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Vista Installation Problems

 
 
indybird
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      03-21-2007
Hi, I am installing vista, it copies the files, restarts my computer and when
it boots up to the setup it freezes, ive ran the upgrade advisor and it says
everything is ok and ive updated all of the drivers. Please help...

Thanx,
-Nick
 
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Michael Solomon
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      03-21-2007
indybird wrote:
> Hi, I am installing vista, it copies the files, restarts my computer
> and when it boots up to the setup it freezes, ive ran the upgrade
> advisor and it says everything is ok and ive updated all of the
> drivers. Please help...
>
> Thanx,
> -Nick

Do you have anything connected to the PC when you are running Vista setup?
Before running setup, try disconnecting all peripherals from your computer
even if they are turned off during setup especially but not limited to any
external hard drives and flash memory devices. Then, try running setup with
all peripherals disconnected and see if setup hangs again.
--
Michael Solomon


 
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indybird
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      03-21-2007


"Michael Solomon" wrote:

> indybird wrote:
> > Hi, I am installing vista, it copies the files, restarts my computer
> > and when it boots up to the setup it freezes, ive ran the upgrade
> > advisor and it says everything is ok and ive updated all of the
> > drivers. Please help...
> >
> > Thanx,
> > -Nick

> Do you have anything connected to the PC when you are running Vista setup?
> Before running setup, try disconnecting all peripherals from your computer
> even if they are turned off during setup especially but not limited to any
> external hard drives and flash memory devices. Then, try running setup with
> all peripherals disconnected and see if setup hangs again.
> --
> Michael Solomon
>
>Thanks but Ive already tried that

 
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Michael Solomon
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      03-21-2007
indybird wrote:
> "Michael Solomon" wrote:
>
>> indybird wrote:
>>> Hi, I am installing vista, it copies the files, restarts my computer
>>> and when it boots up to the setup it freezes, ive ran the upgrade
>>> advisor and it says everything is ok and ive updated all of the
>>> drivers. Please help...
>>>
>>> Thanx,
>>> -Nick

>> Do you have anything connected to the PC when you are running Vista
>> setup? Before running setup, try disconnecting all peripherals from
>> your computer even if they are turned off during setup especially
>> but not limited to any external hard drives and flash memory
>> devices. Then, try running setup with all peripherals disconnected
>> and see if setup hangs again. --
>> Michael Solomon
>>
>> Thanks but Ive already tried that

Is this an upgrade or are you installing clean? If you are upgrading over
your previous setup, it's possible setup is freezing on something in that
setup, it could be hardware drivers, an application, corrupted code, all
sorts of things.
--
Michael Solomon


 
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indybird
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      03-21-2007
No, I am doing a clean installation.
I am not sure if this matters but I got it thru the express upgrade process

Thanks alot for helping,
Nick
 
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Michael Solomon
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      03-21-2007
indybird wrote:
> No, I am doing a clean installation.
> I am not sure if this matters but I got it thru the express upgrade
> process
>
> Thanks alot for helping,
> Nick

If that's the download version, it's possible something might be corrupted.
I'd check with the retailer through which you got it and alert them to the
issue you are having.

Things can get corrupted during the download process.

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Michael Solomon


 
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indybird
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      03-21-2007
It wasnt downlaoded, i have a DVD-ROM

thanks again
 
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Michael Solomon
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      03-21-2007
indybird wrote:
> It wasnt downlaoded, i have a DVD-ROM
>
> thanks again

Okay, I checked on the express upgrade and this was offered to folks buying
XP PCs when Vista was "on the way." I'd check with the PC manufacturer if
this was offered through them or the retailer if they were offering it. If
the manufacturer, they should provide you with tech support for Vista and
might be able to help you with this issue.
--
Michael Solomon


 
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indybird
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      03-21-2007
thanks but I am attempting to avoid calling or emailing them as long as
possible
 
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Michael Solomon
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      03-21-2007
indybird wrote:
> thanks but I am attempting to avoid calling or emailing them as long
> as possible

Sorry, wish I had more. This support is the responsibility of the
manufacturer and it should be provided to you as a service free of charge.
It might save you a lot of time and effort as they might know precisely
what's wrong. It might be related to your specific model, there may have
been something unknown to them; have you checked their website for any
issues regarding your model PC that might relate to this?
--
Michael Solomon


 
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