Vista Cookie Problems

HI,

I,m new to the forum, only wished I had found it sooner:

For the couple of hours I have been reading the great tutorials and yes
even a sixty year old grand dad can still learn :geek:

My problem is some how my grand son has put some kind of windows
program on my computer which launches two cookies that track every thing
that is done on this machine and sends the information back to
Microsoft.

If thats not bad enought I'v cleaned 223Mbs of cookies after he
finnished, ok ccleaner did it for me.

Can any one tell how to find this program - script what ever?

Any help is more than welcome.
Ken...


--
salbonn

Hi Salbonn,

Not sure what that MS app. is. Do you know what it is called - how do
you know it is launching these cookies ? Can you locate the app. from
the cookie description in Ccleaner. You may find it by clicking
start>control panel>uninstall a program.

Hope it helps

SIW2


--
SIW2

Hi,SIW2

I am useing AVG anti virus industrial which some times catches th
cookie when launched
c:\users\ken\appdata\roaming\microsoft\windows\coo kies

It's not in the cookies folder or listed in ccleaner, I can find in an
where in the system files as I don't know what l'm looking really for

I don't know app's name thats what I was hopeing some one could tell m
so I could go into the systems file's and delete it

Salbonn

--
salbonn

Hi,

Customer feedback is found in the control panel/problem reports and
solutions, at bottom left is a link to enable/disable the customer
experience feedback.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"salbonn" <> wrote in message
news:...
>
> HI,
>
> I,m new to the forum, only wished I had found it sooner:
>
> For the couple of hours I have been reading the great tutorials and yes
> even a sixty year old grand dad can still learn :geek:
>
> My problem is some how my grand son has put some kind of windows
> program on my computer which launches two cookies that track every thing
> that is done on this machine and sends the information back to
> Microsoft.
>
> If thats not bad enought I'v cleaned 223Mbs of cookies after he
> finnished, ok ccleaner did it for me.
>
> Can any one tell how to find this program - script what ever?
>
> Any help is more than welcome.
> Ken...
>
>
> --
> salbonn

salbonn;881664 Wrote:
> Hi,SIW2
>
> I am useing AVG anti virus industrial which some times catches th
> cookie when launched
> c:\users\ken\appdata\roaming\microsoft\windows\coo kies
>
> It's not in the cookies folder or listed in ccleaner, I can find in an
> where in the system files as I don't know what l'm really looking for
>
> I don't know app's name thats what I was hopeing some one could tell m
> so I could go into the systems file's and delete it
>
> Salbonn

--
salbonn

Hi

Have you tried navigating t
C:\users\ken\appdata\roaming\microsoft\windows\coo kies, when AVG claim
it is there

If you can view it, you may get a clue as to the location of whateve
causes it

Don't know if it has anything to do with the Customer Experienc
Program ( or similar ). It pops up every now and again asking me to joi
and send info. back to MS. Never done it , so don't know how i
operates

SIW

--
SIW2

I would be inclined to use System Restore to go back to a time before someone
put this program on your computer. Before using S/R, make sure you have
unchecked any setting in any antivirus program such as Norton, which protects
Norton against external attack. Otherwise S/R may not work.

"Rick Rogers" wrote:

> Hi,
>
> Customer feedback is found in the control panel/problem reports and
> solutions, at bottom left is a link to enable/disable the customer
> experience feedback.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "salbonn" <> wrote in message
> news:...
> >
> > HI,
> >
> > I,m new to the forum, only wished I had found it sooner:
> >
> > For the couple of hours I have been reading the great tutorials and yes
> > even a sixty year old grand dad can still learn :geek:
> >
> > My problem is some how my grand son has put some kind of windows
> > program on my computer which launches two cookies that track every thing
> > that is done on this machine and sends the information back to
> > Microsoft.
> >
> > If thats not bad enought I'v cleaned 223Mbs of cookies after he
> > finnished, ok ccleaner did it for me.
> >
> > Can any one tell how to find this program - script what ever?
> >
> > Any help is more than welcome.
> > Ken...
> >
> >
> > --
> > salbonn
>
>

Part of Vista. You can enable or disable but there is no point to restore
to.

"Tonyo UK" <> wrote in message
news:F4C9B78A-0678-4729-A439-...
>I would be inclined to use System Restore to go back to a time before
>someone
> put this program on your computer. Before using S/R, make sure you have
> unchecked any setting in any antivirus program such as Norton, which
> protects
> Norton against external attack. Otherwise S/R may not work.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Customer feedback is found in the control panel/problem reports and
>> solutions, at bottom left is a link to enable/disable the customer
>> experience feedback.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "salbonn" <> wrote in message
>> news:...
>> >
>> > HI,
>> >
>> > I,m new to the forum, only wished I had found it sooner:
>> >
>> > For the couple of hours I have been reading the great tutorials and yes
>> > even a sixty year old grand dad can still learn :geek:
>> >
>> > My problem is some how my grand son has put some kind of windows
>> > program on my computer which launches two cookies that track every
>> > thing
>> > that is done on this machine and sends the information back to
>> > Microsoft.
>> >
>> > If thats not bad enought I'v cleaned 223Mbs of cookies after he
>> > finnished, ok ccleaner did it for me.
>> >
>> > Can any one tell how to find this program - script what ever?
>> >
>> > Any help is more than welcome.
>> > Ken...
>> >
>> >
>> > --
>> > salbonn
>>
>>

The Windows Feedback Program has been closed since January, but you can
investigate from here http://wfp.microsoft.com/


"salbonn" <> wrote in message
news:...
>
> HI,
>
> I,m new to the forum, only wished I had found it sooner:
>
> For the couple of hours I have been reading the great tutorials and yes
> even a sixty year old grand dad can still learn :geek:
>
> My problem is some how my grand son has put some kind of windows
> program on my computer which launches two cookies that track every thing
> that is done on this machine and sends the information back to
> Microsoft.
>
> If thats not bad enought I'v cleaned 223Mbs of cookies after he
> finnished, ok ccleaner did it for me.
>
> Can any one tell how to find this program - script what ever?
>
> Any help is more than welcome.
> Ken...
>
>
> --
> salbonn

First thing First.

Thank you very much for helping out.

I have just got hold of my grand son who thinks he clicked on to a pop
up for microsofts customer experience program, he wanted to know what it
was but the program just thanked him and that was that.

SIW2 What ever launches the cookies *do* *not* put them in the cookies
folder, my anti virus says they come from c:\windows\syswow64\ I
haven't a clue what to look for.

I've email Microsoft support, nothing as yet.

Thanks John for your help.
Salbonn...


--
salbonn