Vista Will Not Shutdown

I have a new Dell XPS (purchaed this week) and suddenly as of this morning,
windows Vista will not shutdown. When I select the shutdown function, the
computer continually restarts instead of actually powering down. I have
tried to trace the offending variable in the Event Viewer but the Viewer does
not offer any obvious area to modify. I have been trying to avoid an OS
reinstall since I have almost completed the transfer of all files/programs
from my previous computer.

I have disabled all 'wake up' functions in power management to no avail. Any
suggested areas to explore to allow a full shutdown??

you just bought it...have you called dell support?


"JC" <> wrote in message
news:F242DA6E-B770-4E0E-B6AC-...
>I have a new Dell XPS (purchaed this week) and suddenly as of this morning,
> windows Vista will not shutdown. When I select the shutdown function, the
> computer continually restarts instead of actually powering down. I have
> tried to trace the offending variable in the Event Viewer but the Viewer
> does
> not offer any obvious area to modify. I have been trying to avoid an OS
> reinstall since I have almost completed the transfer of all files/programs
> from my previous computer.
>
> I have disabled all 'wake up' functions in power management to no avail.
> Any
> suggested areas to explore to allow a full shutdown??

New Dell computer = contact Dell support. Sounds like a hardware/driver
issue. The Dell Support site also has the latest machine specific drivers
and software.
------------------
Those who can, write. Those who can't, write.




"JC" <> wrote in message
news:F242DA6E-B770-4E0E-B6AC-...
>I have a new Dell XPS (purchaed this week) and suddenly as of this morning,
> windows Vista will not shutdown. When I select the shutdown function, the
> computer continually restarts instead of actually powering down. I have
> tried to trace the offending variable in the Event Viewer but the Viewer
> does
> not offer any obvious area to modify. I have been trying to avoid an OS
> reinstall since I have almost completed the transfer of all files/programs
> from my previous computer.
>
> I have disabled all 'wake up' functions in power management to no avail.
> Any
> suggested areas to explore to allow a full shutdown??

"JC" <> wrote in message
news:F242DA6E-B770-4E0E-B6AC-...
>I have a new Dell XPS (purchaed this week) and suddenly as of this morning,
> windows Vista will not shutdown. When I select the shutdown function, the
> computer continually restarts instead of actually powering down. I have
> tried to trace the offending variable in the Event Viewer but the Viewer
> does
> not offer any obvious area to modify. I have been trying to avoid an OS
> reinstall since I have almost completed the transfer of all files/programs
> from my previous computer.
>
> I have disabled all 'wake up' functions in power management to no avail.
> Any
> suggested areas to explore to allow a full shutdown??


Control Panel > System > Advanced System Settings > Settings (under
'Startup and Recovery')
> Uncheck 'Automatically restart'

Then troubleshoot any blue screen stop error that appears next time you
shutdown (which should provide information on the cause eg problem drivers
etc)

--
Jon

On one of its reboots, press and hold down the F12 key. That will take you
to the F8 key were there are several start-up options.
Joe



"JC" <> wrote in message
news:F242DA6E-B770-4E0E-B6AC-...
>I have a new Dell XPS (purchaed this week) and suddenly as of this morning,
> windows Vista will not shutdown. When I select the shutdown function, the
> computer continually restarts instead of actually powering down. I have
> tried to trace the offending variable in the Event Viewer but the Viewer
> does
> not offer any obvious area to modify. I have been trying to avoid an OS
> reinstall since I have almost completed the transfer of all files/programs
> from my previous computer.
>
> I have disabled all 'wake up' functions in power management to no avail.
> Any
> suggested areas to explore to allow a full shutdown??