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Vista Password Problem After Microsoft Update

 
 
asperrott
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      12-19-2007
My father has a Vista PC, today he downloaded the latest updates as usual,
however after reboot the machine will no longer accept his account password.
He's not the most experienced user and I forgot to get him to make a reset
disc. I know I can do the .iso image and reset the password next time I
visit him, but does anyone know why the update caused this? It's only since
he downloaded the updates today it caused the problem. He knows his
password, and set-up a hint (I've checked He's on Vista Home Premuim. He
only has one account (no admin that I can determine).
 
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ShellShell626
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      12-20-2007


"asperrott" wrote:

> My father has a Vista PC, today he downloaded the latest updates as usual,
> however after reboot the machine will no longer accept his account password.
> He's not the most experienced user and I forgot to get him to make a reset
> disc. I know I can do the .iso image and reset the password next time I
> visit him, but does anyone know why the update caused this? It's only since
> he downloaded the updates today it caused the problem. He knows his
> password, and set-up a hint (I've checked He's on Vista Home Premuim. He
> only has one account (no admin that I can determine).

 
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asperrott
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      12-20-2007
The error is actually "user profile will not logon" this happened after the
updates, still had chance to look it myself, saw on some threads this is a
norton update issue, and you need to boot in safe mode or run a repair to
fix. Anyone have any other ideas?

"ShellShell626" wrote:

>
>
> "asperrott" wrote:
>
> > My father has a Vista PC, today he downloaded the latest updates as usual,
> > however after reboot the machine will no longer accept his account password.
> > He's not the most experienced user and I forgot to get him to make a reset
> > disc. I know I can do the .iso image and reset the password next time I
> > visit him, but does anyone know why the update caused this? It's only since
> > he downloaded the updates today it caused the problem. He knows his
> > password, and set-up a hint (I've checked He's on Vista Home Premuim. He
> > only has one account (no admin that I can determine).

 
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malteser
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      12-20-2007
Same problem here after windows update.

A system restore cured it.
 
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