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Vista lost the desktop

 
 
aquariusmoon
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      07-11-2008

I am posting about a friend's computer, I don't know the exact
wording of the message. It is windows vista 32bit home premium. Three
different times at log-on it has given an error that the desktop profile
could not be found. This was not following a crash or anything. It
would still load some icons, two of the three times the wallpaper
loaded. After a reboot it seems fine except once it lost all contents
of a notezilla (a third party sticky not program). Does anyone have any
ideas what might fix this before it happens again and eats more notes
(or something worse)?


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aquariusmoon
 
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Rick Rogers
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      07-11-2008
Hi aquariusmoon,

Hit ctrl+shift+escape to open task manager. On the applications tab, click
new task. Type 'regedit' and click ok to open the registry editor. Go to
this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Locate the shell entry in the right pane and double click it. Replace the
contents with just:

explorer.exe

Click ok, then close the registry editor and restart the system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"aquariusmoon" <> wrote in message
news:...
>
> I am posting about a friend's computer, I don't know the exact
> wording of the message. It is windows vista 32bit home premium. Three
> different times at log-on it has given an error that the desktop profile
> could not be found. This was not following a crash or anything. It
> would still load some icons, two of the three times the wallpaper
> loaded. After a reboot it seems fine except once it lost all contents
> of a notezilla (a third party sticky not program). Does anyone have any
> ideas what might fix this before it happens again and eats more notes
> (or something worse)?
>
>
> --
> aquariusmoon


 
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MFortGarry
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      07-12-2008

Same issue: User was using computer when some kind of update occurred,
machine rebooted, then only Recycle Bin left on Desktop.

The exact error message is: "Location is not available" with the
message "C:\\Windows\system32\config\systemprofile\Des ktop refers to a
location that is unavailable. It could be on a hard drive on this
computer, or on a network. Check to make sure that the disk is properly
inserted, or that you are connected to the Internet or your network, and
then try again. If it still cannot be located, the information might
have been moved to a different location."

Searched the Microsoft site for "Location is not available" and got no
hits. Other search results indicated that it might be related to a
Vista upgrade and/or Norton Security conflict. Have not found
resolution, any help or direction would be appreciated.


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MFortGarry
 
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aquariusmoon
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      07-14-2008

This sounds like the exact same problem. Do you know what update i
was? I know on my friends it started right after re-installin
anti-virus software

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aquariusmoon
 
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