Vista Help and Support images

Greetings,
I've had an HP MCE with Vista Home Premium preloaded for about 4 months.
I just used the "Help and Support" feature for the first time and notice the
images are missing, just red X's in a square appear. The code behind the
page shows the image source [Img Src] as a file or folder named "MSHELP"
(img src="MSHELP://Help/?id=Microsoft.Windows.Resources) I've downloaded
WinHlp32.exe, and tried all fixes I could find in the NGs but still can't
find MSHELP. Can you tell me where it is, or why images don't appear in
"Help?" Microsoft seems to want $59 to provide the answer. Everything else
is working normally.
Thanks,
Mike from Moriches

Mike from Moriches wrote:
> Greetings,
> I've had an HP MCE with Vista Home Premium preloaded for about 4
> months. I just used the "Help and Support" feature for the first time
> and notice the images are missing, just red X's in a square appear. The
> code behind the page shows the image source [Img Src] as a file or
> folder named "MSHELP" (img
> src="MSHELP://Help/?id=Microsoft.Windows.Resources) I've downloaded
> WinHlp32.exe, and tried all fixes I could find in the NGs but still
> can't find MSHELP. Can you tell me where it is, or why images don't
> appear in "Help?" Microsoft seems to want $59 to provide the answer.

Icons in Help are missing - This happens if the "Content Type" setting
for .PNG file types is broken. Download a REG file from Daniel Martin's
site here:

http://winvista.mvps.org/Ficheros/PNG.reg - Download and save it to
Desktop. Right-click on the file and choose Merge.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

This happens if the "Content Type" setting for .PNG file types is broken.
Download a REG file from Daniel Martin's site here:

http://winvista.mvps.org/Ficheros/PNG.reg

Download and save it to Desktop. Right-click on the file and choose Merge.

If that does not help, see here for a another fix.

Pages in Windows Vista Help and Support are not displayed correctly:
http://www.winhelponline.com/article...correctly.html
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Mike from Moriches" <> wrote in message
news:67541E4A-E431-47EE-9D4E-...
> Greetings,
> I've had an HP MCE with Vista Home Premium preloaded for about 4
> months. I just used the "Help and Support" feature for the first time and
> notice the images are missing, just red X's in a square appear. The code
> behind the page shows the image source [Img Src] as a file or folder named
> "MSHELP" (img src="MSHELP://Help/?id=Microsoft.Windows.Resources) I've
> downloaded WinHlp32.exe, and tried all fixes I could find in the NGs but
> still can't find MSHELP. Can you tell me where it is, or why images don't
> appear in "Help?" Microsoft seems to want $59 to provide the answer.
> Everything else is working normally.
> Thanks,
> Mike from Moriches

On Jan 14, 4:53*pm, Malke <notrea...@invalid.invalid> wrote:
> Mike from Moriches wrote:
> > Greetings,
> > * *I've had an HP MCE with Vista Home Premium preloaded for about 4
> > months. I just used the "Help and Support" feature for the first time
> > and notice the images are missing, just red X's in a square appear. The
> > code behind the page shows the image source [Img Src] as a file or
> > folder named "MSHELP" (img
> > src="MSHELP://Help/?id=Microsoft.Windows.Resources) I've downloaded
> > WinHlp32.exe, and tried all fixes I could find in the NGs but still
> > can't find MSHELP. *Can you tell me where it is, or why images don't
> > appear in "Help?" *Microsoft seems to want $59 to provide the answer. *
>
> Icons in Help are missing - This happens if the "Content Type" setting
> for .PNG file types is broken. Download a REG file from Daniel Martin's
> site here:
>
> http://winvista.mvps.org/Ficheros/PNG.reg- Download and save it to
> Desktop. Right-click on the file and choose Merge.
>
> Malke
> --
> Elephant Boy Computerswww.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

I am somewhat confused. I understand that I am supposed to Merge the
file into another location, but the problem is I have no idea where
that location is. After saving the file to my desktop, I do not have a
Merge option upon right-clicking. Any suggestions, or possibly where I
am supposed to Merge the file to?

Thanks in advance for the help.

Derek

wrote:

> I am somewhat confused. I understand that I am supposed to Merge the
> file into another location, but the problem is I have no idea where
> that location is. After saving the file to my desktop, I do not have a
> Merge option upon right-clicking. Any suggestions, or possibly where I
> am supposed to Merge the file to?


Try double-clicking it instead. You should get a dialog box that says
something like "do you want to merge this into the Registry?". Say
"yes". There is no "another location". This is a Registry edit that will
be merged into your Registry to correct the problem.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User