Hi,
With multimedia files, the problem often lies in codecs used for playback.
If you've installed any prior to this problem starting, they are likely
suspect. It's possible as well that existing ones have become corrupted.
The details of the crash will likely be found in the Event Viewer. Also, if
a minidump is being created we can analyze it for additional clues.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Kevin Baykr" <> wrote in message
news:98E3406D-905F-4C4D-BEAD-...
> All files.. The last time it happened was for a music file of .mp3 format.
> the blue screen is a system dump but it only appears for half a second
> then
> the system reboots.
> --
> Sincerely Kevin
>
>
> "Rick Rogers" wrote:
>
>> Hi Kevin,
>>
>> What type of file is it? Is it only certain files or all files? What are
>> the
>> details of the crash screen?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Kevin Baykr" <> wrote in message
>> news:73766CE0-89AE-46A9-87E2-...
>> >I have a Windows Vista SP1 and while i am accessing the Details tab in
>> >the
>> > properties of a file i get a blue screen crash, but this doesn't always
>> > happen. It only happens after i was in the Previous Versions tab and
>> > I'm
>> > Going back to the Details tab.
>> > Specs include, 1.5 G RAM, 1.66GHz core duo and Kaspersky Internet
>> > Security
>> > 2009 anti-virus..
>> > Am I the only one who is having this problem?!
>> > --
>> > Sincerely Kevin
>>
>>