Video works but sound does not

I can connect OK to person A but not to person B (Video only). Persons A & B
can connect OK to each other. I speak to person B only by recording a short
msg and sending it via one of the smiley buttons in the lower left of the
screen.
I have version 2008 build 8.5.1302.1018, if that helps.

Have tested my speakers & microphone and they work OK. Same with person B.

Appreciate any insight.

"BIOYA1" <> wrote in message
news:B4F77389-1A0C-43D2-969C-...
:I can connect OK to person A but not to person B (Video only). Persons A &
B
: can connect OK to each other. I speak to person B only by recording a
short
: msg and sending it via one of the smiley buttons in the lower left of the
: screen.
: I have version 2008 build 8.5.1302.1018, if that helps.
:
: Have tested my speakers & microphone and they work OK. Same with person B.
:
: Appreciate any insight.


Check the firewalls at both ends.

Greetings,

The voiceclips (by the smiley button) should always work as they're sent like normal text
through Messenger.
As well, Messenger provides relays for both audio and video if you are behind a router which
isn't allow incoming connections or a blocked incoming firewall.

What's probably happening is either of you is in a constrained networking environment and
Messenger can't reach the proper relays to make it work. Any idea what kind of networking
environment person B is in? Routers, at work, etc.?

In general, to establish a reliable connection to your peers in a standard home environment,
Messenger needs full access to any software firewall and if using a router or similar device,
requires Universal Plug and Play (UPnP) support enabled.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--



"BIOYA1" <> wrote in message
news:B4F77389-1A0C-43D2-969C-...
> I can connect OK to person A but not to person B (Video only). Persons A & B
> can connect OK to each other. I speak to person B only by recording a short
> msg and sending it via one of the smiley buttons in the lower left of the
> screen.
> I have version 2008 build 8.5.1302.1018, if that helps.
>
> Have tested my speakers & microphone and they work OK. Same with person B.
>
> Appreciate any insight.