Vista Home Premium--any option to provide Remote assistance to XP?

I just got a home PC with Vista Home Premium. It appears that Windows
Messenger won't work with Vista.

When I right click on any contact in Live Messenger, the Request/Accept
Remote Assistance options don't appear.

Is there an add-on or other work around?

Thanks.

Norman

Greetings Norman,

Windows Messenger is no longer supported on Vista, but you don't need it.

The Remote Assistance options are built-in to Windows Live Messenger on Vista and don't
require any additional software like Windows Messenger.

The option however, is not on the context right-click menu. You need to open up a
conversation window, choose the Activities button in the top toolbar and then choose Remote
Assistance from there.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Norman Luke - Click Information" <. com>
wrote in message news:ECF7EE89-37DA-42D2-859C-...
>I just got a home PC with Vista Home Premium. It appears that Windows
> Messenger won't work with Vista.
>
> When I right click on any contact in Live Messenger, the Request/Accept
> Remote Assistance options don't appear.
>
> Is there an add-on or other work around?
>
> Thanks.
>
> Norman
>

eI think, there are more people with problem with Live Messenger in Vista and
Remote Assistance...
Jonathan... there is any bug or security problem with Live Messenger and
Vista, because I check the firewall with McAfee Security Center and the port
is open, the options in "My Computer" are check to accept remote assitance
too...
Can you tell us what really happens?

Have a great day.

"Jonathan Kay [MVP]" wrote:

> Greetings Norman,
>
> Windows Messenger is no longer supported on Vista, but you don't need it.
>
> The Remote Assistance options are built-in to Windows Live Messenger on Vista and don't
> require any additional software like Windows Messenger.
>
> The option however, is not on the context right-click menu. You need to open up a
> conversation window, choose the Activities button in the top toolbar and then choose Remote
> Assistance from there.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Norman Luke - Click Information" <. com>
> wrote in message news:ECF7EE89-37DA-42D2-859C-...
> >I just got a home PC with Vista Home Premium. It appears that Windows
> > Messenger won't work with Vista.
> >
> > When I right click on any contact in Live Messenger, the Request/Accept
> > Remote Assistance options don't appear.
> >
> > Is there an add-on or other work around?
> >
> > Thanks.
> >
> > Norman
> >
>