Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Vista General Discussion > Vista Freezes on Welcome Screen

Reply
Thread Tools Display Modes

Vista Freezes on Welcome Screen

 
 
Onedec
Guest
Posts: n/a

 
      01-28-2008
Hi, I really need your help.

Before Christmas 12/23/07 I just bought a new Desktop Computer (HP Pavillon
A6248 - AMD Athlon 64x2 5200, with 2MB RAM and 400GB HDD) with Microsoft
Vista on it.

Just last weekend 01/26/08, my computer suddenly does not boot properly
anymore. It always freezes on the welcome screen. I have to push the ON/OFF
button to shut it down and switch it back on with the same results. I can
start it on Safe Mode but that does not help either. I dont exactly know what
to do when I am in safe mode and I dont want to change anything because I
could make it worse.

Can anybody help me?

Thank you,
Onedec
 
Reply With Quote
 
 
 
 
Mick Murphy
Guest
Posts: n/a

 
      01-28-2008
Your computer is only a month old, and under warranty.

You don't say whether you have a Vista DVD, or just the factory Recovery
disks.

Contact HP, as it is their responsibility to fix ALL hardware and software
problems with your computer.

"Onedec" wrote:

> Hi, I really need your help.
>
> Before Christmas 12/23/07 I just bought a new Desktop Computer (HP Pavillon
> A6248 - AMD Athlon 64x2 5200, with 2MB RAM and 400GB HDD) with Microsoft
> Vista on it.
>
> Just last weekend 01/26/08, my computer suddenly does not boot properly
> anymore. It always freezes on the welcome screen. I have to push the ON/OFF
> button to shut it down and switch it back on with the same results. I can
> start it on Safe Mode but that does not help either. I dont exactly know what
> to do when I am in safe mode and I dont want to change anything because I
> could make it worse.
>
> Can anybody help me?
>
> Thank you,
> Onedec

 
Reply With Quote
 
dlsayremn
Guest
Posts: n/a

 
      01-29-2008
onedec, I had similar problem after loading video drivers for Intel 82945G
chipset from MS Update 01-26-08. I have a Compaq SR2180NX(HP built)

Two different things you can try.

1. If your computer is set up like mine on the screen were you select Safe
Mode there is an option to Repair Startup files. Select it. The program
checks the startup files and repairs them, if possible, without changing
anything else on your computer. May have to run several times to fix
everything.

2. Use System Restore to revert to a restore point before you started having
problems. This changes system settings made to your computer since the
restore point, but should not effect any any documents, photos, etc. Help and
Support has several articles on using System Restore.
In Safe Mode, open the menu and type System Restore in the search box. In
the results box, right-click on System Restore. In the popup menu click on
Run as Administrator.
Another method to get to System Restore is to type cmd in search.
Right-click on cmd.exe. Select Run as Administrator. When the black screen
appears type rstrui.exe and pres enter.

Will check back to see how things are going.

"Onedec" wrote:

> Hi, I really need your help.
>
> Before Christmas 12/23/07 I just bought a new Desktop Computer (HP Pavillon
> A6248 - AMD Athlon 64x2 5200, with 2MB RAM and 400GB HDD) with Microsoft
> Vista on it.
>
> Just last weekend 01/26/08, my computer suddenly does not boot properly
> anymore. It always freezes on the welcome screen. I have to push the ON/OFF
> button to shut it down and switch it back on with the same results. I can
> start it on Safe Mode but that does not help either. I dont exactly know what
> to do when I am in safe mode and I dont want to change anything because I
> could make it worse.
>
> Can anybody help me?
>
> Thank you,
> Onedec

 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Device Centre freezes at startup screen on vista premium Paul Windows Vista Hardware 0 11-05-2007 07:07 PM
Vista and screen freezes Don Windows Vista General Discussion 2 10-19-2007 01:33 PM
Vista Freezes - mostly at the password screen dbastyr Windows Vista Performance 4 09-24-2007 03:56 PM
Screen Saver on Vista Windows Freezes The Cat's Meow Windows Vista General Discussion 1 07-06-2007 03:34 PM
Vista screen freezes whiffich Windows Vista General Discussion 5 07-05-2007 08:28 PM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59