Vista BSOD

got this new Dell E6500 Vista, 32bit, getting a BSOD with two but
seperate BSOD messages,

1. 0x0000007E (0xc0000005, 0x58E8561A, 0xa731B38, 0xA7316884)

2. 0x00000050 (0xD1b9f46b, 0x00000008, 0xd1b9f46b, 0x00000002)

could anybody give me a clue if it is a software or driver or hardware
issue, hit! i can login and run things fine. this happens between 30
min's of being on up to 5 hours.

thx


--
Snipedisazz

Snipedisazz wrote:

>
> got this new Dell E6500 Vista, 32bit, getting a BSOD with two but
> seperate BSOD messages,
>
> 1. 0x0000007E (0xc0000005, 0x58E8561A, 0xa731B38, 0xA7316884)
>
> 2. 0x00000050 (0xD1b9f46b, 0x00000008, 0xd1b9f46b, 0x00000002)
>
> could anybody give me a clue if it is a software or driver or hardware
> issue, hit! i can login and run things fine. this happens between 30
> min's of being on up to 5 hours.

If you are getting this behavior out of the box - you didn't install any
hardware or drivers - it is probably a hardware issue. Call Dell tech
support for repair/replacement.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Hi, Snipedisazz.

> this happens between 30
> min's of being on up to 5 hours.

This often points to a problem with heat buildup, rather than a software
problem.

The starting point for researching Stop Codes for me is:
http://aumha.org/a/stop.htm

Stop 0x50 possibilities range from driver problems to a possible Rootkit
spyware infestation.

Stop 0x7E could be either hardware or software.

Shat did Dell tech support tell you about this? You did say it is a "new"
computer, right?

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

"Snipedisazz" <> wrote in message
news:...
>
> got this new Dell E6500 Vista, 32bit, getting a BSOD with two but
> seperate BSOD messages,
>
> 1. 0x0000007E (0xc0000005, 0x58E8561A, 0xa731B38, 0xA7316884)
>
> 2. 0x00000050 (0xD1b9f46b, 0x00000008, 0xd1b9f46b, 0x00000002)
>
> could anybody give me a clue if it is a software or driver or hardware
> issue, hit! i can login and run things fine. this happens between 30
> min's of being on up to 5 hours.
>
> thx
>
>
> --
> Snipedisazz

"Snipedisazz" <> wrote in message
news:...
>
> got this new Dell E6500 Vista, 32bit, getting a BSOD with two but
> seperate BSOD messages,
>
> 1. 0x0000007E (0xc0000005, 0x58E8561A, 0xa731B38, 0xA7316884)
>
> 2. 0x00000050 (0xD1b9f46b, 0x00000008, 0xd1b9f46b, 0x00000002)
>
> could anybody give me a clue if it is a software or driver or hardware
> issue, hit! i can login and run things fine. this happens between 30
> min's of being on up to 5 hours.
>
> thx
>
>
> --
> Snipedisazz

Hi Snipe--

Since the stop errors are ambivalent and could have a number of causes, and
you have a Latitude laptop, which makes it hard for you to do routine hdw
checks inside, you might be able to fix your system with a few minutes of
steps. Then you can contact Dell if you're not back to normal. You have
the fact that your machine is brand new going for you if there is a hdw
problem, and none of these steps harms you and they may help.

Dell promised to ship a Vista DVD with Startup Repair Options in the months
before Vista RTM'd and Lionel Manchaka, their VP for media, reneged on his
promise. If you need a Startup Repair Disk you can download and burn the
iso from this link. In Windows 7, MSFT makes it easy to make this disk from
the All Programs Menu under Maintenance:

Download Vista Repair Disk .iso and burn it to CD or DVD
http://neosmart.net/blog/2008/window...disc-download/

1) First try 3 options from Startup Repair. If you have a Vista DVD then
restart with it in the drive>press any key to boot from it and run Startup
Repair. From Startup Repair you have 3 good tools with an excellent chance
of fixing your system. If you don't have a Vista DVD from which to boot to
Startup Repair, no problem, Download the .iso from the link below and
burn it, and you'll have the Microsoft Vista Repair Disk with Startup
Repair.

Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/

How to Use Startup Repair from the Vista DVD or the Repair Disk you make:

http://www.bleepingcomputer.com/tuto...torial142.html

http://windowshelp.microsoft.com/Win...f3f351033.mspx

2) If Startup Repair does not get your Vista back, then use the 3 bootrec
commands from the command prompt available on the Statup Repair Menu:

The menu I refer to is in this set of directions with a grey background.

http://vistahomepremium.windowsreins...airstartup.htm

Those are:

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuild BCD

3) If my second option doesn't work, then try System restore from the
Startup Repair list.

4) If by rare chance you have an actual Vista DVD, you can put it in, boot
from it>choose the Upgrade Option>choose your current broken Vista Drive and
try to do a repair install with the Vista DVD.

How To Perform a Repair Installation For Vista
http://www.vistax64.com/tutorials/88...all-vista.html

5) If the above 3 tools don't work, then use the 4 tools available by
restarting your pc and tapping F8 once per second to get to the Windows
Advanced Options Menu.

From this menu click on 3 Safe Mode links to use System Restore. Make sure
you try all 3 if one doesn't work, because just one of them may work.
Tap F8 to Reach Windows Advanced Options Menu Pictured Below:

http://media.photobucket.com/image/v...ot-Options.jpg

Safe Mode
Safe Mode with Networking
Safe Mode with Command: At the prompt you would type the command to use
forsystem restore at the safe mode cmd prompt is:

%systemroot%\system32\restore\rstrui.exe

If these 3 tools don't work, you have one more you can try which is Last
Known Good Configuration.

Good luck,

CH

In article <>,
Snipedisazz <> wrote:
>
>got this new Dell E6500 Vista, 32bit, getting a BSOD with two but
>seperate BSOD messages,
>
>1. 0x0000007E (0xc0000005, 0x58E8561A, 0xa731B38, 0xA7316884)
>
>2. 0x00000050 (0xD1b9f46b, 0x00000008, 0xd1b9f46b, 0x00000002)
>

I don't know what the first one is but the second is the code
for "this is a new computer so you should call the lonely geels at Dell
technical support and give them something to do" :-)

"the wharf rat" <> wrote in message
news:gtsprs$e9$...
> In article <>,
> Snipedisazz <> wrote:
>>
>>got this new Dell E6500 Vista, 32bit, getting a BSOD with two but
>>seperate BSOD messages,
>>
>>1. 0x0000007E (0xc0000005, 0x58E8561A, 0xa731B38, 0xA7316884)
>>
>>2. 0x00000050 (0xD1b9f46b, 0x00000008, 0xd1b9f46b, 0x00000002)
>>
>
> I don't know what the first one is but the second is the code
> for "this is a new computer so you should call the lonely geels at Dell
> technical support and give them something to do" :-)


With all respect due, my experience with calling Dell end user support when
I first got a Dell, and then after I knew my way around Windows testing
them, is that you reach minimum waged butts in seats in 5 Indian cities who
are doing good to differentiate their belly button from a start button, and
probably remain perplexed at completing this task for months. You'd do
better consulting your dog or a dog on the block than calling either Dell or
MSFT end user PSS.

CH

In article <>,
Chad Harris <Win7@yes_she_can.net> wrote:
>
>With all respect due, my experience with calling Dell end user support when
>I first got a Dell, and then after I knew my way around Windows testing
>them, is that you reach minimum waged butts in seats in 5 Indian cities who
>are doing good to differentiate their belly button from a start button, and
>probably remain perplexed at completing this task for months. You'd do

That hasn't been my experience. Anyway, if he didn't care about
a warranty he could've bought a used laptop for 1/3 the price. Might as
well make use of it.