Hi,
Obviously something is interfering, and I would guess that whatever it may
be is trying to circumvent elevation and causing everything to hang. Likely
some sort of malware. Have you tried logging into this account in safe mode?
I'm betting that the problem doesn't exist there. I'd use tools like
autoruns and hijackthis to start going through what's in the startup axis.
http://technet.microsoft.com/en-us/s.../bb963902.aspx
http://www.download.com/HijackThis/3...-10379544.html
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Simon McDonald" <> wrote in message
news:...
> My son has a Dell Inspiron 1525, running VISTA Home Premium SP1.
>
> When he logs in visually it looks fine except that:
>
> The OneCare icon in the systray is missing and eventually a message box is
> displayed stating 'that a service OneCare required is not started - try a
> restart'.
> The Local Area Connection icon in sys tray for the network card shows as
> 'unplugged' (red cross present), but the cable is in and internet access
> is available through IE and Messenger works
>
> Other strange things include:
>
> His side/widget bar is there, but totally empty.
>
> If he opens the 'Network Connections' window, it opens showing NO
> connections (there should be two - one wired and one wireless), and shows
> 'Not responding' at the top of the window it is clicked (as if it is
> trying hard to supply the detail of the connections but is struggling?).
>
> He normally has UAC switched on, and if he does anything the requires the
> UAC prompt to be answered, the prompt never shows up.
> For instance, in Task Manager if he clicks the box to show process for all
> users, he should get the prompt but it does not show. In this case, he can
> still see Task Manager monitoring CPU etc, but the window itself in not
> accessible (i.e. when he clicks the window he gets the 'boing' sound
> similar to that you get when you click a main window 'under' windows it
> has started). It is as if it has gone to do the UAC stuff, but it is
> taking a long time (forever!) to do it.
> When he right-clicks My Computer and select 'Manage' nothing (appears to)
> happen; When he tries to run msconfig, nothing appears to happen;Tries to
> get to 'Services' from msconfig;...
>
> Eventually, when trying to do a number of things that require the UAC
> prompt, the PC Hangs - but without seeming to be swallowing CPU, just
> stopped.
>
> Word seems to work fine.
>
> He says that there seem to be quite a few less processing showing in Task
> Manager (but that could be because he normally see all processes from all
> users? - which he can not do at the moment).
>
> He says that he has not installed anything recently and as far can not
> recall anything 'odd' or different happening.
>
> I do not wish to lead anyone down any particular route, but it seems that
> anything that requires to use/go through UAC has the problem.
>
> If anyone has any suggestions as to what to look at or investigate that
> would be really useful, I am stumped, especially as most things I would
> suggest would require UAC!!
>
> Thanks
>
> Simon
>
>
>
>
>
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