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Vista, Outlook 2007 and Norton

 
 
Vista in GA
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      07-09-2007
Can someone please tell me why I can't get Outlook 2007 to connect --- I've
heard that it has something to do with Norton? Any suggestions?
 
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Charles W Davis
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      07-09-2007
Download the file for AVG Anti-virus, uninstall Norton. Install AVG, update
AVG.
If that doesn't solve your problem, are you certain that you have your
accounts set up with the correct POP server address, correct SMTP server
address, username and password?
"Vista in GA" <Vista in > wrote in message
news:918AA566-775C-4F60-B6CF-...
> Can someone please tell me why I can't get Outlook 2007 to connect ---
> I've
> heard that it has something to do with Norton? Any suggestions?


 
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Michael Solomon
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      07-09-2007


"Vista in GA" <Vista in > wrote in message
news:918AA566-775C-4F60-B6CF-...
> Can someone please tell me why I can't get Outlook 2007 to connect ---
> I've
> heard that it has something to do with Norton? Any suggestions?


It may be the e-mail scanning function in Norton AV. Try turning that off.

--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

 
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Julian
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      07-09-2007


"Michael Solomon" <user@#notme.com> wrote in message
news:66BBC559-932E-4DCE-BB29-...
>
>
> "Vista in GA" <Vista in > wrote in message
> news:918AA566-775C-4F60-B6CF-...
>> Can someone please tell me why I can't get Outlook 2007 to connect ---
>> I've
>> heard that it has something to do with Norton? Any suggestions?

>
> It may be the e-mail scanning function in Norton AV. Try turning that
> off.


There are an awful lot of email problems described on the Windows Mail
group that are not solved by disabling Norton AV email scanning but
do disappear when it is fully uninstalled. It's worth a try.

 
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Michael Solomon
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      07-09-2007


"Julian" <> wrote in message
news:32601CE4-56CB-4EAF-B37D-...
>
>
> "Michael Solomon" <user@#notme.com> wrote in message
> news:66BBC559-932E-4DCE-BB29-...
>>
>>
>> "Vista in GA" <Vista in > wrote in message
>> news:918AA566-775C-4F60-B6CF-...
>>> Can someone please tell me why I can't get Outlook 2007 to connect ---
>>> I've
>>> heard that it has something to do with Norton? Any suggestions?

>>
>> It may be the e-mail scanning function in Norton AV. Try turning that
>> off.

>
> There are an awful lot of email problems described on the Windows Mail
> group that are not solved by disabling Norton AV email scanning but
> do disappear when it is fully uninstalled. It's worth a try.

Yes, but he can always uninstall Norton if simply turning off e-mail
scanning doesn't resolve the issue. Uninstalling Norton is major surgery;
I'm only suggesting he lance the boil. If that doesn't work, he can always
open up the body cavity afterward.

He may be one of those rare people who is not having any other problems with
this product or is otherwise satisfied. Maybe he just went out and paid a
lot of money for this, I'm offering him a less expensive option.
Ultimately, he'll probably dump Norton but if this works for him, this will
give him time to adjust and ease out of it, perhaps when his subscription
period is up!:-)
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

 
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Thundercell
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      07-09-2007
I had the same problem with the same combination. It wasn't Norton that was
the problem. Try deleting the folder
c:\users\(username)\roaming\Microsoft\Protect.

It will regenerate itself when needed. After two months of trying every
other suggestion I could find, this simple solution worked for me.

"Vista in GA" wrote:

> Can someone please tell me why I can't get Outlook 2007 to connect --- I've
> heard that it has something to do with Norton? Any suggestions?

 
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Peter Foldes
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      07-09-2007
Hard to tell why. Crystal Ball is out of order . So can you please post the error message that is generated in it's entirety

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Vista in GA" <Vista in > wrote in message news:918AA566-775C-4F60-B6CF-...
> Can someone please tell me why I can't get Outlook 2007 to connect --- I've
> heard that it has something to do with Norton? Any suggestions?

 
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Julian
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      07-09-2007


"Michael Solomon" <user@#notme.com> wrote in message
news:0C83FFFA-CEA3-4F23-AD14-...
>
>
> "Julian" <> wrote in message
> news:32601CE4-56CB-4EAF-B37D-...
>>
>>
>> "Michael Solomon" <user@#notme.com> wrote in message
>> news:66BBC559-932E-4DCE-BB29-...
>>>
>>>
>>> "Vista in GA" <Vista in > wrote in message
>>> news:918AA566-775C-4F60-B6CF-...
>>>> Can someone please tell me why I can't get Outlook 2007 to connect ---
>>>> I've
>>>> heard that it has something to do with Norton? Any suggestions?
>>>
>>> It may be the e-mail scanning function in Norton AV. Try turning that
>>> off.

>>
>> There are an awful lot of email problems described on the Windows Mail
>> group that are not solved by disabling Norton AV email scanning but
>> do disappear when it is fully uninstalled. It's worth a try.

> Yes, but he can always uninstall Norton if simply turning off e-mail
> scanning doesn't resolve the issue.


I actually meant (although didn't state) if disabling didn't work.

> Uninstalling Norton is major surgery; I'm only suggesting he lance the
> boil. If that doesn't work, he can always open up the body cavity
> afterward.


Agreed... (although I found uninstalling Norton AV straightforward.)

 
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Michael Solomon
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      07-09-2007


"Julian" <> wrote in message
news:0F828934-6A5B-4973-9B64-...
>
>
> I actually meant (although didn't state) if disabling didn't work.
>
>> Uninstalling Norton is major surgery; I'm only suggesting he lance the
>> boil. If that doesn't work, he can always open up the body cavity
>> afterward.

>
> Agreed... (although I found uninstalling Norton AV straightforward.)


Okay, no problem.

Since I haven't installed Norton lately, I can't really give good input on
its current uninstall process. I just remember, in previous incarnations,
brain surgery was easier!:-)
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

 
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Peter Foldes
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      07-10-2007
As it is with Norton today. To completely eradicate Norton from your system you need to reformat .That is the only way to clean all Symnatec product out of your System
The Norton removal Tool will remove the main parts of integration but that is only a very small part of the installed app.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Michael Solomon" <user@#notme.com> wrote in message news:78EE23DB-B504-4A68-9520-...
>
>
> "Julian" <> wrote in message
> news:0F828934-6A5B-4973-9B64-...
>>
>>
>> I actually meant (although didn't state) if disabling didn't work.
>>
>>> Uninstalling Norton is major surgery; I'm only suggesting he lance the
>>> boil. If that doesn't work, he can always open up the body cavity
>>> afterward.

>>
>> Agreed... (although I found uninstalling Norton AV straightforward.)

>
> Okay, no problem.
>
> Since I haven't installed Norton lately, I can't really give good input on
> its current uninstall process. I just remember, in previous incarnations,
> brain surgery was easier!:-)
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>

 
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