I dont know about this backup problem, but you can try clearing your restore
point files that also include the shadow copy files
and try to backup again...
a more drastic thing would be to temporarily disable the shadow copy service
from the services then try a backup
To clear restore points and old shadow copies:
Press START, type Cleanmgr.exe in the search box and then press ENTER, and
then click "Files from all users on this computer".
Select the volume, and click OK. When the progress bar finishes, select the
"More Options" tab, and then click Clean up.
"XR6Girl" <> wrote in message
news:8886B8EB-C8E2-4964-8F30-...
> Hi
> Does anyone know if the long awaited SP1 will address the backup problems
> on
> Vista business? I have not been able to either backup files or PC as
> there
> is error messages to do with shadow copy etc (0x8004231F). I have a new
> laptop and wondering where to go what to do as I have had no joy from HP
> as
> they say it is a conflict. And no answer from MS either. Just been given
> the run around by all. Would appreciate any help before I throw the
> laptop
> at someone :-)
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