Vista - mobile device sync issue

I am having all kinds of problems that are being created by the limitations
in the partnership settings. I really can't believe that the only two
options are "replace items on device" and "replace items on desktop" ..... I
make changes in both places and need them to "sync" .... how about a 'notify
me if there is a conflict and let me decide' or perhaps 'update with newest
modification' ????

Really limiting to have only a single 'master' ..... I really don't want to
go back to third-party software.

Please update.
- Michael

Please understand that these options only come into play with a conflict.
That would mean you have changed something on the same contact or a calendar
entry on both the PC and PPC between syncing. That is if you changed Bob
Smith's phone number on the PPC and Bob Smith's anniversary date on the PC
and then sank (sync'd, whatever) that would be a conflict (same record) and
the conflict resolution set would take over. One change will be lost. Even
if notified and asked, one would be lost. You would just get to pick which
one, if you recalled what you had done to each. If you change Bob Smith's
phone number on the PC and Tom Jones' anniversary date on the PPC and sync,
each will transfer to the other device just fine. Different records, not a
conflict. Conflicts are not based upon any change in Contacts, but rather a
change in the same contact in both locations.

If you just remember to cradle/sync your device, when you get back home,
before you start making a bunch of changes on the desktop, or remember to
sync your device after making a bunch of desktop changes, before heading
out, you will never have a conflict to be resolved.

--
Sven
MS MVP Mobile Devices
"MichaelinSyracuse" <> wrote in message
news:AC2232E1-2A28-4E97-84D7-...
>I am having all kinds of problems that are being created by the limitations
> in the partnership settings. I really can't believe that the only two
> options are "replace items on device" and "replace items on desktop" .....
> I
> make changes in both places and need them to "sync" .... how about a
> 'notify
> me if there is a conflict and let me decide' or perhaps 'update with
> newest
> modification' ????
>
> Really limiting to have only a single 'master' ..... I really don't want
> to
> go back to third-party software.
>
> Please update.
> - Michael
>

Thanks for the information -- yes I understand this. The problem is more
basic.

1. Create a new calendar item in Outlook/Exchange.
2. Sync
3. Update the calendar time on the handheld device.
4. The device is overwritten by Outlook/Exchange upon next sync as a
'conflict'

So, the new time of my appointment (valid and important) is not only never
updated in Outlook (I could almost live with this) but it is changed BACK to
the original time (so I miss a meeting or MD appointment or whatever).

Thanks again.....

- Michael


"Sven" <> wrote in message
news:F4C26B53-9A07-4F69-824F-...
> Please understand that these options only come into play with a conflict.
> That would mean you have changed something on the same contact or a
> calendar entry on both the PC and PPC between syncing. That is if you
> changed Bob Smith's phone number on the PPC and Bob Smith's anniversary
> date on the PC and then sank (sync'd, whatever) that would be a conflict
> (same record) and the conflict resolution set would take over. One change
> will be lost. Even if notified and asked, one would be lost. You would
> just get to pick which one, if you recalled what you had done to each. If
> you change Bob Smith's phone number on the PC and Tom Jones' anniversary
> date on the PPC and sync, each will transfer to the other device just
> fine. Different records, not a conflict. Conflicts are not based upon any
> change in Contacts, but rather a change in the same contact in both
> locations.
>
> If you just remember to cradle/sync your device, when you get back home,
> before you start making a bunch of changes on the desktop, or remember to
> sync your device after making a bunch of desktop changes, before heading
> out, you will never have a conflict to be resolved.
>
> --
> Sven
> MS MVP Mobile Devices
> "MichaelinSyracuse" <> wrote in message
> news:AC2232E1-2A28-4E97-84D7-...
>>I am having all kinds of problems that are being created by the
>>limitations
>> in the partnership settings. I really can't believe that the only two
>> options are "replace items on device" and "replace items on desktop"
>> ..... I
>> make changes in both places and need them to "sync" .... how about a
>> 'notify
>> me if there is a conflict and let me decide' or perhaps 'update with
>> newest
>> modification' ????
>>
>> Really limiting to have only a single 'master' ..... I really don't want
>> to
>> go back to third-party software.
>>
>> Please update.
>> - Michael
>>
>

What you describe there should not happen.

Should be
1. Create a new calendar item in Outlook/Exchange. (The desktop side is new)
2. Sync (now the Desktop and PPC match)
3. Update the calendar time on the handheld device. (Now the handheld is
new, the desktop has not changed)
4. Sync, and the new calendar time should be updated on the PC
(outlook/exchange)

Just ran that scenario on my system and that's how it worked. Changed the
time on both devices between syncs and the PC won, as it is set to do on my
system, but I got no indication that there was a Conflict, it just did set
to the PC time.(overwrite PPC)

I reconfigured the connection so that the PC would be overwritten on a
conflict. I changed the PC time only and it was sync'd to the PPC. When I
changed the time on both the PC and PPC, the PPC setting overwrote the PC
time as I had set it to do for a conflict. Again there was no indication
there was a conflict, I just knew I had created one.

If it indeed it is overwritten and you get the PC time back on the handheld
in step 4, what makes you believe it is due to a conflict, as you are not
prompted about that. Is there anything else unusual going on? You aren't
having to recreate a partnership each time are you? Do you have any
utilities running that might make your calendar items on the PC believe they
have been changed? The system doesn't really keep track of what change is
newer, just that a change was made. It normally assumes the changed item is
the new one. If both have changed the conflict rule is used.

A delete, BTW is gospel. If an item is deleted, even if you change the item
on the other device, the delete wins, regardless of how the conflict rule is
set.

I'm not sure I have helped any, but what you describe is not normal
behavior, if you only change the item on the PPC.


--
Sven
MS MVP Mobile Devices
"MichaelinSyracuse" <> wrote in message
news:2D13F5EC-3E9D-41B8-A13F-...
> Thanks for the information -- yes I understand this. The problem is more
> basic.
>
> 1. Create a new calendar item in Outlook/Exchange.
> 2. Sync
> 3. Update the calendar time on the handheld device.
> 4. The device is overwritten by Outlook/Exchange upon next sync as a
> 'conflict'
>
> So, the new time of my appointment (valid and important) is not only never
> updated in Outlook (I could almost live with this) but it is changed BACK
> to the original time (so I miss a meeting or MD appointment or whatever).
>
> Thanks again.....
>
> - Michael
>
>
> "Sven" <> wrote in message
> news:F4C26B53-9A07-4F69-824F-...
>> Please understand that these options only come into play with a conflict.
>> That would mean you have changed something on the same contact or a
>> calendar entry on both the PC and PPC between syncing. That is if you
>> changed Bob Smith's phone number on the PPC and Bob Smith's anniversary
>> date on the PC and then sank (sync'd, whatever) that would be a conflict
>> (same record) and the conflict resolution set would take over. One change
>> will be lost. Even if notified and asked, one would be lost. You would
>> just get to pick which one, if you recalled what you had done to each. If
>> you change Bob Smith's phone number on the PC and Tom Jones' anniversary
>> date on the PPC and sync, each will transfer to the other device just
>> fine. Different records, not a conflict. Conflicts are not based upon any
>> change in Contacts, but rather a change in the same contact in both
>> locations.
>>
>> If you just remember to cradle/sync your device, when you get back home,
>> before you start making a bunch of changes on the desktop, or remember to
>> sync your device after making a bunch of desktop changes, before heading
>> out, you will never have a conflict to be resolved.
>>
>> --
>> Sven
>> MS MVP Mobile Devices
>> "MichaelinSyracuse" <> wrote in message
>> news:AC2232E1-2A28-4E97-84D7-...
>>>I am having all kinds of problems that are being created by the
>>>limitations
>>> in the partnership settings. I really can't believe that the only two
>>> options are "replace items on device" and "replace items on desktop"
>>> ..... I
>>> make changes in both places and need them to "sync" .... how about a
>>> 'notify
>>> me if there is a conflict and let me decide' or perhaps 'update with
>>> newest
>>> modification' ????
>>>
>>> Really limiting to have only a single 'master' ..... I really don't want
>>> to
>>> go back to third-party software.
>>>
>>> Please update.
>>> - Michael
>>>
>>
>

I have discovered that 'conflict' applies even if I only made the change to my device. Since my default was to ignore changes to my device, all of the changes to contact information that I added from my device got eliminated in favour of the original (and unchanged) contact info from my desktop computer.

This seems to contradict your suggestion, Sven, that it is only if I change BOTH. Any hints? I have now royally screwed up any contact updates because of this and would like to avoid this in the future.

Heather

I have discovered that 'conflict' applies even if I only made the change to my device. Since my default was to ignore changes to my device, all of the changes to contact information that I added from my device got eliminated in favour of the original (and unchanged) contact info from my desktop computer. E.g. if I added a new phone number to Bob Smith's record on my Pocket PC, it got wiped out when I sync'd because the records were different (not because BOTH had been changed).

This seems to contradict your suggestion, Sven, that it is only if I change BOTH. Any hints? I have now royally screwed up any contact updates because of this and would like to avoid this in the future.

Heather

"Heather Boyd" wrote:

> I have discovered that 'conflict' applies even if I only made the change to my device. Since my default was to ignore changes to my device, all of the changes to contact information that I added from my device got eliminated in favour of the original (and unchanged) contact info from my desktop computer. E.g. if I added a new phone number to Bob Smith's record on my Pocket PC, it got wiped out when I sync'd because the records were different (not because BOTH had been changed).
>
> This seems to contradict your suggestion, Sven, that it is only if I change BOTH. Any hints? I have now royally screwed up any contact updates because of this and would like to avoid this in the future.
>
> Heather

Did you get anywhere, Heather? This thread started in 2007 and I don't see
any remedy or way to avoid in the future.

Out of the blue I began getting err:

---------------------------
Windows Mobile Device Center
---------------------------
Synchronization cannot be started because you are not able to log on to the
network and access information. Restart your desktop computer and
synchronize again. If the problem persists, contact your network
administrator.

After days of not syncing, I purchased a new device. Same thing. Finally
after after countless uninstalls, reboots and re-establishing partnership, I
was able to sync. My office desktop proceeded to wipe out all new changes on
the device. Not just "conflicts". Only thing I can see is

Office desktop running Vista Home Premium. Home desktop running XP SP3 has
been syncing with no trouble. The only thing I can see as attributable is
under "Manage a Partnership" which was set to Replace Items on Device if
there was a conflict.

I'm tired of years of struggling with Win Mobile and Active Sync and its
intermittent problems and limitations of *two* partnerships. Has anyone found
an alternative out there?

Using a Samsung Omnia PPC/SmartPhone.

"> I'm tired of years of struggling with Win Mobile and Active Sync and its
> intermittent problems and limitations of *two* partnerships. Has anyone
> found
> an alternative out there?
>
> Using a Samsung Omnia PPC/SmartPhone.

I just replaced a phone and am having all the problems again, not that it
ever worked very well. Are you successful with 2 partnerships (2 PC's?). I
never got that to work and continued to use a Palm "Pilot" to sync outlook
between two PCs.

"jss" wrote:

> I just replaced a phone and am having all the problems again, not that it
> ever worked very well. Are you successful with 2 partnerships (2 PC's?). I
> never got that to work and continued to use a Palm "Pilot" to sync outlook
> between two PCs.

No, Jss, I wouldn't call it successful. It might work today or right now.
But tomorrow or in an hour from now I'm getting errors, rebooting,
unplugging, deleting partnerships, replugging, "Resolving Itmes" that don't
resolve, rebooting again, unplugging again, and on and on.

Sadly, I have other threads around here about losing data during sync (wrong
conflict resolution) too.

As you know the Palms sync'd with any number of machines. (Which meant I
could get work done with my home and office desktops and my laptop. As well
as other specialized machines I work with) And in the four years that I used
them, I don't remember this type of problem. So we know it's possible!

I thought it might be related to the older Motorola Q device, but so far I'm
getting far, far more errors with this new Samsung Omnia since purchasing it
last week. It's just constant.

Any tips you can share would be endlessly appreciated.

Cheers.

I have a laptop and desktop and a Treo with WM6.1. I'd like to sync
contacts, calendar, tasks, notes, and files in a given location. I found
that AS will not sync two pc's. Some folks suggest not syncing notes, and if
that doesn't help enough then don't sync tasks, and so on.

Before I got the Treo, I was very happy with KeySuite from Chapura running
on a Palm Zire 31. It has a bonus of carrying over custom categories and
label colors. I've been using it to do Outlook sync between the desk and
laptops; using AS to get the phone updated from the laptop and to also sync
the file folder. It kinda of works but since I've using the phone, I get
tons of duplicates of some appointments and notes.

I just looked at XTND Connect from Sybase, sold on handango. There is a home
and office version for $90 that might be useful. It still uses Active sync
for the connection. The Sybase website doesn't show this particular version
and the datasheet for the other one is very skimpy. You can get a trial from
Handango. If I have the energy after dealing with AS I might try it.

I may just try to get my Zire scheme working right again. Some of the AS
problems are due to weaknesses in the WM applications, like no categories
for tasks or colors for appointment labels. Chapura wrote their own app for
the Palm that is more faithful to Outlook than the MS written application.


"John Ciccone" <> wrote in message
news:8956B920-A6C3-4D96-A11E-...
> "jss" wrote:
>
>> I just replaced a phone and am having all the problems again, not that it
>> ever worked very well. Are you successful with 2 partnerships (2 PC's?).
>> I
>> never got that to work and continued to use a Palm "Pilot" to sync
>> outlook
>> between two PCs.
>
> No, Jss, I wouldn't call it successful. It might work today or right now.
> But tomorrow or in an hour from now I'm getting errors, rebooting,
> unplugging, deleting partnerships, replugging, "Resolving Itmes" that
> don't
> resolve, rebooting again, unplugging again, and on and on.
>
> Sadly, I have other threads around here about losing data during sync
> (wrong
> conflict resolution) too.
>
> As you know the Palms sync'd with any number of machines. (Which meant I
> could get work done with my home and office desktops and my laptop. As
> well
> as other specialized machines I work with) And in the four years that I
> used
> them, I don't remember this type of problem. So we know it's possible!
>
> I thought it might be related to the older Motorola Q device, but so far
> I'm
> getting far, far more errors with this new Samsung Omnia since purchasing
> it
> last week. It's just constant.
>
> Any tips you can share would be endlessly appreciated.
>
> Cheers.