Vista DNS problem with Router + Blue screen on driver update

Background:
=========
I have a Vista laptop and a CompUSA router (at my house). I was having a XP
tablet PC which worked like a charm - I open it, plug in the Ethernet wire
and it gets connected, no problem. But with Vista, it doesn't work like
that. I have to POWER RESET my router everytime to get my internet
connectivity working. Without the power reset, my vista computer can see my
other computer on the network, but the DNS configuration somehow doesn't
seem to work

My computer details:
===============
Machine - Companq NC 8430 (2 GB memory)
Network adapter - Broadcom NetXTreme
Router - CompUSA router
<See image attached>

What I tried:
=========
I thought I may need to update the driver, so went to the Broadcom site and
downloaded the latest driver.
http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
After this, the functionality seems to work OK. But Vista started
bluescreening every 4-5 hrs or whenever I went to standby and back (not sure
exactly what's the cause). So, I have now reverted back the driver install.

Any ideas/tips would help.

--
Thanx and regards
Pradeep GanapathyRaj [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Hello Pradeep,

Some routers do have issues with Vista, particularly older models. Is your
firmware up to date? Do you manually assign an internal IP address to your
pc or does it get its LAN IP via DHCP from the router?

http://support.microsoft.com/kb/932134 There is a link within this KB
article to a utility to test your router.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User
"Pradeep GanapathyRaj [MSFT]" <> wrote in message
news:68A0E42C-653E-47F2-927F-...
> Background:
> =========
> I have a Vista laptop and a CompUSA router (at my house). I was having a
> XP
> tablet PC which worked like a charm - I open it, plug in the Ethernet wire
> and it gets connected, no problem. But with Vista, it doesn't work like
> that. I have to POWER RESET my router everytime to get my internet
> connectivity working. Without the power reset, my vista computer can see
> my
> other computer on the network, but the DNS configuration somehow doesn't
> seem to work
>
> My computer details:
> ===============
> Machine - Companq NC 8430 (2 GB memory)
> Network adapter - Broadcom NetXTreme
> Router - CompUSA router
> <See image attached>
>
> What I tried:
> =========
> I thought I may need to update the driver, so went to the Broadcom site
> and
> downloaded the latest driver.
> http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
> After this, the functionality seems to work OK. But Vista started
> bluescreening every 4-5 hrs or whenever I went to standby and back (not
> sure
> exactly what's the cause). So, I have now reverted back the driver
> install.
>
> Any ideas/tips would help.
>
> --
> Thanx and regards
> Pradeep GanapathyRaj [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Use of included script samples are subject to the terms specified
> at http://www.microsoft.com/info/cpyright.htm
>
>

Try running this Microsoft internet connectivity tool and see what your
results are.

http://www.microsoft.com/windows/usi...d/default.mspx



--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Pradeep GanapathyRaj [MSFT]" <> wrote in message
news:68A0E42C-653E-47F2-927F-...
> Background:
> =========
> I have a Vista laptop and a CompUSA router (at my house). I was having a
> XP
> tablet PC which worked like a charm - I open it, plug in the Ethernet wire
> and it gets connected, no problem. But with Vista, it doesn't work like
> that. I have to POWER RESET my router everytime to get my internet
> connectivity working. Without the power reset, my vista computer can see
> my
> other computer on the network, but the DNS configuration somehow doesn't
> seem to work
>
> My computer details:
> ===============
> Machine - Companq NC 8430 (2 GB memory)
> Network adapter - Broadcom NetXTreme
> Router - CompUSA router
> <See image attached>
>
> What I tried:
> =========
> I thought I may need to update the driver, so went to the Broadcom site
> and
> downloaded the latest driver.
> http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
> After this, the functionality seems to work OK. But Vista started
> bluescreening every 4-5 hrs or whenever I went to standby and back (not
> sure
> exactly what's the cause). So, I have now reverted back the driver
> install.
>
> Any ideas/tips would help.
>
> --
> Thanx and regards
> Pradeep GanapathyRaj [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Use of included script samples are subject to the terms specified
> at http://www.microsoft.com/info/cpyright.htm
>
>

Thanx Jane and Richard. I ran the connectivity check tool - it reported no
problems. I also looked at the KB Article:
http://support.microsoft.com/kb/928233 (which lots of people pointed me
to) - but that solves the problem of Vista not getting an IP address. In my
case - the vista machine DOES get an IP address - it just can't resolve URLs
(some problem with DNS).

My compusa router is http://fmi.compusa.com/driver.asp?SKU=313831 - note
that there are no firmware upgrades that are available (I got a cheap
router, what more can I expect

Any help would be useful !

--
Thanx and regards
Pradeep GanapathyRaj


"Jane C" <> wrote in message
news:9794B4F8-6A18-48BA-892A-...
> Hello Pradeep,
>
> Some routers do have issues with Vista, particularly older models. Is
> your
> firmware up to date? Do you manually assign an internal IP address to
> your
> pc or does it get its LAN IP via DHCP from the router?
>
> http://support.microsoft.com/kb/932134 There is a link within this KB
> article to a utility to test your router.
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
> "Pradeep GanapathyRaj [MSFT]" <> wrote in message
> news:68A0E42C-653E-47F2-927F-...
>> Background:
>> =========
>> I have a Vista laptop and a CompUSA router (at my house). I was having a
>> XP
>> tablet PC which worked like a charm - I open it, plug in the Ethernet
>> wire
>> and it gets connected, no problem. But with Vista, it doesn't work like
>> that. I have to POWER RESET my router everytime to get my internet
>> connectivity working. Without the power reset, my vista computer can see
>> my
>> other computer on the network, but the DNS configuration somehow doesn't
>> seem to work
>>
>> My computer details:
>> ===============
>> Machine - Companq NC 8430 (2 GB memory)
>> Network adapter - Broadcom NetXTreme
>> Router - CompUSA router
>> <See image attached>
>>
>> What I tried:
>> =========
>> I thought I may need to update the driver, so went to the Broadcom site
>> and
>> downloaded the latest driver.
>> http://www.broadcom.com/docs/driver_...-10.8.0.0a.zip.
>> After this, the functionality seems to work OK. But Vista started
>> bluescreening every 4-5 hrs or whenever I went to standby and back (not
>> sure
>> exactly what's the cause). So, I have now reverted back the driver
>> install.
>>
>> Any ideas/tips would help.
>>
>> --
>> Thanx and regards
>> Pradeep GanapathyRaj [MSFT]
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights. Use of included script samples are subject to the terms specified
>> at http://www.microsoft.com/info/cpyright.htm
>>
>>
>