cadia wrote:
>
> I JUST GOT MY NEW LAPTOP LAST WEEK, AND EVERYTHING RUNS FINE, UNTIL
>
> YESTERDAY WHEN I WAS TRYING TO OPEN MY FIREFOX, THE ENTIRE OPENING
(snip unreadable post)
Please post back using mixed case and without double-spacing. Also include
any information that will help us help you, such as the answers to:
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware
These links will show you how to write an effective newsgroup post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
I am not saying any of this to hurt your feelings but rather to help you get
the focused troubleshooting advice you want. You can't get this if no one
will read your post. You need to make it easy for people.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ -
http://www.elephantboycomputers.com/#FAQ