Hi Jahay,
Run the memory diagnostic. Random freezing can be symptomatic of faulty
memory. It could also be spyware, a virus, a faulty power supply, or a
faulty motherboard just to name a few things.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Jahay" <> wrote in message
news:874EC42C-4BBA-40AC-81D7-...
>I have a new HP a6220n freezes when I try to use Bookmarks. The Bookmark
> selection comes up, but then I have to log off as I can't do anything. It
> sometimes freezes when I am doing something other than Bookmarks. Can
> anyone
> help? Thanks, Jahay
>