Vista os says it's connected to internet, but it's not?

I got a virus on my computer and now nothing will connect to th
internet. I've ran multiple virus scanners and have gotten everythin
off, but web browsers, p2p programs and even games which need interne
access can't access the internet, yet the computer says it's connected
Windows updates still happen. I've tried system restore and I've eve
tried using a repair disc. Neither help. Is there anyone who can tell m
why a computer says it's connected, but web browsers won't load the pag
or say that the internet isn't connected?

Any and all help or suggestions are welcomed. Please help solve thi
phenomenon

On Tue, 1 Feb 2011 23:57:44 -0600, pv2al1290
<> wrote:


> I got a virus on my computer


What virus is it?

How do you know you have (had?) it?


> and now nothing will connect to the
> internet. I've ran multiple virus scanners


What anti-virus programs did you run?


> and have gotten everything off,



How do you know? What you say below indicates that you almost
certainly are still infected.

And you say you got "everything" off. That makes it sound like you had
multiple infections. Did you? If so, please tell us the names of
*everything* you were infected with.


> but web browsers, p2p programs and even games which need internet
> access can't access the internet, yet the computer says it's connected.
> Windows updates still happen. I've tried system restore and I've even
> tried using a repair disc. Neither help. Is there anyone who can tell me
> why a computer says it's connected, but web browsers won't load the page
> or say that the internet isn't connected?
>
> Any and all help or suggestions are welcomed. Please help solve this
> phenomenon.


Please answer all the above questions.

--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

On 02 Feb 2011, pv2al1290 <> wrote
in microsoft.public.windows.vista.general:

> I got a virus on my computer and now nothing will connect to the
> internet. I've ran multiple virus scanners and have gotten
> everything off, but web browsers, p2p programs and even games
> which need internet access can't access the internet, yet the
> computer says it's connected. Windows updates still happen. I've
> tried system restore and I've even tried using a repair disc.
> Neither help. Is there anyone who can tell me why a computer says
> it's connected, but web browsers won't load the page or say that
> the internet isn't connected?

Check Control Panel | Internet Options | Connections | LAN Settings to
see if it's set up to use a proxy server. In most cases there should be
no proxy server indicated, although I think some anti-virus programs
may use the technique.

A common practice for malware is to set itself up as a proxy server and
filter all your network traffic through itself in order to redirect it
to malicious sites or to steal your personal information.

I ran Avast, Adaware, Windows Defender, Spybot S&D, Norton, and a coupl
others I don't remember. Oh! and MalWareBytes. Idk what virus it was
but whatever it was, I remember it had a trojan accompaning it. Sam
names. Since it screw up my connections, normally beyond my level o
repair, I couldn't download updates for these programs to update with.
do believe I had multiple infections, some of which that may have cause
my HDD to get a bad sector, because that prevented me from doing
system restore. I had another person look at the computer and the
recovered the bad sectors as well as use some of the Anti-malwar
programs I listed. I mean by everything off as in that all those anti
programs said that my computer was secured. I understand that as the
were out-dated that I shouldn't have taken that as I did. I did check t
see if the proxy settings had been changed as this is something tha
I've dealt with before, but that wasn't the problem either

So upon further searching and extensive reading, I have found th
solution! The secret did in lie upon the TCP/IP settings, just not th
way I thought. If all connections seem to be fine, but no applicatio
initiated by the user connects to the internet, then reset th
WinSock... Here's where I found my solution

"Again, with a corrupt TCP/IP stack, the same woes may happen &#8211
unable to establish a connection to the server, unable to load a we
page, unable to browse and surf the Internet, even though networ
connection to broadband router or wireless router appear to be OK

When all means run out, try to reinstall the IP stack with NetShel
utility. NetShell utility (netsh) is a command-line scripting interfac
for the configuring and monitoring of Windows XP, 2003 and Vist
networking service. "
http://www.mydigitallife.info/2007/0...og-corruption/
http://www.mydigitallife.info/2007/0...a-2003-and-xp

I only had to do the first, but if it isn't enough for someone else,
then it's recommended to manually reinstall the TCP/IP stack, somethin
which can't be uninstalled, but can be reinstalled and/or changed. I'l
be back on if anyone has any questions with a similar problem

pv2al1290 wrote:
> I ran Avast, Adaware, Windows Defender, Spybot S&D, Norton, and a couple
> others I don't remember. Oh! and MalWareBytes. Idk what virus it was,
> but whatever it was, I remember it had a trojan accompaning it. Same
> names. Since it screw up my connections, normally beyond my level of
> repair, I couldn't download updates for these programs to update with. I
> do believe I had multiple infections, some of which that may have caused
> my HDD to get a bad sector, because that prevented me from doing a
> system restore. I had another person look at the computer and they
> recovered the bad sectors as well as use some of the Anti-malware
> programs I listed. I mean by everything off as in that all those anti-
> programs said that my computer was secured. I understand that as they
> were out-dated that I shouldn't have taken that as I did. I did check to
> see if the proxy settings had been changed as this is something that
> I've dealt with before, but that wasn't the problem either.
>
> So upon further searching and extensive reading, I have found the
> solution! The secret did in lie upon the TCP/IP settings, just not the
> way I thought. If all connections seem to be fine, but no application
> initiated by the user connects to the internet, then reset the
> WinSock... Here's where I found my solution:
>
> "Again, with a corrupt TCP/IP stack, the same woes may happen–
> unable to establish a connection to the server, unable to load a web
> page, unable to browse and surf the Internet, even though network
> connection to broadband router or wireless router appear to be OK.
>
> When all means run out, try to reinstall the IP stack with NetShell
> utility. NetShell utility (netsh) is a command-line scripting interface
> for the configuring and monitoring of Windows XP, 2003 and Vista
> networking service. " -
> http://www.mydigitallife.info/2007/0...og-corruption/ |
> http://www.mydigitallife.info/2007/0...a-2003-and-xp/
>
> I only had to do the first, but if it isn't enough for someone else,.
> then it's recommended to manually reinstall the TCP/IP stack, something
> which can't be uninstalled, but can be reinstalled and/or changed. I'll
> be back on if anyone has any questions with a similar problem.
>
>
For future reference, "SuperAntiSpyware" has a portable version
that can be updated/run from a flash drive. Handy when you
already know a computer is infected (handier if you have a
non-infected computer to update it on).

--
Ann W.