Various Problems with Windows Update

Hey There
I'm using Windows Vista Ultimate x64. A while ago, I activated Microsoft
Update. Then an update couldn't be installed and there were no new ones
found. After that I found out, that Microsoft Update is causing the probem
and that I have to disable it. I did so, but it's still the same. The update
kb931099 always fails with various Error Codes (80070011, 80070643, 80246007
....) Currently it's always 80070011. It is the only Update that is found. I
also tried installing the English Language Pack, but this also fails with
Error Code 2.
Recently I tried reactivating Microsoft Update, but this also fails with the
Error Code 0x800A0046.
Anyone got an Idea how to solve this problem?

Problem still not solved

"Kharan" <> wrote in message
news:527E5442-C8F0-4F47-A0B3-...
> Hey There
> I'm using Windows Vista Ultimate x64. A while ago, I activated Microsoft
> Update. Then an update couldn't be installed and there were no new ones
> found. After that I found out, that Microsoft Update is causing the probem
> and that I have to disable it. I did so, but it's still the same.

> The update kb931099 always fails with various Error Codes (80070011, 80070643, 80246007
> ...) Currently it's always 80070011.


<title>An update is available for Windows Defender on Windows Vista</title>
http://support.microsoft.com/?kbid=931099

Look in the install log for context for the codes. If you are trying to do web searching
for information about these codes you should also be looking for instances
of them prefixed by 0x and in some cases, such as when the first half is
8007, searching for the decimal equivalent of the second half.


FWIW assuming that XP error messages are similar to Vista's
this is what that 80070011 code might mean:

<cmd_output>
F:\WINDOWS>net helpmsg 17

The system cannot move the file to a different disk drive.
</cmd_output>

So, within the context of the code in the update's install log,
see if the other messages there make any more sense with that
meaning of the code in mind. E.g. perhaps your drives got
relabeled? Etc.


BTW if you are having trouble with the install of an update,
especially if you are trying to do the install manually,
you are more likely to find help in newsgroups
which specialize in the product involved.
WU is essentially just a delivery vehicle.

In this particular case, I'm not certain that there is really a newsgroup
for Windows Defender. I'm pretty sure though that there is at least
a separate web forum for it.


HTH

Robert Aldwinckle
---


> It is the only Update that is found. I
> also tried installing the English Language Pack, but this also fails with
> Error Code 2.
> Recently I tried reactivating Microsoft Update, but this also fails with the
> Error Code 0x800A0046.
> Anyone got an Idea how to solve this problem?

I have 0x80010011 with KB931099. Found these two in the log:

2007-04-19 22:44:15:502 1104 4d4 Handler Post-reboot status for package
Package_1_for_KB931099~31bf3856ad364e35~x86~~6.0.1 .0: 0x80070011.
2007-04-19 22:44:15:502 1104 4d4 Handler WARNING: Got extended error:
"POQ Operation HardLinkFile OperationData \SystemRoot\WinSxS\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6000.16420_none_55c0 ce805b18c568\MSASCui.exe, \??\C:\Program Files\Windows Defender\MSASCui.exe"

A while ago, the content of "Program Files" in my Vista was moved to a
different partition that is mounted on the original folder, and I have no
problem whatsoever except this update. This update uses hard linking that
fails in this configuration. I am waiting for MS to issue an update that
works for me.

-Chenzhong

"Robert Aldwinckle" wrote:

> "Kharan" <> wrote in message
> news:527E5442-C8F0-4F47-A0B3-...
> > Hey There
> > I'm using Windows Vista Ultimate x64. A while ago, I activated Microsoft
> > Update. Then an update couldn't be installed and there were no new ones
> > found. After that I found out, that Microsoft Update is causing the probem
> > and that I have to disable it. I did so, but it's still the same.
>
> > The update kb931099 always fails with various Error Codes (80070011, 80070643, 80246007
> > ...) Currently it's always 80070011.
>
>
> <title>An update is available for Windows Defender on Windows Vista</title>
> http://support.microsoft.com/?kbid=931099
>
> Look in the install log for context for the codes. If you are trying to do web searching
> for information about these codes you should also be looking for instances
> of them prefixed by 0x and in some cases, such as when the first half is
> 8007, searching for the decimal equivalent of the second half.
>
>
> FWIW assuming that XP error messages are similar to Vista's
> this is what that 80070011 code might mean:
>
> <cmd_output>
> F:\WINDOWS>net helpmsg 17
>
> The system cannot move the file to a different disk drive.
> </cmd_output>
>
> So, within the context of the code in the update's install log,
> see if the other messages there make any more sense with that
> meaning of the code in mind. E.g. perhaps your drives got
> relabeled? Etc.
>
>
> BTW if you are having trouble with the install of an update,
> especially if you are trying to do the install manually,
> you are more likely to find help in newsgroups
> which specialize in the product involved.
> WU is essentially just a delivery vehicle.
>
> In this particular case, I'm not certain that there is really a newsgroup
> for Windows Defender. I'm pretty sure though that there is at least
> a separate web forum for it.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
> > It is the only Update that is found. I
> > also tried installing the English Language Pack, but this also fails with
> > Error Code 2.
> > Recently I tried reactivating Microsoft Update, but this also fails with the
> > Error Code 0x800A0046.
> > Anyone got an Idea how to solve this problem?
>
>
>

I have te same problem on my Vista Business. I hope that Microsoft we publisch a solution for this problem.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com