a friend, but that
> | computer had Windows 98. I installed my copy of XP but when I wanted to
> | install SP2, I received a message, ": Validation Incomplete: Unable to
> | Perform Validation." It is a legal copy and it is not running on any other
> | machine. How can I get it validated so that I can give this machine the
> | update it needs?
>
>