vista and windows programs do not work in cd/dvd drive burn proble

New computer custom built Vista Ultimate quad core.
None of the windows programs work with drive, new samsung sh-202n.
when I right click on the drive their is no format funtion.
Re-installed vista
re-installed drivers using windows.
Nero works, Pinnacle studio works.

unable to burn using other programs as well as windows
--
Steven

"Steve" <> wrote in message
news:3ADB8D8B-6BD5-405C-AC77-...
> New computer custom built Vista Ultimate quad core.
> None of the windows programs work with drive, new samsung sh-202n.
> when I right click on the drive their is no format funtion.
> Re-installed vista
> re-installed drivers using windows.
> Nero works, Pinnacle studio works.
>
> unable to burn using other programs as well as windows
> --
> Steven

Check to see if the drive is jumpered properly.

It is, I was on the phone with the Samsung tec. Should be plug and play
--
Steven


"Kevin" wrote:

>
> "Steve" <> wrote in message
> news:3ADB8D8B-6BD5-405C-AC77-...
> > New computer custom built Vista Ultimate quad core.
> > None of the windows programs work with drive, new samsung sh-202n.
> > when I right click on the drive their is no format funtion.
> > Re-installed vista
> > re-installed drivers using windows.
> > Nero works, Pinnacle studio works.
> >
> > unable to burn using other programs as well as windows
> > --
> > Steven
>
> Check to see if the drive is jumpered properly.
>