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Vista Crash after installing SP1 BSOD SYSTEM_SERVICE_EXCEPTION

 
 
ethic
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      09-25-2008

Hello!, This is my first post in the forum, I've been having a problem
since yesterday with my windows vista ultimate x64 just after I
installed service pack, as soon as it reboot to continue with the
service pack installation it crashes and after a few tries the
installation was able to complete the installation but once I'm in
windows it doesn't last for a while in about 1 minute keep crashing with
the same BSOD I got during the installation of service pack. Yesterday
what I did was to uninstall service pack and I got rid of the problem
thought it was a failure installation and today I tried again even with
the antivirus turned off and again got the same BSOD (during and after
installation). I attached the logfile of windbg and in the zip file is
the .dmp, and other files that were mentioned.

Thanks


+-------------------------------------------------------------------+
|Filename: windbgLog.txt |
|Download: http://www.vistax64.com/attachment.p...achmentid=6840 |
+-------------------------------------------------------------------+

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ethic
 
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Mr.Gadget
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      09-30-2008

I'm having this same problem although I updated to SP1 many moons ago.
This problem has just started for me in the last few days. Where can I
find the necessary dump files to post?
I'm using a Pain In The *** 680i chipset which has gone out on me in
the past. I am not trusting it at the moment!
Thank you!


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jcgriff2
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      09-30-2008

Hi. .

I will be glad to take a look at the dump files for you

They can be found in c:\windows\minidump - get ALL of them regardles
of the number. You will have to copy them out to another folder befor
you will be able to zip them up

I would also appreciate obtaining an msinfo32 NFO file -
START | type msinfo32 into the start search box and hit enter

The msinfo32 viewer will appear - allow it to gather system informatio
for a minute or so - then save it in NFO format. You will see the NF
default file extension when you go to save it

Please zip up the mini kernel dumps and the NFO file and attach it t
your next post. I will run them and see what I can find

Regards. .

jcgriff



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Mr.Gadget
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      10-05-2008

Sorry it took me a while to get back to you! I've been putting this of
out of frustration... Every time I get into the machine, it BSOD's. I
even BSOD'd on me in Safe Mode
I ran the included memory checker (from Vista) and it said there wer
problems found but I could not find any further details. I read up o
some other posts that folks with a 680i chipset had problems with a qua
core and 4 gigs... Again, no real details. I pulled 2 GB of RAM an
then was able to get in and get the results you wanted
Now... Let me see if I can post those two files..

+-------------------------------------------------------------------
|Filename: Vista64Ultimate.nfo.zip
|Download: http://www.vistax64.com/attachment.p...achmentid=7061
+-------------------------------------------------------------------

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