Vista Home premium - Failure to boot

Gateway DX4710, Home Premium 64-bit, 6Gb ram.
Plugged in an Ion external drive, system grenaded.
Unplugged drive and now cannot boot system.
Get to the Gateway splash screen, Intel logo lower left, Boot Menu <F10> and
BIOS setting <F2> on lower right.
Neither will respond.
Rebooted pressing <F8>, per Gateway manual, and no response.
Unplugged everything except monitor, keyboard and mouse.
Still not responding.
Suggestions?

Warthog47 wrote:

> Gateway DX4710, Home Premium 64-bit, 6Gb ram.
> Plugged in an Ion external drive, system grenaded.
> Unplugged drive and now cannot boot system.
> Get to the Gateway splash screen, Intel logo lower left, Boot Menu <F10>
> and BIOS setting <F2> on lower right.
> Neither will respond.
> Rebooted pressing <F8>, per Gateway manual, and no response.
> Unplugged everything except monitor, keyboard and mouse.
> Still not responding.
> Suggestions?

Since you're not even getting to the point where the operating system would
load, you have hardware failure. Contact Gateway for repair/replacement if
under warranty. If not under warranty, you may want to try hardware
troubleshooting it yourself or take the machine to a local computer
professional. I don't recommend using a BigComputerStore/GeekSquad type of
place.

http://www.elephantboycomputers.com/...ardware_Tshoot

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

I am a cheap SOB so I went through pretty basic stuff.
Removed and reinstalled the hard drive; reseated the RAM; reseated all
connections.
Somewhere in there, something changed.
Machine is functional again.

Thanks for the tip.

"Malke" wrote:

> Warthog47 wrote:
>
> > Gateway DX4710, Home Premium 64-bit, 6Gb ram.
> > Plugged in an Ion external drive, system grenaded.
> > Unplugged drive and now cannot boot system.
> > Get to the Gateway splash screen, Intel logo lower left, Boot Menu <F10>
> > and BIOS setting <F2> on lower right.
> > Neither will respond.
> > Rebooted pressing <F8>, per Gateway manual, and no response.
> > Unplugged everything except monitor, keyboard and mouse.
> > Still not responding.
> > Suggestions?
>
> Since you're not even getting to the point where the operating system would
> load, you have hardware failure. Contact Gateway for repair/replacement if
> under warranty. If not under warranty, you may want to try hardware
> troubleshooting it yourself or take the machine to a local computer
> professional. I don't recommend using a BigComputerStore/GeekSquad type of
> place.
>
> http://www.elephantboycomputers.com/...ardware_Tshoot
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Warthog47 wrote:

> I am a cheap SOB so I went through pretty basic stuff.
> Removed and reinstalled the hard drive; reseated the RAM; reseated all
> connections.
> Somewhere in there, something changed.
> Machine is functional again.

Glad you got it sorted. Thanks for taking the time to let me know.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ