vista re-install

hi all
i have tried to re-install the vista operating system on my sons packard
bell pc using the recovery partition but this has failed
it hangs at the "starting windows for the first please wait" screen we
weren't given a disk so i am downloading a copy and want to activate it using
the proper key that came with the pc but it isn't printed on the case so i am
stuck as to what i can do
the pc was bought from curries christmas 2007 do i have any options through
them or packard bell
thanks for any help
--
martyb

marty wrote:

> hi all
> i have tried to re-install the vista operating system on my sons packard
> bell pc using the recovery partition but this has failed
> it hangs at the "starting windows for the first please wait" screen we
> weren't given a disk so i am downloading a copy and want to activate it
> using the proper key that came with the pc but it isn't printed on the
> case so i am stuck as to what i can do
> the pc was bought from curries christmas 2007 do i have any options
> through them or packard bell
> thanks for any help

1. Contact Packard Bell for the recovery disk set. This is usually very
inexpensive.

2. If a restore to factory condition doesn't solve the issues, you probably
have hardware problems. It would depend on which company holds the warranty
whether you would first go to where you bought it (Curries) or Packard
Bell.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

thanks malke
i have located the product key so i am going to try to install another copy
of vista and activate with the proper key i have for the pc then i will do a
disk check and see if there are any errors on the disk
--
martyb


"Malke" wrote:

> marty wrote:
>
> > hi all
> > i have tried to re-install the vista operating system on my sons packard
> > bell pc using the recovery partition but this has failed
> > it hangs at the "starting windows for the first please wait" screen we
> > weren't given a disk so i am downloading a copy and want to activate it
> > using the proper key that came with the pc but it isn't printed on the
> > case so i am stuck as to what i can do
> > the pc was bought from curries christmas 2007 do i have any options
> > through them or packard bell
> > thanks for any help
>
> 1. Contact Packard Bell for the recovery disk set. This is usually very
> inexpensive.
>
> 2. If a restore to factory condition doesn't solve the issues, you probably
> have hardware problems. It would depend on which company holds the warranty
> whether you would first go to where you bought it (Curries) or Packard
> Bell.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>
>

The key is specific to the Packard Bell vista installation, using another
version of Vista probably wont accept the key

"marty" <> wrote in message
news:08C85F88-EBE4-4475-84E8-...
> thanks malke
> i have located the product key so i am going to try to install another
> copy
> of vista and activate with the proper key i have for the pc then i will do
> a
> disk check and see if there are any errors on the disk
> --
> martyb
>
>
> "Malke" wrote:
>
>> marty wrote:
>>
>> > hi all
>> > i have tried to re-install the vista operating system on my sons
>> > packard
>> > bell pc using the recovery partition but this has failed
>> > it hangs at the "starting windows for the first please wait" screen we
>> > weren't given a disk so i am downloading a copy and want to activate it
>> > using the proper key that came with the pc but it isn't printed on the
>> > case so i am stuck as to what i can do
>> > the pc was bought from curries christmas 2007 do i have any options
>> > through them or packard bell
>> > thanks for any help
>>
>> 1. Contact Packard Bell for the recovery disk set. This is usually very
>> inexpensive.
>>
>> 2. If a restore to factory condition doesn't solve the issues, you
>> probably
>> have hardware problems. It would depend on which company holds the
>> warranty
>> whether you would first go to where you bought it (Curries) or Packard
>> Bell.
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> http://www.elephantboycomputers.com/#FAQ
>>
>>

marty wrote:

> thanks malke
> i have located the product key so i am going to try to install another
> copy of vista and activate with the proper key i have for the pc then i
> will do a disk check and see if there are any errors on the disk

Actually, I'd do it the other way around. Test the hardware first to make
sure it's good. If it isn't, there is no point in messing about with
Windows.

http://www.elephantboycomputers.com/...ardware_Tshoot

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

On Sat, 25 Apr 2009 23:36:11 +0100, "DL" <>
wrote:

>The key is specific to the Packard Bell vista installation, using another
>version of Vista probably wont accept the key

No.

The key is specific to the version of Vista such as Vista Home Basic,
Vista Home Premium, etc. - as long as the correct Vista version is
being installed, it will work.


>
>"marty" <> wrote in message
>news:08C85F88-EBE4-4475-84E8-...
>> thanks malke
>> i have located the product key so i am going to try to install another
>> copy
>> of vista and activate with the proper key i have for the pc then i will do
>> a
>> disk check and see if there are any errors on the disk
>> --
>> martyb

> hi all
> i have tried to re-install the vista operating system on my sons packard
> bell pc using the recovery partition but this has failed
> it hangs at the "starting windows for the first please wait" screen we
> weren't given a disk so i am downloading a copy and want to activate it
> using
> the proper key that came with the pc but it isn't printed on the case so i
> am
> stuck as to what i can do
> the pc was bought from curries christmas 2007 do i have any options
> through
> them or packard bell
> thanks for any help
> --
> martyb
"marty" <> wrote in message
news:8BF244E4-7251-473A-843D-...
__________________________________________________ ________________


Hi Martyb--

After you've checked to R/O all the usual hdw suspects, cables, cards
seated, fans, temp, bios setup, bios updates etc. you can probably fix it
with these steps. These, unlike using recovery disks that restore Vista to
factory settings with a Vista install on a formatted HD, save everything.
Let us know how you make out.

It is not necessary to have a Vista DVD from MSFT to repair Vista. And the
ablity to make the Repair disk I'm giving you the link for will be in all
Windows 7s on the All Programs menu under Maintenance. In fact, it is
available in Vista SP1's System 32 folder, listed as recdisc.exe but it
needs a right click>security tab>permissions tweak because Raiders of the
Lost Ark must be a favorite movie of whomever called the final shot at
Redmond on Vista SP1. I plan to ask why that happened when I get some spare
time.
Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/

How to Use Startup Repair from the Vista DVD or the Repair Disk you make:
http://www.bleepingcomputer.com/tuto...torial142.html

http://windowshelp.microsoft.com/Win...f3f351033.mspx

1) First try 3 options from Startup Repair. If you have a Vista DVD then
restart with it in the drive>press any key to boot from it and run Startup
Repair. From Startup Repair you have 3 good tools with an excellent chance
of fixing your system. If you don't have a Vista DVD from which to boot to
Startup Repair, no problem, Download the .iso from the link below and
burn it, and you'll have the Microsoft Vista Repair Disk with Startup
Repair.

Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/

How to Use Startup Repair from the Vista DVD or the Repair Disk you make:

http://www.bleepingcomputer.com/tuto...torial142.html

http://windowshelp.microsoft.com/Win...f3f351033.mspx

2) If Startup Repair does not get your Vista back, then use the 3 bootrec
commands from the command prompt available on the Statup Repair Menu:

The menu I refer to is in this set of directions with a grey background.

http://vistahomepremium.windowsreins...airstartup.htm

Those are:

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuild BCD

3) If my second option doesn't work, then try System restore from the
Startup Repair list.

1) First try 3 options from Startup Repair. If you have a Vista DVD then
restart with it in the drive>press any key to boot from it and run Startup
Repair. From Startup Repair you have 3 good tools with an excellent chance
of fixing your system. If you don't have a Vista DVD from which to boot to
Startup Repair, no problem, Download the .iso from the link below and
burn it, and you'll have the Microsoft Vista Repair Disk with Startup
Repair.

Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/

How to Use Startup Repair from the Vista DVD or the Repair Disk you make:

http://www.bleepingcomputer.com/tuto...torial142.html

http://windowshelp.microsoft.com/Win...f3f351033.mspx

2) If Startup Repair does not get your Vista back, then use the 3 bootrec
commands from the command prompt available on the Statup Repair Menu:

The menu I refer to is in this set of directions with a grey background.

http://vistahomepremium.windowsreins...airstartup.htm

Those are:

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuild BCD

3) If my second option doesn't work, then try System restore from theStartup
Repair list.

4) If by rare chance you have an actual Vista DVD, you can put it in, boot
from it>choose the Upgrade Option>choose your current broken Vista Drive and
try to do a repair install with the Vista DVD.

How To Perform a Repair Installation For Vista
http://www.vistax64.com/tutorials/88...all-vista.html

5) If the above 3 tools don't work, then use the 4 tools available by
restarting your pc and tapping F8 once per second to get to the Windows
Advanced Options Menu.

From this menu click on 3 Safe Mode links to use System Restore. Make sure
you try all 3 if one doesn't work, because just one of them may work. Tap F8
to Reach Windows Advanced Options Menu Pictured Below:

http://media.photobucket.com/image/v...ot-Options.jpg

Safe Mode
Safe Mode with Networking
Safe Mode with Command: At the prompt you would type the command to use for
system restore at the safe mode cmd prompt is:

%systemroot%\system32\restore\rstrui.exe

If these 3 tools don't work, you have one more you can try which is Last
Known Good Configuration.

Good luck,

CH

On Sat, 25 Apr 2009 14:24:01 -0700, marty
<> wrote:

> thanks malke
> i have located the product key so i am going to try to install another copy
> of vista and activate with the proper key i have for the pc


Bear in mind that the key you have may very well *not* work with some
other copy of Vista. It can work only if the DVD and the key match
with respect to Edition (Home Basic Home Premium, Business, Ultimate),
Full vs. Upgrade, and Retail vs. OEM.


> then i will do a
> disk check and see if there are any errors on the disk
> --
> martyb
>
>
> "Malke" wrote:
>
> > marty wrote:
> >
> > > hi all
> > > i have tried to re-install the vista operating system on my sons packard
> > > bell pc using the recovery partition but this has failed
> > > it hangs at the "starting windows for the first please wait" screen we
> > > weren't given a disk so i am downloading a copy and want to activate it
> > > using the proper key that came with the pc but it isn't printed on the
> > > case so i am stuck as to what i can do
> > > the pc was bought from curries christmas 2007 do i have any options
> > > through them or packard bell
> > > thanks for any help
> >
> > 1. Contact Packard Bell for the recovery disk set. This is usually very
> > inexpensive.
> >
> > 2. If a restore to factory condition doesn't solve the issues, you probably
> > have hardware problems. It would depend on which company holds the warranty
> > whether you would first go to where you bought it (Curries) or Packard
> > Bell.
> >
> > Malke
> > --
> > MS-MVP
> > Elephant Boy Computers - Don't Panic!
> > http://www.elephantboycomputers.com/#FAQ
> >
> >

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

many thanks for your help the problem is sorted now
i borrowed a copy of vista and activated using the key that came with the pc
--
martyb


"Chad Harris" wrote:

> > hi all
> > i have tried to re-install the vista operating system on my sons packard
> > bell pc using the recovery partition but this has failed
> > it hangs at the "starting windows for the first please wait" screen we
> > weren't given a disk so i am downloading a copy and want to activate it
> > using
> > the proper key that came with the pc but it isn't printed on the case so i
> > am
> > stuck as to what i can do
> > the pc was bought from curries christmas 2007 do i have any options
> > through
> > them or packard bell
> > thanks for any help
> > --
> > martyb
> "marty" <> wrote in message
> news:8BF244E4-7251-473A-843D-...
> __________________________________________________ ________________
>
>
> Hi Martyb--
>
> After you've checked to R/O all the usual hdw suspects, cables, cards
> seated, fans, temp, bios setup, bios updates etc. you can probably fix it
> with these steps. These, unlike using recovery disks that restore Vista to
> factory settings with a Vista install on a formatted HD, save everything.
> Let us know how you make out.
>
> It is not necessary to have a Vista DVD from MSFT to repair Vista. And the
> ablity to make the Repair disk I'm giving you the link for will be in all
> Windows 7s on the All Programs menu under Maintenance. In fact, it is
> available in Vista SP1's System 32 folder, listed as recdisc.exe but it
> needs a right click>security tab>permissions tweak because Raiders of the
> Lost Ark must be a favorite movie of whomever called the final shot at
> Redmond on Vista SP1. I plan to ask why that happened when I get some spare
> time.
> Download Vista Repair Disk
> http://neosmart.net/blog/2008/window...disc-download/
>
> How to Use Startup Repair from the Vista DVD or the Repair Disk you make:
> http://www.bleepingcomputer.com/tuto...torial142.html
>
> http://windowshelp.microsoft.com/Win...f3f351033.mspx
>
> 1) First try 3 options from Startup Repair. If you have a Vista DVD then
> restart with it in the drive>press any key to boot from it and run Startup
> Repair. From Startup Repair you have 3 good tools with an excellent chance
> of fixing your system. If you don't have a Vista DVD from which to boot to
> Startup Repair, no problem, Download the .iso from the link below and
> burn it, and you'll have the Microsoft Vista Repair Disk with Startup
> Repair.
>
> Download Vista Repair Disk
> http://neosmart.net/blog/2008/window...disc-download/
>
> How to Use Startup Repair from the Vista DVD or the Repair Disk you make:
>
> http://www.bleepingcomputer.com/tuto...torial142.html
>
> http://windowshelp.microsoft.com/Win...f3f351033.mspx
>
> 2) If Startup Repair does not get your Vista back, then use the 3 bootrec
> commands from the command prompt available on the Statup Repair Menu:
>
> The menu I refer to is in this set of directions with a grey background.
>
> http://vistahomepremium.windowsreins...airstartup.htm
>
> Those are:
>
> bootrec /fixmbr
> bootrec /fixboot
> bootrec /rebuild BCD
>
> 3) If my second option doesn't work, then try System restore from the
> Startup Repair list.
>
> 1) First try 3 options from Startup Repair. If you have a Vista DVD then
> restart with it in the drive>press any key to boot from it and run Startup
> Repair. From Startup Repair you have 3 good tools with an excellent chance
> of fixing your system. If you don't have a Vista DVD from which to boot to
> Startup Repair, no problem, Download the .iso from the link below and
> burn it, and you'll have the Microsoft Vista Repair Disk with Startup
> Repair.
>
> Download Vista Repair Disk
> http://neosmart.net/blog/2008/window...disc-download/
>
> How to Use Startup Repair from the Vista DVD or the Repair Disk you make:
>
> http://www.bleepingcomputer.com/tuto...torial142.html
>
> http://windowshelp.microsoft.com/Win...f3f351033.mspx
>
> 2) If Startup Repair does not get your Vista back, then use the 3 bootrec
> commands from the command prompt available on the Statup Repair Menu:
>
> The menu I refer to is in this set of directions with a grey background.
>
> http://vistahomepremium.windowsreins...airstartup.htm
>
> Those are:
>
> bootrec /fixmbr
> bootrec /fixboot
> bootrec /rebuild BCD
>
> 3) If my second option doesn't work, then try System restore from theStartup
> Repair list.
>
> 4) If by rare chance you have an actual Vista DVD, you can put it in, boot
> from it>choose the Upgrade Option>choose your current broken Vista Drive and
> try to do a repair install with the Vista DVD.
>
> How To Perform a Repair Installation For Vista
> http://www.vistax64.com/tutorials/88...all-vista.html
>
> 5) If the above 3 tools don't work, then use the 4 tools available by
> restarting your pc and tapping F8 once per second to get to the Windows
> Advanced Options Menu.
>
> From this menu click on 3 Safe Mode links to use System Restore. Make sure
> you try all 3 if one doesn't work, because just one of them may work. Tap F8
> to Reach Windows Advanced Options Menu Pictured Below:
>
> http://media.photobucket.com/image/v...ot-Options.jpg
>
> Safe Mode
> Safe Mode with Networking
> Safe Mode with Command: At the prompt you would type the command to use for
> system restore at the safe mode cmd prompt is:
>
> %systemroot%\system32\restore\rstrui.exe
>
> If these 3 tools don't work, you have one more you can try which is Last
> Known Good Configuration.
>
> Good luck,
>
> CH
>
>
>
>
>
>
>
>
>
>