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VISTA or MSN DL problems

 
 
squeezer
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      04-06-2007
My friend bought an eMachine about a month ago, 160G HD, preloaded with
Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP account. MSN
was supposed to send him a setup disk (which he's still waiting for,
almost 4 weeks later) so I DL'ed the installation info from their
website on my PC and burned it to a disk for him. We dialed into his
ISP and started the installation file. THREE and a half HOURS later, it
was only about 3/4ths complete, and the server disconnected him. The ISP
indicated the DL would only take 27 minutes. So, he's still waiting to
get hooked up, even now, as it seems no matter what he tries the DL will
not fully complete.

Is the problem with VISTA, or is it with MSN's ISP? Are there some
switches within VISTA that's causing the problem or is the MSN ISP so
overloaded with traffic that he's timing out while DL'ing? Would
appreciate any (gentle) guidance advice that might help.

TIA -- squeezer
 
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Michael Solomon
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      04-06-2007
squeezer wrote:
> My friend bought an eMachine about a month ago, 160G HD, preloaded
> with Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP
> account. MSN was supposed to send him a setup disk (which he's still
> waiting for, almost 4 weeks later) so I DL'ed the installation info
> from their website on my PC and burned it to a disk for him. We
> dialed into his ISP and started the installation file. THREE and a
> half HOURS later, it was only about 3/4ths complete, and the server
> disconnected him. The ISP indicated the DL would only take 27
> minutes. So, he's still waiting to get hooked up, even now, as it
> seems no matter what he tries the DL will not fully complete.
>
> Is the problem with VISTA, or is it with MSN's ISP? Are there some
> switches within VISTA that's causing the problem or is the MSN ISP so
> overloaded with traffic that he's timing out while DL'ing? Would
> appreciate any (gentle) guidance advice that might help.
>
> TIA -- squeezer

Does he have his firewall and antivirus and any other security disabled
during this installation?
--
Michael Solomon


 
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squeezer
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      04-06-2007
Michael Solomon wrote:
> squeezer wrote:
>> My friend bought an eMachine about a month ago, 160G HD, preloaded
>> with Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP
>> account. MSN was supposed to send him a setup disk (which he's still
>> waiting for, almost 4 weeks later) so I DL'ed the installation info
>> from their website on my PC and burned it to a disk for him. We
>> dialed into his ISP and started the installation file. THREE and a
>> half HOURS later, it was only about 3/4ths complete, and the server
>> disconnected him. The ISP indicated the DL would only take 27
>> minutes. So, he's still waiting to get hooked up, even now, as it
>> seems no matter what he tries the DL will not fully complete.
>>
>> Is the problem with VISTA, or is it with MSN's ISP? Are there some
>> switches within VISTA that's causing the problem or is the MSN ISP so
>> overloaded with traffic that he's timing out while DL'ing? Would
>> appreciate any (gentle) guidance advice that might help.
>>
>> TIA -- squeezer

> Does he have his firewall and antivirus and any other security disabled
> during this installation?


Yes. McAfee came preloaded and keeps asking for registration and update
but it's not turned on.
 
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Michael Solomon
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      04-06-2007
squeezer wrote:
> Michael Solomon wrote:
>> squeezer wrote:
>>> My friend bought an eMachine about a month ago, 160G HD, preloaded
>>> with Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP
>>> account. MSN was supposed to send him a setup disk (which he's still
>>> waiting for, almost 4 weeks later) so I DL'ed the installation info
>>> from their website on my PC and burned it to a disk for him. We
>>> dialed into his ISP and started the installation file. THREE and a
>>> half HOURS later, it was only about 3/4ths complete, and the server
>>> disconnected him. The ISP indicated the DL would only take 27
>>> minutes. So, he's still waiting to get hooked up, even now, as it
>>> seems no matter what he tries the DL will not fully complete.
>>>
>>> Is the problem with VISTA, or is it with MSN's ISP? Are there some
>>> switches within VISTA that's causing the problem or is the MSN ISP
>>> so overloaded with traffic that he's timing out while DL'ing? Would
>>> appreciate any (gentle) guidance advice that might help.
>>>
>>> TIA -- squeezer

>> Does he have his firewall and antivirus and any other security
>> disabled during this installation?

>
> Yes. McAfee came preloaded and keeps asking for registration and
> update but it's not turned on.

Have you made sure Windows Firewall and the Windows AV program, I think
called Defender are turned off as well?

If yes, I'd advise calling MSN tech support for help getting it installed on
Vista.

--
Michael Solomon


 
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Mick
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      04-07-2007
Michael that stupid Defender is an anti-spyware program, not AV. but, it does
try to run things too!
Mick

"Michael Solomon" wrote:

> squeezer wrote:
> > Michael Solomon wrote:
> >> squeezer wrote:
> >>> My friend bought an eMachine about a month ago, 160G HD, preloaded
> >>> with Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP
> >>> account. MSN was supposed to send him a setup disk (which he's still
> >>> waiting for, almost 4 weeks later) so I DL'ed the installation info
> >>> from their website on my PC and burned it to a disk for him. We
> >>> dialed into his ISP and started the installation file. THREE and a
> >>> half HOURS later, it was only about 3/4ths complete, and the server
> >>> disconnected him. The ISP indicated the DL would only take 27
> >>> minutes. So, he's still waiting to get hooked up, even now, as it
> >>> seems no matter what he tries the DL will not fully complete.
> >>>
> >>> Is the problem with VISTA, or is it with MSN's ISP? Are there some
> >>> switches within VISTA that's causing the problem or is the MSN ISP
> >>> so overloaded with traffic that he's timing out while DL'ing? Would
> >>> appreciate any (gentle) guidance advice that might help.
> >>>
> >>> TIA -- squeezer
> >> Does he have his firewall and antivirus and any other security
> >> disabled during this installation?

> >
> > Yes. McAfee came preloaded and keeps asking for registration and
> > update but it's not turned on.

> Have you made sure Windows Firewall and the Windows AV program, I think
> called Defender are turned off as well?
>
> If yes, I'd advise calling MSN tech support for help getting it installed on
> Vista.
>
> --
> Michael Solomon
>
>
>

 
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Michael Solomon
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      04-07-2007
Mick wrote:
> Michael that stupid Defender is an anti-spyware program, not AV. but,
> it does try to run things too!
> Mick
>
> "Michael Solomon" wrote:
>
>> squeezer wrote:
>>> Michael Solomon wrote:
>>>> squeezer wrote:
>>>>> My friend bought an eMachine about a month ago, 160G HD, preloaded
>>>>> with Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP
>>>>> account. MSN was supposed to send him a setup disk (which he's
>>>>> still waiting for, almost 4 weeks later) so I DL'ed the
>>>>> installation info from their website on my PC and burned it to a
>>>>> disk for him. We dialed into his ISP and started the
>>>>> installation file. THREE and a half HOURS later, it was only
>>>>> about 3/4ths complete, and the server disconnected him. The ISP
>>>>> indicated the DL would only take 27 minutes. So, he's still
>>>>> waiting to get hooked up, even now, as it seems no matter what he
>>>>> tries the DL will not fully complete.
>>>>>
>>>>> Is the problem with VISTA, or is it with MSN's ISP? Are there some
>>>>> switches within VISTA that's causing the problem or is the MSN ISP
>>>>> so overloaded with traffic that he's timing out while DL'ing?
>>>>> Would appreciate any (gentle) guidance advice that might help.
>>>>>
>>>>> TIA -- squeezer
>>>> Does he have his firewall and antivirus and any other security
>>>> disabled during this installation?
>>>
>>> Yes. McAfee came preloaded and keeps asking for registration and
>>> update but it's not turned on.

>> Have you made sure Windows Firewall and the Windows AV program, I
>> think called Defender are turned off as well?
>>
>> If yes, I'd advise calling MSN tech support for help getting it
>> installed on Vista.
>>
>> --
>> Michael Solomon


Indeed, you are correct, Mick and I should have known as well since I was,
albeit briefly, in the beta for Defender. The application irritated me so
much, I left!<LOL>

--
Michael Solomon


 
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Guest
Posts: n/a

 
      04-07-2007
Try Downloading MSN 9.5 From The Built In Administrator Account (Which You
Can Unlock By Going Into Local Security Policy, From Administrative Options,
On The Start Menu, In Either Windows Vista Home Premium Edition, Or Windows
Vista Ultimate Edition).

"squeezer" <> wrote in message
news%vRh.60$Z66.43@trnddc06...
> My friend bought an eMachine about a month ago, 160G HD, preloaded with
> Vista Home, upgraded to 1 Gig RAM. He uses dial-up MSN ISP account. MSN
> was supposed to send him a setup disk (which he's still waiting for,
> almost 4 weeks later) so I DL'ed the installation info from their website
> on my PC and burned it to a disk for him. We dialed into his ISP and
> started the installation file. THREE and a half HOURS later, it was only
> about 3/4ths complete, and the server disconnected him. The ISP indicated
> the DL would only take 27 minutes. So, he's still waiting to get hooked
> up, even now, as it seems no matter what he tries the DL will not fully
> complete.
>
> Is the problem with VISTA, or is it with MSN's ISP? Are there some
> switches within VISTA that's causing the problem or is the MSN ISP so
> overloaded with traffic that he's timing out while DL'ing? Would
> appreciate any (gentle) guidance advice that might help.
>
> TIA -- squeezer


 
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