video is blacked out

I have noticed a couple of users.. when having video chat with them.. they
can see me and I cant see them... the window is just black. audio is ok. they
can see themselfs on cam.

any help thanks

We have a few PCs round the house and had this same problem. I found the
constant involved was driver updates. Some webcam manufacturers' driver
installation programs are very Adobe-like, and leave remnants on the drive
as well as the registry. Nonetheless run your uninstallation program after
downloading the new drivers for your cam, and see what happens.

"oeighty" <> wrote in message
news:33FEB3BA-E16B-4D44-A23C-...
> I have noticed a couple of users.. when having video chat with them.. they
> can see me and I cant see them... the window is just black. audio is ok.
> they
> can see themselfs on cam.
>
> any help thanks
>
>