Vista will not update, pls help.

Today Vista tried to update, but it says FAILED, Windows Update error 80070002

I followed all the advice i could find, and removed the temporary update
files that Windows uses to identify updates for your computer. Then removed
the temporary files, stopped the Windows Update service, deleted the
temporary update files, restarted the Windows Update service, and then tried
to check for Windows updates again.

I also tried the fsutil resource setautoreset true C:\ command

However, the same problem Windows Update error 80070002.

Security Update for Windows Vista (KB935807) and about another 7 updates
will not install, says they FAILED.

What can I do? Thanks.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------Â*-----

"valentino" wrote:

Today Vista tried to update, but it says FAILED, Windows Update error 80070002

I followed all the advice i could find, and removed the temporary update
files that Windows uses to identify updates for your computer. Then removed
the temporary files, stopped the Windows Update service, deleted the
temporary update files, restarted the Windows Update service, and then tried
to check for Windows updates again.

I also tried the fsutil resource setautoreset true C:\ command

However, the same problem Windows Update error 80070002.

Security Update for Windows Vista (KB935807) and about another 7 updates
will not install, says they FAILED.

What can I do? Thanks.

I have this same problem on a Vista x64 system. I tried the solution for the
80070002 error found here ---->
http://support.microsoft.com/Default.aspx?kbid=910336

This however does not work. I installed all the other updates that were
grouped with this one (3 others with 10 in total that would not go if this
one was included in the group) but this update will not install (KB935807
with error code 80070002).

Should I start a Windows Update support incident request too?

"Carey Frisch [MVP]" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
>
> ---------------------------------------------------------------------------Â*-----
>
> "valentino" wrote:
>
> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>

Same problem here

"tompaten" wrote:

> I have this same problem on a Vista x64 system. I tried the solution for the
> 80070002 error found here ---->
> http://support.microsoft.com/Default.aspx?kbid=910336
>
> This however does not work. I installed all the other updates that were
> grouped with this one (3 others with 10 in total that would not go if this
> one was included in the group) but this update will not install (KB935807
> with error code 80070002).
>
> Should I start a Windows Update support incident request too?
>
> "Carey Frisch [MVP]" wrote:
>
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows - Shell/User
> >
> > ---------------------------------------------------------------------------Â*-----
> >
> > "valentino" wrote:
> >
> > Today Vista tried to update, but it says FAILED, Windows Update error 80070002
> >
> > I followed all the advice i could find, and removed the temporary update
> > files that Windows uses to identify updates for your computer. Then removed
> > the temporary files, stopped the Windows Update service, deleted the
> > temporary update files, restarted the Windows Update service, and then tried
> > to check for Windows updates again.
> >
> > I also tried the fsutil resource setautoreset true C:\ command
> >
> > However, the same problem Windows Update error 80070002.
> >
> > Security Update for Windows Vista (KB935807) and about another 7 updates
> > will not install, says they FAILED.
> >
> > What can I do? Thanks.
> >

Also here, have logged a support incident from WU webpage.
I did find if I did a custom install and just deselcted KB935807, the rest
of the patches installed fine, seems to be just the one update causing
problems.

I also have problems installing only this patch on Vista Ultimate but with a
different error code (0x80004005).

Error message when you try to install Microsoft Update on a Windows Vista-based computer:
"Could not install Microsoft Update on the computer"
http://support.microsoft.com/kb/933528/en-us

SYMPTOMS

When you try to install Microsoft Update on a Windows Vista-based computer, you may
receive the following error message:

Could not install Microsoft Update on the computer.
[Error No. : 0x80004005]


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Carsten" <> wrote in message
news:E0CCBB9C-E382-44F0-8364-...
|I also have problems installing only this patch on Vista Ultimate but with a
| different error code (0x80004005).
|
|

I have this same problem. 7 of 7 upodates failed.

"valentino" wrote:

> Today Vista tried to update, but it says FAILED, Windows Update error 80070002
>
> I followed all the advice i could find, and removed the temporary update
> files that Windows uses to identify updates for your computer. Then removed
> the temporary files, stopped the Windows Update service, deleted the
> temporary update files, restarted the Windows Update service, and then tried
> to check for Windows updates again.
>
> I also tried the fsutil resource setautoreset true C:\ command
>
> However, the same problem Windows Update error 80070002.
>
> Security Update for Windows Vista (KB935807) and about another 7 updates
> will not install, says they FAILED.
>
> What can I do? Thanks.
>

I tried the suggestion but had the results as found in this thread:

http://www.microsoft.com/communities...7-026ac92eb7e1

for those of you who are just looking aftre yourselves TaurArian's advice
will work fine.

Yeah, I just manually installed the patch and cleared out the temp files.
Looks like its installed but Windows Update still thinks it isn’t. It’s still
broken, but I just did the "hide update" option. If your someone who really
does not want to risk it (As I understand it, it’s a fix for a vulnerability
in Windows Vista Firewall) just turn off Windows Firewall and install a third
party one until there is an actual fix for this.

"Mat" wrote:

> I tried the suggestion but had the results as found in this thread:
>
> http://www.microsoft.com/communities...7-026ac92eb7e1
>
> for those of you who are just looking aftre yourselves TaurArian's advice
> will work fine.
>