Vista & Verbatim hard drive backup puzzle

After using Windows backup onto a Verbatim hard drive I cannot access any
files although Windows claims that the backups are successful.

When I browse the "J" drive, which is the Verbatim hard drive, I can see all
the folders that have been backed up but when opening the various folders
for the files I get the message "No items match your search".

I did actually return the hard drive to Verbatim Australia for a checkup and
they assured me that they had no trouble accessing and reading all of my
files that they tried. They suggested that it must be a "programming fault"
on my PC and sent the drive back to me.

On the drive's return from Oz I did a fresh Windows Backup with the same
faulty result of "No items match your search". Besides Windows Backup I have
used one other backup program but that too returned the same fault.

My dispuzzlementation requested please.

Thanks, Roy

"royfarnol" <> wrote in message
news:%23$Sg%...
> After using Windows backup onto a Verbatim hard drive I cannot access any
> files although Windows claims that the backups are successful.
>
> When I browse the "J" drive, which is the Verbatim hard drive, I can see
> all the folders that have been backed up but when opening the various
> folders for the files I get the message "No items match your search".
>
> I did actually return the hard drive to Verbatim Australia for a checkup
> and they assured me that they had no trouble accessing and reading all of
> my files that they tried. They suggested that it must be a "programming
> fault" on my PC and sent the drive back to me.
>
> On the drive's return from Oz I did a fresh Windows Backup with the same
> faulty result of "No items match your search". Besides Windows Backup I
> have used one other backup program but that too returned the same fault.
>
> My dispuzzlementation requested please.
>




Sounds like an issue with Windows Search rather that with the physical hard
drive, or the particular backup program.

You could try adjusting your search settings eg via

Control Panel > Indexing Options

& / or

Control Panel > Folder Options > Search (tab)

eg adding the 'J' drive to the indexed folders list, or checking that the
particular extension of the files you expect to find is included in the
search.

--
Jon

You cracked it Jon. Great work. Much obliged, Roy. I'll tell Verbatim too!


"Jon" <> wrote in message
news:%...
> "royfarnol" <> wrote in message
> news:%23$Sg%...
>> After using Windows backup onto a Verbatim hard drive I cannot access any
>> files although Windows claims that the backups are successful.
>>
>> When I browse the "J" drive, which is the Verbatim hard drive, I can see
>> all the folders that have been backed up but when opening the various
>> folders for the files I get the message "No items match your search".
>>
>> I did actually return the hard drive to Verbatim Australia for a checkup
>> and they assured me that they had no trouble accessing and reading all of
>> my files that they tried. They suggested that it must be a "programming
>> fault" on my PC and sent the drive back to me.
>>
>> On the drive's return from Oz I did a fresh Windows Backup with the same
>> faulty result of "No items match your search". Besides Windows Backup I
>> have used one other backup program but that too returned the same fault.
>>
>> My dispuzzlementation requested please.
>>
>
>
>
>
> Sounds like an issue with Windows Search rather that with the physical
> hard drive, or the particular backup program.
>
> You could try adjusting your search settings eg via
>
> Control Panel > Indexing Options
>
> & / or
>
> Control Panel > Folder Options > Search (tab)
>
> eg adding the 'J' drive to the indexed folders list, or checking that the
> particular extension of the files you expect to find is included in the
> search.
>
> --
> Jon
>
>
>