Vista BSOD on shutdown

Every time I do a complete shutdown of Vista Ultimate, I get a bsod
Here is my dump.... I am pretty sure this is BitLocker, which I do hav
on. Any advice or feedback is greatly appreciated

1: kd> !analyze -

PAGE_FAULT_IN_NONPAGED_AREA (50
Invalid system memory was referenced. This cannot be protected b
try-except
it must be protected by a Probe. Typically the address is just plai
bad or i
is pointing at freed memory
Arguments
Arg1: a3092000, memory referenced
Arg2: 00000000, value 0 = read operation, 1 = write operation
Arg3: 81ed3773, If non-zero, the instruction address which reference
the bad memor
address
Arg4: 00000000, (reserved

Debugging Details
-----------------

READ_ADDRESS: a3092000

FAULTING_IP:
nt!memcpy+3
81ed3773 f3a5 rep movs dword ptr es:[edi],dword ptr [esi

MM_INTERNAL_CODE:

CUSTOMER_CRASH_COUNT:

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAUL

BUGCHECK_STR: 0x5

PROCESS_NAME: Syste

CURRENT_IRQL:

TRAP_FRAME: 8a6c6c38 -- (.trap 0xffffffff8a6c6c38
ErrCode = 0000000
eax=a3099000 ebx=858ca3b0 ecx=00001c00 edx=00000000 esi=a309200
edi=842f300
eip=81ed3773 esp=8a6c6cac ebp=8a6c6cb4 iopl=0 nv up ei pl nz a
po n
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000
efl=0001021
nt!memcpy+0x33
81ed3773 f3a5 rep movs dword ptr es:[edi],dword ptr [esi
Resetting default scop

LAST_CONTROL_TRANSFER: from 81e78bb4 to 81ec315

STACK_TEXT:
8a6c6c20 81e78bb4 00000000 a3092000 00000000 nt!MmAccessFault+0x10
8a6c6c20 81ed3773 00000000 a3092000 00000000 nt!KiTrap0E+0xd
8a6c6cb4 881a2409 842f2000 a3091000 00008000 nt!memcpy+0x3
8a6c6d64 881a26b9 86015798 00000000 8588b280 fvevol!WriteEncrypt+0x9
8a6c6d7c 81ff3b18 881b13f0 0ae2a886 00000000 fvevol!FveWorkerStart+0x7
8a6c6dc0 81e4ca3e 881a2644 881b12cc 0000000
nt!PspSystemThreadStartup+0x9
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x1

STACK_COMMAND: k

FOLLOWUP_IP:
fvevol!WriteEncrypt+9
881a2409 83c40c add esp,0C

SYMBOL_STACK_INDEX:

SYMBOL_NAME: fvevol!WriteEncrypt+9

FOLLOWUP_NAME: MachineOwne

MODULE_NAME: fvevo

IMAGE_NAME: fvevol.sy

DEBUG_FLR_IMAGE_TIMESTAMP: 47918a2

FAILURE_BUCKET_ID: 0x50_fvevol!WriteEncrypt+9

BUCKET_ID: 0x50_fvevol!WriteEncrypt+9

Followup: MachineOwne
--------

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"jmanico" <> wrote in message
news:...
>
> Every time I do a complete shutdown of Vista Ultimate, I get a bsod.
> Here is my dump.... I am pretty sure this is BitLocker, which I do have
> on. Any advice or feedback is greatly appreciated.

My feedback would be...
If you suspect the encryption is causing you crashes - what is the status of
your un-encrypted backups of the encrypted data?

HTH
-pk


<snip>

... I back up everything remotely, I'm not worried about losing data. I
just want this @#$% blue screen to stop on shutdown. I need to keep
BitLocker on - I travel with my laptop and it contains very sensitive
data.

Thanks for your feedback!


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"jmanico" <> wrote in message
news:...
>
> . I back up everything remotely, I'm not worried about losing data. I
> just want this @#$% blue screen to stop on shutdown. I need to keep
> BitLocker on - I travel with my laptop and it contains very sensitive
> data.

Understood. The issue is that it is rare to see a question here that
involves encryption that isn't in the form, "how do I recover my encrypted
data?".

Have you contacted support at the manufacturer of the laptop?

-pk


>
> Thanks for your feedback!
>
>
> --
> jmanico
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>

You don't mention it, so: are you using Service Pack 1 on this machine?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jmanico" <> wrote in message
news:...
>
> . I back up everything remotely, I'm not worried about losing data. I
> just want this @#$% blue screen to stop on shutdown. I need to keep
> BitLocker on - I travel with my laptop and it contains very sensitive
> data.
>
> Thanks for your feedback!
>
>
> --
> jmanico
> ------------------------------------------------------------------------
> jmanico's Profile: http://forums.techarena.in/members/jmanico.htm
> View this thread: http://forums.techarena.in/vista-help/1015839.htm
>
> http://forums.techarena.in
>

Yes, I am using Vista Ultimate SP1 fully patched up.


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Vista and BitLocker may not be the culprit. System memory chips could be the
problem. Scroogle for 'MEMTEST' and try that a couple of times to either
eliminate OR isolate for further analysis......

"jmanico" <> wrote in message
news:...
>
> Every time I do a complete shutdown of Vista Ultimate, I get a bsod.
> Here is my dump.... I am pretty sure this is BitLocker, which I do have
> on. Any advice or feedback is greatly appreciated.
>
> 1: kd> !analyze -v
>
> PAGE_FAULT_IN_NONPAGED_AREA (50)
> Invalid system memory was referenced. This cannot be protected by
> try-except,
> it must be protected by a Probe. Typically the address is just plain
> bad or it
> is pointing at freed memory.
> Arguments:
> Arg1: a3092000, memory referenced.
> Arg2: 00000000, value 0 = read operation, 1 = write operation.
> Arg3: 81ed3773, If non-zero, the instruction address which referenced
> the bad memory
> address.
> Arg4: 00000000, (reserved)
>
> Debugging Details:
> ------------------
>
>
> READ_ADDRESS: a3092000
>
> FAULTING_IP:
> nt!memcpy+33
> 81ed3773 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
>
> MM_INTERNAL_CODE: 0
>
> CUSTOMER_CRASH_COUNT: 2
>
> DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
>
> BUGCHECK_STR: 0x50
>
> PROCESS_NAME: System
>
> CURRENT_IRQL: 0
>
> TRAP_FRAME: 8a6c6c38 -- (.trap 0xffffffff8a6c6c38)
> ErrCode = 00000000
> eax=a3099000 ebx=858ca3b0 ecx=00001c00 edx=00000000 esi=a3092000
> edi=842f3000
> eip=81ed3773 esp=8a6c6cac ebp=8a6c6cb4 iopl=0 nv up ei pl nz ac
> po nc
> cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000
> efl=00010212
> nt!memcpy+0x33:
> 81ed3773 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
> Resetting default scope
>
> LAST_CONTROL_TRANSFER: from 81e78bb4 to 81ec3155
>
> STACK_TEXT:
> 8a6c6c20 81e78bb4 00000000 a3092000 00000000 nt!MmAccessFault+0x10a
> 8a6c6c20 81ed3773 00000000 a3092000 00000000 nt!KiTrap0E+0xdc
> 8a6c6cb4 881a2409 842f2000 a3091000 00008000 nt!memcpy+0x33
> 8a6c6d64 881a26b9 86015798 00000000 8588b280 fvevol!WriteEncrypt+0x97
> 8a6c6d7c 81ff3b18 881b13f0 0ae2a886 00000000 fvevol!FveWorkerStart+0x75
> 8a6c6dc0 81e4ca3e 881a2644 881b12cc 00000000
> nt!PspSystemThreadStartup+0x9d
> 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
>
>
> STACK_COMMAND: kb
>
> FOLLOWUP_IP:
> fvevol!WriteEncrypt+97
> 881a2409 83c40c add esp,0Ch
>
> SYMBOL_STACK_INDEX: 3
>
> SYMBOL_NAME: fvevol!WriteEncrypt+97
>
> FOLLOWUP_NAME: MachineOwner
>
> MODULE_NAME: fvevol
>
> IMAGE_NAME: fvevol.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 47918a2d
>
> FAILURE_BUCKET_ID: 0x50_fvevol!WriteEncrypt+97
>
> BUCKET_ID: 0x50_fvevol!WriteEncrypt+97
>
> Followup: MachineOwner
> ---------
>
>
> --
> jmanico
> ------------------------------------------------------------------------
> jmanico's Profile: http://forums.techarena.in/members/jmanico.htm
> View this thread: http://forums.techarena.in/vista-help/1015839.htm
>
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>

I ran the Vista memtest and all my memory came back as perfect. Goo
call, but I honestly and thoroughly did test memory

This issue only happens when I do a full shutdown - and it happen
consistently when I shutdown

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No. Don't use Vistas version. This one.
http://www.softpedia.com/progDownloa...load-9423.html

Older versions boot from floppy, new versions boot from CD-ROM.

"jmanico" <> wrote in message
news:...
>
> I ran the Vista memtest and all my memory came back as perfect. Good
> call, but I honestly and thoroughly did test memory.
>
> This issue only happens when I do a full shutdown - and it happens
> consistently when I shutdown.
>
>
> --
> jmanico
> ------------------------------------------------------------------------
> jmanico's Profile: http://forums.techarena.in/members/jmanico.htm
> View this thread: http://forums.techarena.in/vista-help/1015839.htm
>
> http://forums.techarena.in
>