Vista and Mobile Device Center Sync Problem with Windows Mobile 5.

Hello,

I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
Ultimate when plugged in as a mobile adaptor appears in the device manager.
However WMDC does not recognise it and so sync is not possible. I have AKU
2.3 ROM. All firewalls and antivirus software are off and problem persists. I
have flashed teh ROm and done various hard resets to no avail. I am not
running one care. Any ideas on what might be the issue? My service provider
says "Windows Vista? Never heard of it."

Hi Matt,

Did you uninstall all previous versions of Windows Mobile Device Center and
Windows Mobile Device Center Driver before installing our RTM build? Also,
can you verify for me that your device shows up in Computer and is browsable?

Thanks,
Jane Ly

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Matt" wrote:

> Hello,
>
> I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> Ultimate when plugged in as a mobile adaptor appears in the device manager.
> However WMDC does not recognise it and so sync is not possible. I have AKU
> 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> have flashed teh ROm and done various hard resets to no avail. I am not
> running one care. Any ideas on what might be the issue? My service provider
> says "Windows Vista? Never heard of it."
>

Hi Jane,

I have used the control panel uninstal to remove previous versions of WMDC.
I went through the cycle of install / uninstall several times. I installed
the OEM vista utltimate as a new install. I was not a beta tester.

The mobile does not show up in my computer and is not browsable.

Thanks

Matt

"Jane Ly [MSFT]" wrote:

> Hi Matt,
>
> Did you uninstall all previous versions of Windows Mobile Device Center and
> Windows Mobile Device Center Driver before installing our RTM build? Also,
> can you verify for me that your device shows up in Computer and is browsable?
>
> Thanks,
> Jane Ly
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Matt" wrote:
>
> > Hello,
> >
> > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > However WMDC does not recognise it and so sync is not possible. I have AKU
> > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > have flashed teh ROm and done various hard resets to no avail. I am not
> > running one care. Any ideas on what might be the issue? My service provider
> > says "Windows Vista? Never heard of it."
> >

Hi Matt,

Can you tell me what event log ID you are getting? Here are instructions on
how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm

Jane

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Matt" wrote:

> Hi Jane,
>
> I have used the control panel uninstal to remove previous versions of WMDC.
> I went through the cycle of install / uninstall several times. I installed
> the OEM vista utltimate as a new install. I was not a beta tester.
>
> The mobile does not show up in my computer and is not browsable.
>
> Thanks
>
> Matt
>
> "Jane Ly [MSFT]" wrote:
>
> > Hi Matt,
> >
> > Did you uninstall all previous versions of Windows Mobile Device Center and
> > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > can you verify for me that your device shows up in Computer and is browsable?
> >
> > Thanks,
> > Jane Ly
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Matt" wrote:
> >
> > > Hello,
> > >
> > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > running one care. Any ideas on what might be the issue? My service provider
> > > says "Windows Vista? Never heard of it."
> > >

Hello Jane,

Log Name: Application
Source: RapiMgr
Date: 24/02/2007 10:32:35
Event ID: 7
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt-Laptop
Description:
Windows Mobile-based USB device is plugged in but is unable get a network
with the desktop.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="RapiMgr" />
<EventID Qualifiers="49152">7</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-24T10:32:35.000Z" />
<EventRecordID>2746</EventRecordID>
<Channel>Application</Channel>
<Computer>Matt-Laptop</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
</EventData>
</Event>

Matt

"Jane Ly [MSFT]" wrote:

> Hi Matt,
>
> Can you tell me what event log ID you are getting? Here are instructions on
> how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm
>
> Jane
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Matt" wrote:
>
> > Hi Jane,
> >
> > I have used the control panel uninstal to remove previous versions of WMDC.
> > I went through the cycle of install / uninstall several times. I installed
> > the OEM vista utltimate as a new install. I was not a beta tester.
> >
> > The mobile does not show up in my computer and is not browsable.
> >
> > Thanks
> >
> > Matt
> >
> > "Jane Ly [MSFT]" wrote:
> >
> > > Hi Matt,
> > >
> > > Did you uninstall all previous versions of Windows Mobile Device Center and
> > > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > > can you verify for me that your device shows up in Computer and is browsable?
> > >
> > > Thanks,
> > > Jane Ly
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
> > > "Matt" wrote:
> > >
> > > > Hello,
> > > >
> > > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > > running one care. Any ideas on what might be the issue? My service provider
> > > > says "Windows Vista? Never heard of it."
> > > >

Hi Matt,

It looks like your RNDIS adapter is encountering some issues. Your phone
has two USB modes. Please switch to the serial USB mode. Here are the
instructions to do so:

1. Start
2. Settings
3. Connections
4. USB to PC
5. Uncheck ‘Enable advanced network functionality’

Hope that helps,
Jane Ly

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Matt" wrote:

> Hello Jane,
>
> Log Name: Application
> Source: RapiMgr
> Date: 24/02/2007 10:32:35
> Event ID: 7
> Task Category: None
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: Matt-Laptop
> Description:
> Windows Mobile-based USB device is plugged in but is unable get a network
> with the desktop.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="RapiMgr" />
> <EventID Qualifiers="49152">7</EventID>
> <Level>2</Level>
> <Task>0</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-02-24T10:32:35.000Z" />
> <EventRecordID>2746</EventRecordID>
> <Channel>Application</Channel>
> <Computer>Matt-Laptop</Computer>
> <Security />
> </System>
> <EventData>
> <Data>
> </Data>
> </EventData>
> </Event>
>
> Matt
>
> "Jane Ly [MSFT]" wrote:
>
> > Hi Matt,
> >
> > Can you tell me what event log ID you are getting? Here are instructions on
> > how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm
> >
> > Jane
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Matt" wrote:
> >
> > > Hi Jane,
> > >
> > > I have used the control panel uninstal to remove previous versions of WMDC.
> > > I went through the cycle of install / uninstall several times. I installed
> > > the OEM vista utltimate as a new install. I was not a beta tester.
> > >
> > > The mobile does not show up in my computer and is not browsable.
> > >
> > > Thanks
> > >
> > > Matt
> > >
> > > "Jane Ly [MSFT]" wrote:
> > >
> > > > Hi Matt,
> > > >
> > > > Did you uninstall all previous versions of Windows Mobile Device Center and
> > > > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > > > can you verify for me that your device shows up in Computer and is browsable?
> > > >
> > > > Thanks,
> > > > Jane Ly
> > > >
> > > > --
> > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > >
> > > >
> > > > "Matt" wrote:
> > > >
> > > > > Hello,
> > > > >
> > > > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > > > running one care. Any ideas on what might be the issue? My service provider
> > > > > says "Windows Vista? Never heard of it."
> > > > >

Hi Jane,

The USB serial mode choice is disabled by my mobile service provider - the
USB to PC option is not present on my connections menu.

Regards

matt

"Jane Ly [MSFT]" wrote:

> Hi Matt,
>
> It looks like your RNDIS adapter is encountering some issues. Your phone
> has two USB modes. Please switch to the serial USB mode. Here are the
> instructions to do so:
>
> 1. Start
> 2. Settings
> 3. Connections
> 4. USB to PC
> 5. Uncheck ‘Enable advanced network functionality’
>
> Hope that helps,
> Jane Ly
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Matt" wrote:
>
> > Hello Jane,
> >
> > Log Name: Application
> > Source: RapiMgr
> > Date: 24/02/2007 10:32:35
> > Event ID: 7
> > Task Category: None
> > Level: Error
> > Keywords: Classic
> > User: N/A
> > Computer: Matt-Laptop
> > Description:
> > Windows Mobile-based USB device is plugged in but is unable get a network
> > with the desktop.
> > Event Xml:
> > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > <System>
> > <Provider Name="RapiMgr" />
> > <EventID Qualifiers="49152">7</EventID>
> > <Level>2</Level>
> > <Task>0</Task>
> > <Keywords>0x80000000000000</Keywords>
> > <TimeCreated SystemTime="2007-02-24T10:32:35.000Z" />
> > <EventRecordID>2746</EventRecordID>
> > <Channel>Application</Channel>
> > <Computer>Matt-Laptop</Computer>
> > <Security />
> > </System>
> > <EventData>
> > <Data>
> > </Data>
> > </EventData>
> > </Event>
> >
> > Matt
> >
> > "Jane Ly [MSFT]" wrote:
> >
> > > Hi Matt,
> > >
> > > Can you tell me what event log ID you are getting? Here are instructions on
> > > how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm
> > >
> > > Jane
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
> > > "Matt" wrote:
> > >
> > > > Hi Jane,
> > > >
> > > > I have used the control panel uninstal to remove previous versions of WMDC.
> > > > I went through the cycle of install / uninstall several times. I installed
> > > > the OEM vista utltimate as a new install. I was not a beta tester.
> > > >
> > > > The mobile does not show up in my computer and is not browsable.
> > > >
> > > > Thanks
> > > >
> > > > Matt
> > > >
> > > > "Jane Ly [MSFT]" wrote:
> > > >
> > > > > Hi Matt,
> > > > >
> > > > > Did you uninstall all previous versions of Windows Mobile Device Center and
> > > > > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > > > > can you verify for me that your device shows up in Computer and is browsable?
> > > > >
> > > > > Thanks,
> > > > > Jane Ly
> > > > >
> > > > > --
> > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > >
> > > > >
> > > > > "Matt" wrote:
> > > > >
> > > > > > Hello,
> > > > > >
> > > > > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > > > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > > > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > > > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > > > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > > > > running one care. Any ideas on what might be the issue? My service provider
> > > > > > says "Windows Vista? Never heard of it."
> > > > > >

Is it possible to contact your mobile operator for the tool?

Jane Ly
--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Matt" wrote:

> Hi Jane,
>
> The USB serial mode choice is disabled by my mobile service provider - the
> USB to PC option is not present on my connections menu.
>
> Regards
>
> matt
>
> "Jane Ly [MSFT]" wrote:
>
> > Hi Matt,
> >
> > It looks like your RNDIS adapter is encountering some issues. Your phone
> > has two USB modes. Please switch to the serial USB mode. Here are the
> > instructions to do so:
> >
> > 1. Start
> > 2. Settings
> > 3. Connections
> > 4. USB to PC
> > 5. Uncheck ‘Enable advanced network functionality’
> >
> > Hope that helps,
> > Jane Ly
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Matt" wrote:
> >
> > > Hello Jane,
> > >
> > > Log Name: Application
> > > Source: RapiMgr
> > > Date: 24/02/2007 10:32:35
> > > Event ID: 7
> > > Task Category: None
> > > Level: Error
> > > Keywords: Classic
> > > User: N/A
> > > Computer: Matt-Laptop
> > > Description:
> > > Windows Mobile-based USB device is plugged in but is unable get a network
> > > with the desktop.
> > > Event Xml:
> > > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > > <System>
> > > <Provider Name="RapiMgr" />
> > > <EventID Qualifiers="49152">7</EventID>
> > > <Level>2</Level>
> > > <Task>0</Task>
> > > <Keywords>0x80000000000000</Keywords>
> > > <TimeCreated SystemTime="2007-02-24T10:32:35.000Z" />
> > > <EventRecordID>2746</EventRecordID>
> > > <Channel>Application</Channel>
> > > <Computer>Matt-Laptop</Computer>
> > > <Security />
> > > </System>
> > > <EventData>
> > > <Data>
> > > </Data>
> > > </EventData>
> > > </Event>
> > >
> > > Matt
> > >
> > > "Jane Ly [MSFT]" wrote:
> > >
> > > > Hi Matt,
> > > >
> > > > Can you tell me what event log ID you are getting? Here are instructions on
> > > > how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm
> > > >
> > > > Jane
> > > >
> > > > --
> > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > >
> > > >
> > > > "Matt" wrote:
> > > >
> > > > > Hi Jane,
> > > > >
> > > > > I have used the control panel uninstal to remove previous versions of WMDC.
> > > > > I went through the cycle of install / uninstall several times. I installed
> > > > > the OEM vista utltimate as a new install. I was not a beta tester.
> > > > >
> > > > > The mobile does not show up in my computer and is not browsable.
> > > > >
> > > > > Thanks
> > > > >
> > > > > Matt
> > > > >
> > > > > "Jane Ly [MSFT]" wrote:
> > > > >
> > > > > > Hi Matt,
> > > > > >
> > > > > > Did you uninstall all previous versions of Windows Mobile Device Center and
> > > > > > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > > > > > can you verify for me that your device shows up in Computer and is browsable?
> > > > > >
> > > > > > Thanks,
> > > > > > Jane Ly
> > > > > >
> > > > > > --
> > > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > > >
> > > > > >
> > > > > > "Matt" wrote:
> > > > > >
> > > > > > > Hello,
> > > > > > >
> > > > > > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > > > > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > > > > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > > > > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > > > > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > > > > > running one care. Any ideas on what might be the issue? My service provider
> > > > > > > says "Windows Vista? Never heard of it."
> > > > > > >

They do not support the USB serial mode choice in this or future ROM updates.

"Jane Ly [MSFT]" wrote:

> Is it possible to contact your mobile operator for the tool?
>
> Jane Ly
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Matt" wrote:
>
> > Hi Jane,
> >
> > The USB serial mode choice is disabled by my mobile service provider - the
> > USB to PC option is not present on my connections menu.
> >
> > Regards
> >
> > matt
> >
> > "Jane Ly [MSFT]" wrote:
> >
> > > Hi Matt,
> > >
> > > It looks like your RNDIS adapter is encountering some issues. Your phone
> > > has two USB modes. Please switch to the serial USB mode. Here are the
> > > instructions to do so:
> > >
> > > 1. Start
> > > 2. Settings
> > > 3. Connections
> > > 4. USB to PC
> > > 5. Uncheck ‘Enable advanced network functionality’
> > >
> > > Hope that helps,
> > > Jane Ly
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
> > > "Matt" wrote:
> > >
> > > > Hello Jane,
> > > >
> > > > Log Name: Application
> > > > Source: RapiMgr
> > > > Date: 24/02/2007 10:32:35
> > > > Event ID: 7
> > > > Task Category: None
> > > > Level: Error
> > > > Keywords: Classic
> > > > User: N/A
> > > > Computer: Matt-Laptop
> > > > Description:
> > > > Windows Mobile-based USB device is plugged in but is unable get a network
> > > > with the desktop.
> > > > Event Xml:
> > > > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > > > <System>
> > > > <Provider Name="RapiMgr" />
> > > > <EventID Qualifiers="49152">7</EventID>
> > > > <Level>2</Level>
> > > > <Task>0</Task>
> > > > <Keywords>0x80000000000000</Keywords>
> > > > <TimeCreated SystemTime="2007-02-24T10:32:35.000Z" />
> > > > <EventRecordID>2746</EventRecordID>
> > > > <Channel>Application</Channel>
> > > > <Computer>Matt-Laptop</Computer>
> > > > <Security />
> > > > </System>
> > > > <EventData>
> > > > <Data>
> > > > </Data>
> > > > </EventData>
> > > > </Event>
> > > >
> > > > Matt
> > > >
> > > > "Jane Ly [MSFT]" wrote:
> > > >
> > > > > Hi Matt,
> > > > >
> > > > > Can you tell me what event log ID you are getting? Here are instructions on
> > > > > how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm
> > > > >
> > > > > Jane
> > > > >
> > > > > --
> > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > >
> > > > >
> > > > > "Matt" wrote:
> > > > >
> > > > > > Hi Jane,
> > > > > >
> > > > > > I have used the control panel uninstal to remove previous versions of WMDC.
> > > > > > I went through the cycle of install / uninstall several times. I installed
> > > > > > the OEM vista utltimate as a new install. I was not a beta tester.
> > > > > >
> > > > > > The mobile does not show up in my computer and is not browsable.
> > > > > >
> > > > > > Thanks
> > > > > >
> > > > > > Matt
> > > > > >
> > > > > > "Jane Ly [MSFT]" wrote:
> > > > > >
> > > > > > > Hi Matt,
> > > > > > >
> > > > > > > Did you uninstall all previous versions of Windows Mobile Device Center and
> > > > > > > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > > > > > > can you verify for me that your device shows up in Computer and is browsable?
> > > > > > >
> > > > > > > Thanks,
> > > > > > > Jane Ly
> > > > > > >
> > > > > > > --
> > > > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > > > >
> > > > > > >
> > > > > > > "Matt" wrote:
> > > > > > >
> > > > > > > > Hello,
> > > > > > > >
> > > > > > > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > > > > > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > > > > > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > > > > > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > > > > > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > > > > > > running one care. Any ideas on what might be the issue? My service provider
> > > > > > > > says "Windows Vista? Never heard of it."
> > > > > > > >

Can you bring up a command window, type in "ipconfig" and reply with your
output?

Thanks.

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Matt" wrote:

> They do not support the USB serial mode choice in this or future ROM updates.
>
> "Jane Ly [MSFT]" wrote:
>
> > Is it possible to contact your mobile operator for the tool?
> >
> > Jane Ly
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Matt" wrote:
> >
> > > Hi Jane,
> > >
> > > The USB serial mode choice is disabled by my mobile service provider - the
> > > USB to PC option is not present on my connections menu.
> > >
> > > Regards
> > >
> > > matt
> > >
> > > "Jane Ly [MSFT]" wrote:
> > >
> > > > Hi Matt,
> > > >
> > > > It looks like your RNDIS adapter is encountering some issues. Your phone
> > > > has two USB modes. Please switch to the serial USB mode. Here are the
> > > > instructions to do so:
> > > >
> > > > 1. Start
> > > > 2. Settings
> > > > 3. Connections
> > > > 4. USB to PC
> > > > 5. Uncheck ‘Enable advanced network functionality’
> > > >
> > > > Hope that helps,
> > > > Jane Ly
> > > >
> > > > --
> > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > >
> > > >
> > > > "Matt" wrote:
> > > >
> > > > > Hello Jane,
> > > > >
> > > > > Log Name: Application
> > > > > Source: RapiMgr
> > > > > Date: 24/02/2007 10:32:35
> > > > > Event ID: 7
> > > > > Task Category: None
> > > > > Level: Error
> > > > > Keywords: Classic
> > > > > User: N/A
> > > > > Computer: Matt-Laptop
> > > > > Description:
> > > > > Windows Mobile-based USB device is plugged in but is unable get a network
> > > > > with the desktop.
> > > > > Event Xml:
> > > > > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > > > > <System>
> > > > > <Provider Name="RapiMgr" />
> > > > > <EventID Qualifiers="49152">7</EventID>
> > > > > <Level>2</Level>
> > > > > <Task>0</Task>
> > > > > <Keywords>0x80000000000000</Keywords>
> > > > > <TimeCreated SystemTime="2007-02-24T10:32:35.000Z" />
> > > > > <EventRecordID>2746</EventRecordID>
> > > > > <Channel>Application</Channel>
> > > > > <Computer>Matt-Laptop</Computer>
> > > > > <Security />
> > > > > </System>
> > > > > <EventData>
> > > > > <Data>
> > > > > </Data>
> > > > > </EventData>
> > > > > </Event>
> > > > >
> > > > > Matt
> > > > >
> > > > > "Jane Ly [MSFT]" wrote:
> > > > >
> > > > > > Hi Matt,
> > > > > >
> > > > > > Can you tell me what event log ID you are getting? Here are instructions on
> > > > > > how to do that: http://www.pocketpcfaq.com/faqs/wmdc/event-log.htm
> > > > > >
> > > > > > Jane
> > > > > >
> > > > > > --
> > > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > > >
> > > > > >
> > > > > > "Matt" wrote:
> > > > > >
> > > > > > > Hi Jane,
> > > > > > >
> > > > > > > I have used the control panel uninstal to remove previous versions of WMDC.
> > > > > > > I went through the cycle of install / uninstall several times. I installed
> > > > > > > the OEM vista utltimate as a new install. I was not a beta tester.
> > > > > > >
> > > > > > > The mobile does not show up in my computer and is not browsable.
> > > > > > >
> > > > > > > Thanks
> > > > > > >
> > > > > > > Matt
> > > > > > >
> > > > > > > "Jane Ly [MSFT]" wrote:
> > > > > > >
> > > > > > > > Hi Matt,
> > > > > > > >
> > > > > > > > Did you uninstall all previous versions of Windows Mobile Device Center and
> > > > > > > > Windows Mobile Device Center Driver before installing our RTM build? Also,
> > > > > > > > can you verify for me that your device shows up in Computer and is browsable?
> > > > > > > >
> > > > > > > > Thanks,
> > > > > > > > Jane Ly
> > > > > > > >
> > > > > > > > --
> > > > > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > > > > >
> > > > > > > >
> > > > > > > > "Matt" wrote:
> > > > > > > >
> > > > > > > > > Hello,
> > > > > > > > >
> > > > > > > > > I have a HTC Tornado (aka Orange SPV C600) which is recognised by Vista
> > > > > > > > > Ultimate when plugged in as a mobile adaptor appears in the device manager.
> > > > > > > > > However WMDC does not recognise it and so sync is not possible. I have AKU
> > > > > > > > > 2.3 ROM. All firewalls and antivirus software are off and problem persists. I
> > > > > > > > > have flashed teh ROm and done various hard resets to no avail. I am not
> > > > > > > > > running one care. Any ideas on what might be the issue? My service provider
> > > > > > > > > says "Windows Vista? Never heard of it."
> > > > > > > > >