Vista problems with Microsoft ps/2 keyboard inoperative

I have a ps/2 connected ergonomic keyboard (part number 59758 ) branded as
Microsoft "Natural Keyboard." It connects and lights up, but the computer
shows no response to the keyboard. (It works fine with my old 98SE computer.)
Somewhere along the maze of trying to figure it out, there was a Vista
message that there was a logitech ps/2 keyboard driver that may be missing or
corrupted (39). I can find no help on the microsoft.com site. A friend's
USB keyboard works fine, but I want my ergonomic keyboard back. A few
other postings show vaguely similar problems with ps/2 keyboards.
I tried unistalling keyboard drivers, but the only one showing with the
device manager was the USB keyboard. It uninstalled. I rebooted with the
USB unplugged and the PS/2 plugged in. The PS/2 keyboard was still
inoperative. I plugged in the USB keyboard, and it loaded a driver for the
USB.

Is there a solution? I suspect MS did not regression test their software
against their own older PS/2 keyboard. Good ideas?

humm few things: you sure it's in the right port and not the ps2 mouse port,
are you sure in the bios nothing is blocking the loading of the ps2
keyboard, are you sure the keyboard it self isn't defectuous, why do you
want to use ps2?, usb is much faster and easier to use(most of the time
99.9% of times). are you sure in the ps2 cable that comes from the keyboard
that all the pins are there and not bent, or missing. what else......are you
sure your ps2 keyboard isn't locked(in the older keyboard there was a switch
that acted as a lock under neat the keyboard.) does your keyboard works
anywhere else like in bios or in start up. does the numlock light come on
when you boot?

--
Licensed Boating Capt. Jonathan Perreault
http://www.AllAboutGames.BraveHost.com
- note: click continue, when it ask about security certificate -

Best Comments From Users:
Vista is satan's way to bring hell to earth. -Me

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools. -Web

No Matter The Problem Even With Linux, It's Microsoft's And Windows's
Faults -Everyone
"Razzoo2" <> wrote in message
news:26F511CC-0609-4F10-87FB-...
>I have a ps/2 connected ergonomic keyboard (part number 59758 ) branded as
> Microsoft "Natural Keyboard." It connects and lights up, but the computer
> shows no response to the keyboard. (It works fine with my old 98SE
> computer.)
> Somewhere along the maze of trying to figure it out, there was a Vista
> message that there was a logitech ps/2 keyboard driver that may be missing
> or
> corrupted (39). I can find no help on the microsoft.com site. A friend's
> USB keyboard works fine, but I want my ergonomic keyboard back. A few
> other postings show vaguely similar problems with ps/2 keyboards.
> I tried unistalling keyboard drivers, but the only one showing with the
> device manager was the USB keyboard. It uninstalled. I rebooted with the
> USB unplugged and the PS/2 plugged in. The PS/2 keyboard was still
> inoperative. I plugged in the USB keyboard, and it loaded a driver for
> the
> USB.
>
> Is there a solution? I suspect MS did not regression test their software
> against their own older PS/2 keyboard. Good ideas?

I am sure it is the purple keyboard port, though I tried it in the mouse port
too, just in case something got reverse wired.
I do not know how to check if the bios would be blocking something.
The keyboard works in my old 98SE computer just fine.
I want to use the old keyboard because it is ergonomic, and already
purchased, and as a small protest against disposing of old plastic when it
still works.
The pins are not bent.
I have not tried it during bootup; what is the key to interupt the boot
sequence to try that?
I did not see a num lock light, just the green light next to the number 1 on
the light panel on the keyboard.
I suspect a vista problem, and see other ps/2 vista problems in this forum
that are a bit different but similar regarding keyboard model and symptoms.

"Computer & Sound System Tech" wrote:
There is no switch to lock the keyboard.

> humm few things: you sure it's in the right port and not the ps2 mouse port,
> are you sure in the bios nothing is blocking the loading of the ps2
> keyboard, are you sure the keyboard it self isn't defectuous, why do you
> want to use ps2?, usb is much faster and easier to use(most of the time
> 99.9% of times). are you sure in the ps2 cable that comes from the keyboard
> that all the pins are there and not bent, or missing. what else......are you
> sure your ps2 keyboard isn't locked(in the older keyboard there was a switch
> that acted as a lock under neat the keyboard.) does your keyboard works
> anywhere else like in bios or in start up. does the numlock light come on
> when you boot?
>
> --
> Licensed Boating Capt. Jonathan Perreault
> http://www.AllAboutGames.BraveHost.com
> - note: click continue, when it ask about security certificate -
>
> Best Comments From Users:
> Vista is satan's way to bring hell to earth. -Me
>
> A common mistake that people make when trying to design something completely
> foolproof is to underestimate the ingenuity of complete fools. -Web
>
> No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> Faults -Everyone
> "Razzoo2" <> wrote in message
> news:26F511CC-0609-4F10-87FB-...
> >I have a ps/2 connected ergonomic keyboard (part number 59758 ) branded as
> > Microsoft "Natural Keyboard." It connects and lights up, but the computer
> > shows no response to the keyboard. (It works fine with my old 98SE
> > computer.)
> > Somewhere along the maze of trying to figure it out, there was a Vista
> > message that there was a logitech ps/2 keyboard driver that may be missing
> > or
> > corrupted (39). I can find no help on the microsoft.com site. A friend's
> > USB keyboard works fine, but I want my ergonomic keyboard back. A few
> > other postings show vaguely similar problems with ps/2 keyboards.
> > I tried unistalling keyboard drivers, but the only one showing with the
> > device manager was the USB keyboard. It uninstalled. I rebooted with the
> > USB unplugged and the PS/2 plugged in. The PS/2 keyboard was still
> > inoperative. I plugged in the USB keyboard, and it loaded a driver for
> > the
> > USB.
> >
> > Is there a solution? I suspect MS did not regression test their software
> > against their own older PS/2 keyboard. Good ideas?
>

I tried the thing of interupting the bootup. The computer responds to the
ps/2 keyboard during bootup; after vista is fully up, there is no reponse.

"Computer & Sound System Tech" wrote:

> humm few things: you sure it's in the right port and not the ps2 mouse port,
> are you sure in the bios nothing is blocking the loading of the ps2
> keyboard, are you sure the keyboard it self isn't defectuous, why do you
> want to use ps2?, usb is much faster and easier to use(most of the time
> 99.9% of times). are you sure in the ps2 cable that comes from the keyboard
> that all the pins are there and not bent, or missing. what else......are you
> sure your ps2 keyboard isn't locked(in the older keyboard there was a switch
> that acted as a lock under neat the keyboard.) does your keyboard works
> anywhere else like in bios or in start up. does the numlock light come on
> when you boot?
>
> --
> Licensed Boating Capt. Jonathan Perreault
> http://www.AllAboutGames.BraveHost.com
> - note: click continue, when it ask about security certificate -
>
> Best Comments From Users:
> Vista is satan's way to bring hell to earth. -Me
>
> A common mistake that people make when trying to design something completely
> foolproof is to underestimate the ingenuity of complete fools. -Web
>
> No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> Faults -Everyone
> "Razzoo2" <> wrote in message
> news:26F511CC-0609-4F10-87FB-...
> >I have a ps/2 connected ergonomic keyboard (part number 59758 ) branded as
> > Microsoft "Natural Keyboard." It connects and lights up, but the computer
> > shows no response to the keyboard. (It works fine with my old 98SE
> > computer.)
> > Somewhere along the maze of trying to figure it out, there was a Vista
> > message that there was a logitech ps/2 keyboard driver that may be missing
> > or
> > corrupted (39). I can find no help on the microsoft.com site. A friend's
> > USB keyboard works fine, but I want my ergonomic keyboard back. A few
> > other postings show vaguely similar problems with ps/2 keyboards.
> > I tried unistalling keyboard drivers, but the only one showing with the
> > device manager was the USB keyboard. It uninstalled. I rebooted with the
> > USB unplugged and the PS/2 plugged in. The PS/2 keyboard was still
> > inoperative. I plugged in the USB keyboard, and it loaded a driver for
> > the
> > USB.
> >
> > Is there a solution? I suspect MS did not regression test their software
> > against their own older PS/2 keyboard. Good ideas?
>

I also took the keyboard to another Vista machine, and it worked fine.
I got a different ps/2 keyboard and tried it on my Vista machine, and it did
not work on my machine either; whereas it did work on another Vista machine.

What does the error code 39 driver may be missing or corrupt mean, and
who/what issues it?

"Computer & Sound System Tech" wrote:

> humm few things: you sure it's in the right port and not the ps2 mouse port,
> are you sure in the bios nothing is blocking the loading of the ps2
> keyboard, are you sure the keyboard it self isn't defectuous, why do you
> want to use ps2?, usb is much faster and easier to use(most of the time
> 99.9% of times). are you sure in the ps2 cable that comes from the keyboard
> that all the pins are there and not bent, or missing. what else......are you
> sure your ps2 keyboard isn't locked(in the older keyboard there was a switch
> that acted as a lock under neat the keyboard.) does your keyboard works
> anywhere else like in bios or in start up. does the numlock light come on
> when you boot?
>
> --
> Licensed Boating Capt. Jonathan Perreault
> http://www.AllAboutGames.BraveHost.com
> - note: click continue, when it ask about security certificate -
>
> Best Comments From Users:
> Vista is satan's way to bring hell to earth. -Me
>
> A common mistake that people make when trying to design something completely
> foolproof is to underestimate the ingenuity of complete fools. -Web
>
> No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> Faults -Everyone
> "Razzoo2" <> wrote in message
> news:26F511CC-0609-4F10-87FB-...
> >I have a ps/2 connected ergonomic keyboard (part number 59758 ) branded as
> > Microsoft "Natural Keyboard." It connects and lights up, but the computer
> > shows no response to the keyboard. (It works fine with my old 98SE
> > computer.)
> > Somewhere along the maze of trying to figure it out, there was a Vista
> > message that there was a logitech ps/2 keyboard driver that may be missing
> > or
> > corrupted (39). I can find no help on the microsoft.com site. A friend's
> > USB keyboard works fine, but I want my ergonomic keyboard back. A few
> > other postings show vaguely similar problems with ps/2 keyboards.
> > I tried unistalling keyboard drivers, but the only one showing with the
> > device manager was the USB keyboard. It uninstalled. I rebooted with the
> > USB unplugged and the PS/2 plugged in. The PS/2 keyboard was still
> > inoperative. I plugged in the USB keyboard, and it loaded a driver for
> > the
> > USB.
> >
> > Is there a solution? I suspect MS did not regression test their software
> > against their own older PS/2 keyboard. Good ideas?
>

Hello. I realize this is an old thread, so you probably either solved the problem or don't care anymore. However, I felt I should share my experience since I suffer a similar problem.

I use a 1986 IBM clicky PS2 keyboard. I can toggle the NumLock, CapsLock, etc when booting up the computer, so I know it still works. Once Vista kicks in though, the keyboard stops working. I assume there's some kind of driver compatibility issue, but it tells me they're all up to date.

I've discovered that I can get the keyboard to work if I restart my computer. In other words, it doesn't work on the first bootup, but as long as I restart rather than shut down at least once, it will function. It's a bit of an inconvenience, but I love that keyboard so I'd rather put up with that rather than get a new one.

I've had Vista for over a year and I've still never figured out what causes this problem, but at least there's a work around. I'm thinking of updating to Windows 7 soon, so hopefully that fixes the issue...