If this laptop is that new, send or take it back for repair or replacement.
What you are seeing is not normal and should not be tolerated in a new
product.
--
Richard G. Harper [MVP Shell/User]
* NEW! Catch my blog ...
http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
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http://rgharper.mvps.org/
* HELP us help YOU ...
http://www.dts-l.org/goodpost.htm
"Rollbar" <> wrote in message
news:9A71785E-8436-4FE4-B561-...
> Message: Two problems.
>
> Vista freezes & Upgrade disk (that came with the lap top) not working.
>
> When I am working w/Vista the program freezes. It freezes when I was fill
> out forums etc. I can click on a tab or click to highlight something in
> the
> form & then nothing happens until I switch screens to another windows tab
> &
> switch back , then the tab I clicked on is highlighted or filled out.
> When
> this happens I can't scroll down to continue to fill out forms w/out
> clicking
> back & forth from different windows that were opened.
>
> NOTE: I just went to click to send this mail & I clicked on the "Notify me
> on replies" tab @ the bottom & nothing until I clicked to another windows
> screen & then I clicked back & it was highlighted all on it's own. Go
> figure!
>
> I need help, I just purchased this lap top last week (HP Pavilion DV6000
> du-core 32 bit, 1024 ram, 120 gig hd, Vista Home premuim) & I am tired of
> switching screens just to fill out something.
>
> Thank you,
>
> P.S. I tried to install the upgrade disk that came w/the lap top but it
> wouldn't install. (titled-upgrade your windows Vista experience). The
> disk
> stated that during install the lap top might shut off & turn back on, well
> it
> did & I left the disk in the drive & when it rebooted the program wanted
> to
> start all over again. I tried it again but removed the disk & then it
> started the regular windows features.
>
> If the disk that came w/the lap top is a upgrade I have to pay for then I
> do
> not need it. I talked to the guy @ Circuit City (first mistake) & he said
> the upgrade disk (32bit) is just to upgrade the Vista windows to fix
> changes.
> I don't think so but...............?
>
>