Vista Automatic update error 80070490

I upgraded my XP to Vista on a Dell 700. Everything works fine except
Automatic update does not work and gives the error message 80070490. Does
anyone have a solution or can they tell me how to manually download the
updates myself?

Regards

Here's the message I received from Microsoft support:

This error may occur if the older Windows Update engine files cannot be
replaced by Windows Update Agent 3.0 (7.0.6000.374).
To troubleshoot this issue, I suggest we first reset permission and
reinstall Windows Update Agent 3.0.
Step 1: Reset permission
================
1. Please download the subinacl.msi file from the following link and save
the installation patch onto the Desktop:
http://www.microsoft.com/downloads/d...inityDownloads
2. Please go to the Desktop and double click the downloaded file.
3. Please select the C:\Windows\System32 folder as the Destination Folder
during the installation. Later we will use this tool to reset the permission
settings on the current machine.
Note: If UAC (User Account Control) window is prompted for permission to
continue, please click Continue.
4. Click the Start Button, in the Start Search bar, type: "notepad" (without
quotes) and press Enter.
5. Copy the following commands and then paste them into the opened Notepad
window:
@echo off
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f
@Echo =========================
@Echo Finished.
@Echo =========================
@pause
6. After pasting the above commands, please close the Notepad window. Choose
Save when you are prompted to save the file. Type "reset.bat" as the file
name and choose Desktop from the left panel as the save location.
7. Refer to the Desktop and right click the reset.bat file, then choose "Run
as administrator."
8. You will see a DOS-like window processing.
NOTE: It may take several minutes, please be patient. When it is finished,
you will be prompted with the message: "Finished, press any key to continue".
Step 2: Reinstall Windows Update Agent 3.0
===========================
1. Please download the file from the following link:
Windows Vista (32bit)
http://download.windowsupdate.com/v7...gent30-x86.exe
Windows Vista (64bit)
http://download.windowsupdate.com/v7...gent30-x64.exe
2. Save the file to D: drive.
Note: Please select a drive where Windows Vista was not loaded because the
file cannot be launched directly from the system root directory.
3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
(without quotations) and then press Enter to install the Windows Update
engine.
Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
"/wuforce"
Now, let's run Windows Update again.

has anyone tried this yet and did it work?

"Mrklaig1" wrote:

> I upgraded my XP to Vista on a Dell 700. Everything works fine except
> Automatic update does not work and gives the error message 80070490. Does
> anyone have a solution or can they tell me how to manually download the
> updates myself?
>
> Regards

"JeffryPaul" wrote:

> Here's the message I received from Microsoft support:
>
> This error may occur if the older Windows Update engine files cannot be
> replaced by Windows Update Agent 3.0 (7.0.6000.374).
> To troubleshoot this issue, I suggest we first reset permission and
> reinstall Windows Update Agent 3.0.
> Step 1: Reset permission
> ================
> 1. Please download the subinacl.msi file from the following link and save
> the installation patch onto the Desktop:
> http://www.microsoft.com/downloads/d...inityDownloads
> 2. Please go to the Desktop and double click the downloaded file.
> 3. Please select the C:\Windows\System32 folder as the Destination Folder
> during the installation. Later we will use this tool to reset the permission
> settings on the current machine.
> Note: If UAC (User Account Control) window is prompted for permission to
> continue, please click Continue.
> 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> quotes) and press Enter.
> 5. Copy the following commands and then paste them into the opened Notepad
> window:
> @echo off
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=system=f
> @Echo =========================
> @Echo Finished.
> @Echo =========================
> @pause
> 6. After pasting the above commands, please close the Notepad window. Choose
> Save when you are prompted to save the file. Type "reset.bat" as the file
> name and choose Desktop from the left panel as the save location.
> 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> as administrator."
> 8. You will see a DOS-like window processing.
> NOTE: It may take several minutes, please be patient. When it is finished,
> you will be prompted with the message: "Finished, press any key to continue".
> Step 2: Reinstall Windows Update Agent 3.0
> ===========================
> 1. Please download the file from the following link:
> Windows Vista (32bit)
> http://download.windowsupdate.com/v7...gent30-x86.exe
> Windows Vista (64bit)
> http://download.windowsupdate.com/v7...gent30-x64.exe
> 2. Save the file to D: drive.
> Note: Please select a drive where Windows Vista was not loaded because the
> file cannot be launched directly from the system root directory.
> 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
> (without quotations) and then press Enter to install the Windows Update
> engine.
> Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
> "/wuforce"
> Now, let's run Windows Update again.

Everything went fine until the last step. I put
D:\WindowsUpdateAgent30-x86.exe /wuforce on P:\WindowsUpdateAgent30-x86.exe
/wuforce volume and it would not install.....received a fatal error message.

Any suggestions?
>

Steven, I did and it did not work. Please see my reply above to Microsoft.


"steven wood" wrote:

> has anyone tried this yet and did it work?
>
> "Mrklaig1" wrote:
>
> > I upgraded my XP to Vista on a Dell 700. Everything works fine except
> > Automatic update does not work and gives the error message 80070490. Does
> > anyone have a solution or can they tell me how to manually download the
> > updates myself?
> >
> > Regards

"Mrklaig1" wrote:

> Steven, I did and it did not work. Please see my reply above to Microsoft.
>
>
> "steven wood" wrote:
>
> > has anyone tried this yet and did it work?
> >
> > "Mrklaig1" wrote:
> >
> > > I upgraded my XP to Vista on a Dell 700. Everything works fine except
> > > Automatic update does not work and gives the error message 80070490. Does
> > > anyone have a solution or can they tell me how to manually download the
> > > updates myself?
> > >
> > > Regards

Is there any further instruction from Microsoft? I have the same #80070490.
New Dell XPS 410 with Vista installed. Not a power user. Tried a few things
manually but no success.
Need help.

"Mrklaig1" wrote:

> Steven, I did and it did not work. Please see my reply above to Microsoft.
>
>
> "steven wood" wrote:
>
> > has anyone tried this yet and did it work?
> >
> > "Mrklaig1" wrote:
> >
> > > I upgraded my XP to Vista on a Dell 700. Everything works fine except
> > > Automatic update does not work and gives the error message 80070490. Does
> > > anyone have a solution or can they tell me how to manually download the
> > > updates myself?
> > >
> > > Regards

It failed for me too. Microsoft then suggested performing an in-place Vista
upgrade, which did indeed fix the problem.

1. With Windows Vista running, insert the Windows Vista CD/DVD.
2. Run Setup.
3. When prompted, select Upgrade.
4. The process takes a LONG time.

-J


"JeffryPaul" wrote:

> Here's the message I received from Microsoft support:
>
> This error may occur if the older Windows Update engine files cannot be
> replaced by Windows Update Agent 3.0 (7.0.6000.374).
> To troubleshoot this issue, I suggest we first reset permission and
> reinstall Windows Update Agent 3.0.
> Step 1: Reset permission
> ================
> 1. Please download the subinacl.msi file from the following link and save
> the installation patch onto the Desktop:
> http://www.microsoft.com/downloads/d...inityDownloads
> 2. Please go to the Desktop and double click the downloaded file.
> 3. Please select the C:\Windows\System32 folder as the Destination Folder
> during the installation. Later we will use this tool to reset the permission
> settings on the current machine.
> Note: If UAC (User Account Control) window is prompted for permission to
> continue, please click Continue.
> 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> quotes) and press Enter.
> 5. Copy the following commands and then paste them into the opened Notepad
> window:
> @echo off
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=system=f
> @Echo =========================
> @Echo Finished.
> @Echo =========================
> @pause
> 6. After pasting the above commands, please close the Notepad window. Choose
> Save when you are prompted to save the file. Type "reset.bat" as the file
> name and choose Desktop from the left panel as the save location.
> 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> as administrator."
> 8. You will see a DOS-like window processing.
> NOTE: It may take several minutes, please be patient. When it is finished,
> you will be prompted with the message: "Finished, press any key to continue".
> Step 2: Reinstall Windows Update Agent 3.0
> ===========================
> 1. Please download the file from the following link:
> Windows Vista (32bit)
> http://download.windowsupdate.com/v7...gent30-x86.exe
> Windows Vista (64bit)
> http://download.windowsupdate.com/v7...gent30-x64.exe
> 2. Save the file to D: drive.
> Note: Please select a drive where Windows Vista was not loaded because the
> file cannot be launched directly from the system root directory.
> 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
> (without quotations) and then press Enter to install the Windows Update
> engine.
> Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
> "/wuforce"
> Now, let's run Windows Update again.
>

"JeffryPaul" wrote:

> It failed for me too. Microsoft then suggested performing an in-place Vista
> upgrade, which did indeed fix the problem.
>
> 1. With Windows Vista running, insert the Windows Vista CD/DVD.
> 2. Run Setup.
> 3. When prompted, select Upgrade.
> 4. The process takes a LONG time.
>
> -J
>
>
> "JeffryPaul" wrote:
>
> > Here's the message I received from Microsoft support:
> >
> > This error may occur if the older Windows Update engine files cannot be
> > replaced by Windows Update Agent 3.0 (7.0.6000.374).
> > To troubleshoot this issue, I suggest we first reset permission and
> > reinstall Windows Update Agent 3.0.
> > Step 1: Reset permission
> > ================
> > 1. Please download the subinacl.msi file from the following link and save
> > the installation patch onto the Desktop:
> > http://www.microsoft.com/downloads/d...inityDownloads
> > 2. Please go to the Desktop and double click the downloaded file.
> > 3. Please select the C:\Windows\System32 folder as the Destination Folder
> > during the installation. Later we will use this tool to reset the permission
> > settings on the current machine.
> > Note: If UAC (User Account Control) window is prompted for permission to
> > continue, please click Continue.
> > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> > quotes) and press Enter.
> > 5. Copy the following commands and then paste them into the opened Notepad
> > window:
> > @echo off
> > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> > subinacl /subdirectories %SystemDrive% /grant=administrators=f
> > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> > subinacl /subdirectories %SystemDrive% /grant=system=f
> > @Echo =========================
> > @Echo Finished.
> > @Echo =========================
> > @pause
> > 6. After pasting the above commands, please close the Notepad window. Choose
> > Save when you are prompted to save the file. Type "reset.bat" as the file
> > name and choose Desktop from the left panel as the save location.
> > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> > as administrator."
> > 8. You will see a DOS-like window processing.
> > NOTE: It may take several minutes, please be patient. When it is finished,
> > you will be prompted with the message: "Finished, press any key to continue".
> > Step 2: Reinstall Windows Update Agent 3.0
> > ===========================
> > 1. Please download the file from the following link:
> > Windows Vista (32bit)
> > http://download.windowsupdate.com/v7...gent30-x86.exe
> > Windows Vista (64bit)
> > http://download.windowsupdate.com/v7...gent30-x64.exe
> > 2. Save the file to D: drive.
> > Note: Please select a drive where Windows Vista was not loaded because the
> > file cannot be launched directly from the system root directory.
> > 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
> > (without quotations) and then press Enter to install the Windows Update
> > engine.
> > Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
> > "/wuforce"
> > Now, let's run Windows Update again.
> >

I am having the same problems. However, I also tried running the Vista in
place upgrade. After 2 hours it also failed with some crytic unable to
upgrade all files message. It then rolled back. So I am stuck. I have tried
everything with no success. Help!!!!!!


"JeffryPaul" wrote:

> It failed for me too. Microsoft then suggested performing an in-place Vista
> upgrade, which did indeed fix the problem.
>
> 1. With Windows Vista running, insert the Windows Vista CD/DVD.
> 2. Run Setup.
> 3. When prompted, select Upgrade.
> 4. The process takes a LONG time.
>
> -J
>
>
> "JeffryPaul" wrote:
>
> > Here's the message I received from Microsoft support:
> >
> > This error may occur if the older Windows Update engine files cannot be
> > replaced by Windows Update Agent 3.0 (7.0.6000.374).
> > To troubleshoot this issue, I suggest we first reset permission and
> > reinstall Windows Update Agent 3.0.
> > Step 1: Reset permission
> > ================
> > 1. Please download the subinacl.msi file from the following link and save
> > the installation patch onto the Desktop:
> > http://www.microsoft.com/downloads/d...inityDownloads
> > 2. Please go to the Desktop and double click the downloaded file.
> > 3. Please select the C:\Windows\System32 folder as the Destination Folder
> > during the installation. Later we will use this tool to reset the permission
> > settings on the current machine.
> > Note: If UAC (User Account Control) window is prompted for permission to
> > continue, please click Continue.
> > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> > quotes) and press Enter.
> > 5. Copy the following commands and then paste them into the opened Notepad
> > window:
> > @echo off
> > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> > subinacl /subdirectories %SystemDrive% /grant=administrators=f
> > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> > subinacl /subdirectories %SystemDrive% /grant=system=f
> > @Echo =========================
> > @Echo Finished.
> > @Echo =========================
> > @pause
> > 6. After pasting the above commands, please close the Notepad window. Choose
> > Save when you are prompted to save the file. Type "reset.bat" as the file
> > name and choose Desktop from the left panel as the save location.
> > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> > as administrator."
> > 8. You will see a DOS-like window processing.
> > NOTE: It may take several minutes, please be patient. When it is finished,
> > you will be prompted with the message: "Finished, press any key to continue".
> > Step 2: Reinstall Windows Update Agent 3.0
> > ===========================
> > 1. Please download the file from the following link:
> > Windows Vista (32bit)
> > http://download.windowsupdate.com/v7...gent30-x86.exe
> > Windows Vista (64bit)
> > http://download.windowsupdate.com/v7...gent30-x64.exe
> > 2. Save the file to D: drive.
> > Note: Please select a drive where Windows Vista was not loaded because the
> > file cannot be launched directly from the system root directory.
> > 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
> > (without quotations) and then press Enter to install the Windows Update
> > engine.
> > Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
> > "/wuforce"
> > Now, let's run Windows Update again.
> >