Any software flagged as incompatible/problematic, especially
antivirus/firewall, is best uninstalled before attempting the upgrade.
Check with the software companies for Vista compatibility.
--
Jane, not plain

64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"Mark Austin" <> wrote in message
news:12533BDB-B1B2-499B-B52B-...
> Colin - Thanks for your reply.
>
> The hard drive wasn't listed on any of the compatibility reports as
> needing
> attention so I assumed the existing drivers would be ok. Are you saying
> that
> I need to update the drivers for the hard drive controller?
>
> Also, the software that was listed as needing attention after the upgrade
> i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value
> in
> uninstalling these first before carrying out the upgrade?
>
>
> "Colin Barnhorst" wrote:
>
>> You will get some of the items on your compat report via Microsoft Update
>> automatically right after installation. The ATK0110 ACPI utility always
>> is
>> among the first for me (Vista x64).
>>
>> I don't see listed what hard drive controller is on your system. The
>> point
>> of failure is right about the first reboot so I strongly suspect that you
>> may need to add the driver before starting installation.
>>
>> "Mark Austin" <> wrote in message
>> news:1086DFAC-A61E-4456-A212-...
>> > I've been reading a number of threads that relate to this issue but
>> > none
>> > have
>> > helped so far. Basically I'm trying to install Vista Ultimate from an
>> > ISO
>> > download via MSDN which I burnt to a DVD (I've tried burning the DVD at
>> > various speeds as per a thread I read). Anyway, the install gets as far
>> > as
>> > the gathering files stage (approx 32%) and then a message appears
>> > saying
>> > Windows has encounted an error. Before running the upgrade I disabled
>> > my
>> > AV
>> > and firewall as per another thread I read. During the installation
>> > stage a
>> > number of things are raised as issues that may cause a problem after
>> > the
>> > installation of Vista, but nothing that needs immediate action. The
>> > list
>> > of
>> > things raised as potential issues after the upgrade are:
>> >
>> > o Universal Serial Bus controllers: Sony Ericsson W810 Driver
>> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
>> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management
>> > (COM9)
>> > o HP ImageZone
>> > o Sygate Personal Firewall Pro
>> > o Sony Ericsson PC Suite 1.7.10
>> > o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
>> >
>> > I've run the Upgrade Advisor and the only things to note are:
>> >
>> > Programs
>> > Sygate Personal Firewall - Program may not work
>> >
>> > Devices
>> > ATK0110 ACPI Utility - Download latest driver
>> > Creative Audigy Audio Processor - Download latest driver
>> > NVIDIA nForce Networking Controller - No compatibility data available
>> > Maxtor OneTouch - No compatibility data available
>> > Creative Game Port - No compatibility data available
>> > UIM Advanced Encryption Standard Driver - No compatibility data
>> > available
>> > UIM Encrypted Disk Image Plugin - No compatibility data available
>> > UIM Standard CryptoPlugin Driver - No compatibility data available
>> > PSC2350 series (DOT4) - No compatibility data available
>> > PSC3250 series (DOT4PRT) - No compatibility data available
>> > PSC3250 series (DOT4PRINT) - No compatibility data available
>> >
>> > Apart from that my system configuration meets the requirements for
>> > Vista.
>> >
>> > Does anyone have any suggestions??
>>
>>
>>